Learning Pool

NOVEMBER 8, 2023

This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service. Online learning helps close the skills gap Applying new tech to training provides the flexibility and adaptability to keep information and knowledge up to date and enable a business to take full advantage of future technological trends.

Industry 92

Industry Skills Technology Knowledge Worker 92

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Dashe & Thomson

MAY 8, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

learnWorlds

JULY 17, 2023

ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts. In a customer service training program, ChatGPT can play the role of a customer, presenting various scenarios and allowing learners to practice their problem-solving and communication skills.

Diversity Training 52

Diversity Training Compliance Training Simulations Games 52

Hurix Digital

JANUARY 31, 2024

The financial services industry, for instance, often requires extensive compliance training and regulatory knowledge, impacting onboarding costs. Utilizing external trainers, personalized coaching, or custom content development can increase costs compared to in-house training.

Sales 40

Sales Companies Diversity Training Compliance Training 40

Appsembler

FEBRUARY 13, 2024

Customization options: Choose an LMS that allows you to customize branding, create custom certificates, and tailor course content to match your company’s style and tone. Customer support: Consider the level of customer support the vendor (and its community) provides.

Open 52

Open Platform Open Source Association LMS 52

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Arlo Training & Events Software

MAY 30, 2021

I can replicate events really easily, the waitlist feature is great, and being able to create visibility of our courses through our website means our customers can find information at their fingertips”, says Margarita Sanding, from IRI. You can customize each email and add attachments such as pre-reading. Send your emails.

Leadership 98

Leadership Blended Learning Business Organization 98

Kitaboo

MARCH 10, 2023

That said, there is a great opportunity to do that because it allows educators to recreate the entire coursework in microlearning modules. Educators need to ensure that they discuss usage patterns with their students to deliver optimum learning modules. Consider the cost implications of these services before you make the decision.

Education 52

Education Digital eBook Cognitive 52

Lemonade

JULY 20, 2020

This has caused organizations significant challenges because they need to re-think daily tasks to keep health and safety at the top of mind while still maintaining positive customer experiences. Roleplay customer interactions with a mask on or behind a plexiglass barrier. Practice how to answer customer's questions on new procedures.

Change 80

Change Help Games Gartner 80

Hurix Digital

JUNE 21, 2019

It can, in fact, become a knowledge base for the organization. Explain the Working of Product or Service. Of course, all of your employees know how your product or service works. If a potential customer comes and asks questions to your employees about a service, would they be able to answer?

Custom eLearning Development 82

Custom eLearning Development Compliance Training Video Create 82

Axonify

JULY 28, 2017

Lengthy LMS elearning modules don’t. When they’re more informed, they’ll provide better customer service, lower their risk of an accident, and increase their knowledge and expertise so they can perform at their best. But ask a new employee attempting to navigate an LMS module and they’ll probably question this approach.

microlearning 150

microlearning Performance Brain Module 150

learnWorlds

JULY 6, 2022

Providing great client service also improves the chances of getting a referral. Still, service supersedes many things. But if you take an online course based on availability, you can access the modules anytime, learn in the evenings or on weekends, and still grow in your respective fields. 6 Highly Scalable.

Compliance Training 103

Compliance Training Blended Learning Benefits eLearning 103

Paradiso Solutions

FEBRUARY 28, 2022

Though not all LMSs are created equal, they typically offer a variety of features, including course-building tools, e-learning modules, student tracking, testing and assessment tools, and reporting capabilities. Custom reports, and much more. Knowledge base. An LMS can track employee learning and development.

LMS 52

LMS Cost Diversity Training Enterprise 52

Meridian

JANUARY 27, 2021

Initially, a custom-built system feels like the perfect solution and the most effective option to support specific requirements. However, over time as the organization grows and other technologies in the learning and IT industry change, the maintenance of a highly customized homegrown solution becomes extremely time-consuming.

LMS 52

LMS Brandon Hall Meridian vendor 52

WhatFix

JUNE 28, 2023

The administrative tasks involved in organizing and managing training programs, including scheduling, registration, logistics, and support services. This allows employees to access specific modules as needed, rather than going through lengthy training sessions that cover unnecessary or repetitive information.

Cost 52

Cost Compliance Training Diversity Training Effectiveness 52

Instancy

DECEMBER 5, 2021

This flexibility leads to increased engagement and completion rates, and learners return to review and revisit learning resources. Mobile learning supports a culture of self-directed and continual learning and assists in keeping the existing knowledge base current and relevant. Multimedia content makes concepts come to life.

Compliance Training 52

Compliance Training Trends Corporate eLearning Augmented Reality 52

Instancy

DECEMBER 5, 2021

This flexibility leads to increased engagement and completion rates, and learners return to review and revisit learning resources. Mobile learning supports a culture of self-directed and continual learning and assists in keeping the existing knowledge base current and relevant. Multimedia content makes concepts come to life.

Compliance Training 52

Compliance Training Trends Corporate eLearning Augmented Reality 52

ProProfs

MARCH 17, 2019

Fortunately, if a business is providing a good experience to their existing customer base, they may find that their customers will do some talking for them. Customer Service. Example: Let’s say you offer online training and certification to channel partners and customers. What Is Word of Mouth?

Quiz 74

Quiz Social Media Evernote Customer Service 74

Infopro Learning

NOVEMBER 3, 2020

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. They need to know how your offerings can help customers with their pain points.

Sales 419

Sales Knowledge Productivity Product 419

Illumen Group

OCTOBER 5, 2016

To that end, Accelerated eLearning turns the learning approach on its head, essentially asking the learner to immediately attempt application, without any prior knowledge acquisition or practice. Learners eventually start using the Knowledge Base more and more, training themselves to review much of the data base of their own volition!

