Remove Custom Remove Knowledge Base Remove Mobile Learning Remove Services
article thumbnail

8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. Builds Service Skills On The Spot.

article thumbnail

10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Key features: Learning repository.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tips for customer service training

Ed App

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started.

article thumbnail

15 ways a successful LMS for onboarding can ramp velocity for your organization ???

Docebo

Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. . Onboarding customers. #3. Accommodate multiple learning audiences with specific training . Decrease customer churn.

LMS 246
article thumbnail

Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Properly d.

article thumbnail

Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

article thumbnail

5 ways a successful LMS for onboarding can ramp velocity for your organization ???

Docebo

Whether you’re looking to train customers, partners, or employees, a learning management system (LMS) is the best tool to deploy the onboarding process and employee onboarding training. . Onboarding customers. #3. Accommodate multiple learning audiences with specific training . Decrease customer churn.

LMS 130