Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Step 2: Designing. Step 3: Implementation.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance? It helps improve how we teach and learn.

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

Knowledge Base 52

Knowledge Base Knowledge Scanning Write Blog 52

Infopro Learning

FEBRUARY 5, 2020

An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence.

Knowledge 305

Knowledge Productivity Product Games 305

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

CourseArc

MARCH 13, 2020

A Letter to CourseArc Clients, We know that our clients are champions of high-quality online learning and are already creating and deploying online content for your learners. As CourseArc users, you are already e-learning trailblazers and most likely will have an easier transition to fully online. The CourseArc Team.

Server 330

Server Synchronous Asynchronous Performance Support 330

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

Blended Learning 73

Blended Learning Custom Benefits Create 73

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 5, 2023

“If you don’t take care of your customer, your competitor will.” – this famous saying by Bob Hooey hits right where it should. After all, customers are the most crucial part of your business. Hence, managing your customer relationships efficiently is essential for the success of your online business. Aren’t they?

Zoho 52

Zoho Business Tools Online 52

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

Custom 52

Custom Metrics Adoption Adopt 52

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. How is this different? How is this different?

Custom 94

Custom Customer Service Training Train 94

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it?

Authoring Tools 52

Authoring Tools Job Roles Help 52

TOPYX LMS

JULY 24, 2017

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . Each year brings a colorful array of online learning trends, especially in the corporate realm.

Trends 182

Trends Online Learning Productivity Product 182

Play.ht

APRIL 15, 2024

In 2024, the landscape of online communication and automation has been profoundly transformed by the advent of AI chatbots. From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities.

Privacy 40

Privacy Search Google Engineering 40

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

Fly Plugins

NOVEMBER 27, 2023

If you’re a course creator or educator, you understand the importance of choosing the right learning management system (LMS) to deliver your online courses. With WP Courseware, you not only get the essential tools to create and deliver your online courses but also a whole suite of additional functionalities.

Alternatives 130

Alternatives LMS Courseware Budget 130

Ed App

JANUARY 14, 2023

Not all online course builders are built the same. Online Course Builder #1 – EdApp. EdApp is a free online course builder that makes course creation and deployment easy. EdApp is a free online course builder that makes course creation and deployment easy. Course creation services. Extensive template library.

Authoring Tools 45

Authoring Tools Online Course Scanning 45

TOPYX LMS

JULY 24, 2017

One industry that is constantly changing is online learning, also referred to as eLearning. New online learning trends consistently rear their heads. Corporate Online Learning Trends Can Boost Employee Productivity . Each year brings a colorful array of online learning trends, especially in the corporate realm.

Trends 140

Trends Online Learning Productivity Product 140

learnWorlds

JANUARY 22, 2024

In online commerce , selling digital products has become an increasingly lucrative venture for creators and entrepreneurs. 1 LearnWorlds LearnWorlds is an all-in-one platform with robust AI-powered capabilities that help you create, market, and sell online courses. But that’s why we are here: to make it easier for you. Let’s dive in!

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

YouTube 75

YouTube Authoring Tools Custom Video 75

ReadyTech

MAY 10, 2023

In this article, we’ll explore how online training platforms can help improve employee retention and job satisfaction. Let’s dive in and discover more about the positive impact that online training can have on your organization! How Can Online Training Platforms Impact Employee Retention?

Platform 52

Platform Blended Learning Authoring Tools Virtual Classroom 52

Integranxt

APRIL 1, 2024

Backed by Google’s vast knowledge base, Gemini prioritizes factual accuracy, making it a powerhouse for tasks requiring precise information retrieval and analysis. Feature Face-off Conversational Abilities: ChatGPT impresses with its wide-ranging knowledge base and adaptability, engaging users in meaningful dialogues.

Conversation 52

Conversation Google Pinnacle Gartner 52

Dynamic Pixel

SEPTEMBER 17, 2022

Integrated Government Online Training (IGot elearning) Platform is a platform that helps you to grow as a professional. IGOT E-learning Platform is cloud-based software that helps educators, parents, and students to collaborate and manage online courses. Igot E-learning is an online platform for e-learning.

Platform 52

Platform Integrate Online Metrics 52

Elucidat

OCTOBER 26, 2021

E mployee training and development programs provide the perfect opportunity to expand the knowledge base within your organization. No matter the industry, filling the gaps in your employees’ professional knowledge is essential to keeping them productive and fulfilled. Trained employees will retain and grow your customer base.

Blended Learning 98

Blended Learning Training Train Quality 98

Schoox

DECEMBER 15, 2023

These learners could be third-party resellers of your products, employees at a partner company, or customers. Customers: If you provide a product or service that requires guidance, it’s essential to deliver that training in a way that’s easy to access and understand. It also ensures uniformity and consistency in brand voice.

Enterprise 52

Enterprise Diversity Training Benefits Association Learning Management System 52

eLearning 24-7

MAY 31, 2018

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial.

Blended Learning 55

Blended Learning Custom Association LMS Association Learning Management System 55

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Learning Pool

NOVEMBER 8, 2023

This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service. Online learning helps close the skills gap Applying new tech to training provides the flexibility and adaptability to keep information and knowledge up to date and enable a business to take full advantage of future technological trends.

Industry 92

Industry Skills Technology Knowledge Worker 92

Hurix Digital

FEBRUARY 27, 2023

With the gradual growth of online shopping, it’s crucial for businesses to have a proven e-commerce strategy to reach and acquire customers and sell products. E-commerce solutions refer to a set of software and technology tools that help businesses sell products and services online.

Solution 52

Solution Metrics Compliance Training Sales 52

Kitaboo

FEBRUARY 21, 2024

Factors to Consider When Selecting Digital Rights Management Software in 2024 Compatibility Security Features Flexibility and Customization User Experience Compliance and Legal Considerations Cost and Pricing Model Support and Maintenance Customer Reviews III. Guide: How to Build an eBook Store Download Now!

Digital 59

Digital Authoring Tools Software Management 59

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Dashe & Thomson

MAY 8, 2011

The questions prompt quite a lively and interesting discussion among online community members. Particularly for those communities formed online or in close proximity. As VP, Instructional Design Services for Dashe & Thomson, Inc. This month, it is time for me to stop lurking and throw in my two cents. Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? To do that, product knowledge is imperative.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

learnWorlds

DECEMBER 13, 2023

Gumroad is a powerful easy-to-use e-commerce platform that allows this diverse range of creators to sell digital products , such as e-books, music, videos, software, online courses, as well as physical products. out of 5 based on G2’s user reviews. Gumroad fails to offer advanced reporting and course-building features.

Alternatives 52

Alternatives Authoring Tools White Label Diversity Training 52

Hurix Digital

AUGUST 9, 2022

Team members can access online learning resources in real-time through the platform, especially when they are stuck. Content can be presented in the form of video content, interactive content, audiobooks, collaborative assignments, webinars, and online lectures. New team members and other stakeholders can be onboarded online.

LMS 98

LMS Learning Management System System Business 98

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. What is custom learning? Why would we do this?

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69