Custom eLearning Development 40

Custom eLearning Development eLearning Knowledge Base Brain 40

learnWorlds

JULY 14, 2022

If you need to create a customized learning unit for very specific purposes, then you might need an authoring tool to achieve that. Using another e-learning authoring tool is suggested for advanced users, instructional designers, and trainers who are looking for very advanced and custom learning activities and need to create them themselves.

Authoring Tools 116

Authoring Tools eLearning Tools Authoring Compliance Training 116

ReadyTech

MAY 10, 2023

These programs should be customized to suit each employee’s unique roles and responsibilities. To address this challenge, organizations can provide flexible training options, such as self-paced learning or micro-learning modules that employees can complete in shorter durations.

Platform 52

Platform Blended Learning Authoring Tools Virtual Classroom 52

Interactive Services

JANUARY 15, 2019

Organizations are exposed to greater compliance risks than ever as the pace of globalization quickens, the global regulatory environment grows more complex, and customers and shareholders become more demanding. Interactive games, cartoons, and vignettes customized to local cultures that teach ethical principles and behavior.

Compliance Training 40

Compliance Training Global Compliance Diversity Training 40

learnWorlds

APRIL 4, 2023

Company growth – employees perform better and are more productive, which reflects in every aspect from the quality of your product or service to customer experience. Knowledge base : create clear company guidelines and training materials and store them in a cloud location everybody has access to.

Guide 116

Guide Authoring Tools Blended Learning LMS 116

Ed App

OCTOBER 11, 2021

If you don’t want to start from scratch, you can import a course directly from EdApp’s course library and customize it according to your team’s training needs, all for free. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports. Cost: Get a quote.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

Lemonade

SEPTEMBER 10, 2019

For example, if you are creating a course on customer service skills, you probably don’t want to use a lot of quiz format games. Instead you’d use game modules like role-play scenarios that let you simulate consumer interactions. Just remember, game-based training isn’t a miracle fix. It’s a strategy.

Cognitive 41

Cognitive Quiz Training Train 41

Lemonade

SEPTEMBER 10, 2019

For example, if you are creating a course on customer service skills, you probably don’t want to use a lot of quiz format games. Instead you’d use game modules like role-play scenarios that let you simulate consumer interactions. Just remember, game-based training isn’t a miracle fix. It’s a strategy.

Cognitive 40

Cognitive Quiz Training Train 40

eLearning 24-7

JANUARY 12, 2021

As anyone who has ever worked in tech (including myself), I would often hear the tech sales team, and IT tell customers, “yeah it is on our roadmap”, but never specified when. EdCast for example, for my #1 listing is the entire platform (which includes the LXP, LMS Lite and Service Management, and the content marketplace).

Learning System 135

Learning System System Compliance Training Metrics 135

eLearningMind

FEBRUARY 1, 2016

That’s because these unconventional employees are constantly in motion, whether it’s closing the deal or offering stellar customer service. When you think about formal training, you probably envision learners experiencing modules in a conference room setting. The Conference Car. Staying on Topic.

Simulations 40

Simulations Create Training Train 40

Ed App

OCTOBER 25, 2021

It also features a custom URL and white labeling, allowing you to personalize your training materials to match your company’s logo. Custom URL. It offers two lesson types: conversational for activities and slideshow for module slides. Features: Course builder. SCORM and LIT compliant courses. Branding.

Authoring Tools 52

Authoring Tools Tools Course Compliance Training 52

IT Training Department Blog

AUGUST 3, 2023

It helps ensure employees can do their job with standard company systems as well as anything custom. It may not be the applications that are custom, either. It could just be that the processes within the company are custom in which case employees still need to learn that.

Roles 84

Roles Performance Support Training Train 84

Instancy

AUGUST 14, 2023

Personalized Learning: A major chatbot benefit is the ability to provide customized lessons tailored to individual needs. Unlike conventional methods, chatbots can modify content delivery and style based on each learner’s requirements. Such customization makes training more effective and engaging.

Compliance Training 52

Compliance Training Corporate eLearning Diversity Training Authoring Tools 52

eLearning 24-7

FEBRUARY 26, 2024

I see solutions like Bedrock, even Google Cloud’s modal garden – where you need to use Vertex AI as the initial foundation (it is machine learning – that is the essential piece for the model as a service solution – such as Bedrock and others). For example, customer training is worthless—Ditto for an association.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

Ed App

APRIL 14, 2022

You can also add users to your knowledge base and assign them different access privileges. . Axonify’s specialty is delivering quick and valuable training content that gets your client-facing employees to deliver services faster and provide higher-level customer experiences. Custom learning path. Key features : .

Sales 40

Sales Authoring Tools Software Compliance Training 40

eFront

APRIL 25, 2012

A company which was founded in 1998 and based in Linz, Austria, CLICK&LEARN is known within the EU for its innovative methods in implementing knowledge-based training programs and learning solutions with state-of-the-art technology. ” ~ Dr. Wolfgang Maresch, MBA (ENGEL Austria GmbH) – Director of Training Services.

Blended Learning 103

Blended Learning LMS Enterprise Web 103

KnowledgeAnywhere

AUGUST 13, 2019

Make sure that, as your teams go through the training modules, you get their initial feedback on content as well as the areas that could be improved to help them with their performance. Pre-Training Evaluation : Test your participants’ knowledge before the course rolls out. 1) Gather Online Training Feedback. Social Media.

Evalution 41

Evalution Effectiveness Social Media Online 41