Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Infopro Learning

FEBRUARY 5, 2020

An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Conclusion.

Knowledge 305

Knowledge Productivity Product Games 305

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Docebo

SEPTEMBER 16, 2020

The key purpose is to spark new employee engagement and ramp-up learners as quickly as possible by providing them with training materials they need to be successful in a particular role (and because an LMS requires so many resources, time *to ramp* is money). . Onboarding customers. #3. Decrease customer churn.

LMS 246

LMS Organization Case Study Learning Management System 246

Kitaboo

APRIL 23, 2024

Video Content Offers Greater Accessibility and Convenience for Learners Instead of referring to lengthy texts or manuals, employees find it more practical to access concise video tutorials on their mobile devices. Whether commuting, on a break, or multitasking at home, learners can easily consume video content at their convenience.

Video 52

Video Diversity Training Compliance Training Guide 52

CourseArc

MARCH 13, 2020

A Letter to CourseArc Clients, We know that our clients are champions of high-quality online learning and are already creating and deploying online content for your learners. Check out our Knowledge Base We are committed to maintaining the same high level of service and support that our customers are accustomed to.

Server 330

Server Synchronous Asynchronous Performance Support 330

LearnDash

FEBRUARY 2, 2021

Customer service: Managing stress, practicing responses. A cognitivist might focus on teaching learners concepts, and then helping them organize new information around those concepts. Because of this, cognitivists focus on instructional design as a way to create a more efficient means of transferring knowledge.

Learning Theory 335

Learning Theory Theory Education Online 335

Schoox

DECEMBER 15, 2023

Extended enterprise training refers to learning initiatives designed for and delivered to different groups of learners who may or may not be direct employees of your organization. These learners could be third-party resellers of your products, employees at a partner company, or customers.

Enterprise 52

Enterprise Diversity Training Benefits Association Learning Management System 52

eLearning 24-7

APRIL 19, 2022

There are vendors that unless you have a minimum of 1,000 end-users (regardless if they are employees, customers, etc.) Knowing that if you go with customer education, the smaller number should increase in time, as you acquire more customers/clients/partners/members. 1,000 is the magic number for a lot of vendors. Nice UI/UX.

Learning System 87

Learning System System Metrics Learner 87

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. What is custom learning? Why would we do this?

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

Docebo

SEPTEMBER 16, 2020

The key purpose is to spark new employee engagement and ramp-up learners as quickly as possible by providing them with training materials they need to be successful in a particular role (and because an LMS requires so many resources, time *to ramp* is money). . Onboarding customers. #3. Decrease customer churn.

LMS 130

LMS Organization Case Study Learning Management System 130

Dashe & Thomson

MAY 8, 2011

It makes a big difference to your design if the on-demand content will be needed while the learner sits at their computer or while they perform a requalification inspection on a propane cylinder on a loading dock. There is no central network the learners can access. That’s where “party boxes&# might come in.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Learning Pool

NOVEMBER 8, 2023

This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service. Online learning helps close the skills gap Applying new tech to training provides the flexibility and adaptability to keep information and knowledge up to date and enable a business to take full advantage of future technological trends.

Industry 93

Industry Skills Technology Knowledge Worker 93

Appsembler

JANUARY 7, 2024

Tracking and Assessments: Choose an LMS that provides detailed tracking of learner progress and performance, along with varied and automated assessment tools for effective learning evaluation. This flexibility allows educators to accurately evaluate learner progress through different stages.

LMS 104

LMS Free Diversity Training Metrics 104

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

eLearning 24-7

MAY 31, 2018

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial.

Blended Learning 55

Blended Learning Custom Association LMS Association Learning Management System 55

Mobile Coach

APRIL 4, 2023

Workflow Learning & Chatbots The most common chatbot use case is that of customer service where consumers can get instant answers to their questions without having to call customer service. Instead you can simply be where your learners already are.

Diversity Training 52

Diversity Training Microsoft Coaching Customer Service 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Plume - e-learning & learning management systems

OCTOBER 1, 2020

A learning management system is the cross between a customer relationship management (CRM) and a content management system (CMS); allowing you to deliver learning materials to your users through your own remotely accessible system. What is a learning management system? Should I go off the shelf? A login page. Course creation.

Diversity Training 52

Diversity Training Association Learning Management System LMS Association LMS 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Rustici Software

FEBRUARY 24, 2022

Your customers can import, play and track more types of content, like media files, URLs and content directly integrated from third parties. Offer thousands of content titles through your LMS to eliminate the need for customers to spend time manually uploading content with one of our Content Connector integrations. Hosted Services.

Engineering 70

Engineering AICC SCORM xapi 70

learnWorlds

JULY 17, 2023

ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts. Whether it’s technical training for MedTech , compliance training , or soft skills development, L&D professionals can leverage ChatGPT to provide learners with accurate and relevant information.

Diversity Training 52

Diversity Training Compliance Training Simulations Games 52

Appsembler

JULY 17, 2023

Gain insights into the final decision-making process, implementation planning, and negotiation of contracts and service-level agreements (SLAs). Additionally, assess the vendor’s customization and integration options to ensure their LMS can adapt to your organization’s unique requirements seamlessly.

vendor 52

vendor LMS Case Study HIPAA Training 52

Integranxt

NOVEMBER 16, 2023

Blending theoretical concepts with hands-on experiences, this form of immersive learning offers learners a blend of theory and practice, enabling them to experience purposeful engagement, attain insightful revelations through reflection, foster an emotional connection to their work, and establish significant and productive professional connections.

Theory 52

Theory Simulations Case Study Blended Learning 52

Hurix Digital

OCTOBER 18, 2022

Online LMS platforms enable corporate and higher educational institutions to merge classroom and blended learning models to provide an immersive training experience to learners. Modern-day cloud-based SaaS (Software-as-a-Service) LMS platforms do not require installation, maintenance, or upgradation. Check the Features.

LMS 52

LMS Platform Open Source Scanning 52

Paradiso Solutions

FEBRUARY 16, 2024

Northpass, now part of Gainsight, leads the way as a digital platform for customer education and training. They aim to help businesses enhance customer experience and simplify operations through digital learning. Since it’s a cloud-based system, it’s easy to access and continuously evolving.

Alternatives 52

Alternatives LMS Diversity Training Blended Learning 52

Plume

DECEMBER 8, 2021

Read on to learn how to pave your way to success for cost-effective scaling through automating these 8 time-consuming tasks within your LMS so you can reach GAZILLIONS of learners (okay maybe just millions or learners). But that’s where LMS automation comes in. Manually enrolling people is one of the biggest time-wasters we’ve seen.

LMS 52

LMS Website Learning Management System Coaching 52

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

eLearningMind

JULY 21, 2023

The perfect combination of learning, application and performance: It’s what every eLearning professional wants learners to get out of a program. Instead, utilizing simulation-based eLearning could help get you there. Instead, reserve simulation environments, exercises and games for when the training is hands-on and skill-based.

Simulations 52

Simulations Compliance Training HIPAA Training Corporate eLearning 52

Kitaboo

DECEMBER 19, 2023

Data demonstrates that the practice of building strategic partnerships comes with several advantages, ranging from building new products and gaining new customers. In the education realm, we have seen some of the top universities partner with Edtech behemoths to enhance the pedagogy for remote professional learners.

Cornerstone 52

Cornerstone Business eBook Expertise 52

WhatFix

FEBRUARY 2, 2023

With a solid program in place, you can ensure your team has the knowledge and skills needed to provide efficient, reliable, and cost-effective services to your customers. This type of training typically focuses on topics such as inventory management, supply chain management, freight management, and customer service.

Program 52

Program Compliance Training Effectiveness Create 52

Ed App

NOVEMBER 9, 2022

EdApp’s Brain Boost or Spaced Repetition feature is a customizable refresher quiz you can give to your team to keep them on their toes as additional features or specifications are added to your product or service. . Customization includes training types for HR, retail, support, and most importantly, sales. Customized learning pathways.

Authoring Tools 40

Authoring Tools Platform Productivity Product 40

eLearningMind

MAY 19, 2022

It may take some time up front but, just like savvy navigation, a solid analysis helps you steer around potential bumps and slowdowns to help your learners get where they need to go. Taking the time to survey, plan, and test solutions before a company-wide rollout gives you the chance to stop and consider what your learners need the most.

Analysis 98

Analysis Blended Learning Compliance Training Training 98

Ed App

SEPTEMBER 19, 2021

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. All you have to do is drag and drop your content and then deploy them directly to your learners. . Knowledge Management Software #5 – Proprofs.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

TOPYX LMS

JULY 24, 2017

A learning path allows a learner to choose which activities he or she will participate in and gives learners greater control over their eLearning experiences. A learning path allows a learner to choose which activities he or she will participate in and gives learners greater control over their eLearning experiences.

Trends 182

Trends Online Learning Productivity Product 182

Instancy

JANUARY 31, 2023

Introduction Creating a mobile learning experience for your learners used to be a daunting task. Design Your Custom Mobile Learning App with Drag and Drop Features With Instancy’s no-code mobile learning app builder, designing your custom mobile learning app is a breeze.

Mobile 52

Mobile Authoring Tools Blended Learning LMS 52