Top Characteristics of a Successful Knowledge Management System

WalkMe Training Station

You need a knowledge management system to help you keep track of and make the most of these assets. Any knowledge management system, just like any software platform or other piece of technology, needs to be easy to use. Even those who are more tech-savvy can become frustrated by a system that is not easy to use, which will undermine their productivity and eat into their morale. Customization that Allows Employees to Access Information On-Demand.

The Future of Performance Optimization: Integration of Knowledge Management and Learning Systems

mLevel

How Employee Performance is Impacted by Knowledge Management. Read a book, watch a video, sit through a lecture, read a product training document and at best you have a good introduction to a topic. In other words, that process doesn’t produce knowledge transfer.

4 Advantages of Deploying a Knowledge Management System

WalkMe Training Station

Knowledge is power, and like just about everything in this world it must be managed. Step in the knowledge management system, which continues to be deployed by various organizations across the globe. But what exactly is it a knowledge management system? Well, it’s basically what the title suggests: A method of knowledge integration and sharing. Intrigued to learn more about how you’d be set to benefit from a knowledge management system?

The Most Important Knowledge Management Tools You Should Know

WalkMe Training Station

The importance of knowledge management in today’s corporate environment cannot be stressed enough. It involves storing, organizing and sharing important information that is beneficial to both the customers and the company itself. The Knowledge Management Tools to Know.

5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. Rather, adequate knowledge builds upon the necessary data and information to offer a context and ultimately helps in improving employee performance. The Most important Knowledge Management Tools. Novo Knowledge-Base Software.

The Knowledge Management Genius of Amazon.com by Marc Rosenberg

Learning Solutions Magazine

How does Amazon.com so effortlessly connect “zillions” of people with “zigabytes” of product information? The answer, in part, is through using advanced knowledge-management (KM) techniques. field, we can learn a lot from how Amazon approaches the relationship between customers and information. Design Strategies Instructional Design Interface Design Learning Systems Management

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Wikis for Improving Productivity

Experiencing eLearning

Significant increases in productivity with a wiki. The productivity increases are really what interests me in this webinar. Productivity. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed. It has already paid for itself in increased productivity in less than a year. Small groups, no more than 10 people at a time to manage questions.

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Webinar: EdCast’s Product Features Update

EdCast

Webinar: EdCast’s Product Features Update Our customers and partners regularly ask us about our solutions for unified discovery, personalized learning and knowledge management to be deployed across the enterprise. The post Webinar: EdCast’s Product Features Update appeared first on EdCast.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

Social Business means that every department, from HR to marketing to product development to customer service to sales, uses social media the way it uses any other tool and channel to do its job.

Case Study Customer Satisfaction Survey and Response

ProProfs

“Your most unhappy customers are your greatest source of learning” – Bill Gates. To be honest, an angry customer is a real pain in the neck. A customer satisfaction survey is a common way for thousands of companies all over the world to reach their business goals.

People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants.

How eLearning Software Can Boost Productivity During L&D Implementation

ProProfs

Implementing a rock-solid learning and development strategy can help employees learn new skills in almost every conceivable vertical; whether it’s software development, change management or simply soft skills. “ They can provide a major boost to productivity during L&D implementation.

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. Then there’s Li, the Business Development Manager. knowledge management directory enterprise 2.0

People, Process and Product. P3 in eLearning

TalentLMS

Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? The best learning solutions developed for any company are the ones with intimate involvement of trainers and managers with the eLearning consultants. Remember, eLearning is all about people, process and product management. The process in the eLearning P3 denotes the “how” of your learning management system.

EdCast Acquires Leapest, the Leading Corporate Training Marketplace with 1,600 Business Customers

EdCast

The post EdCast Acquires Leapest, the Leading Corporate Training Marketplace with 1,600 Business Customers appeared first on EdCast.

Subject Matter Experts: The Key to Knowledge Transfer

Instilled

And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. In this post, see how you can identify internal SMEs and capitalize on their expertise to create and share knowledge across multiple channels.

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. Then there’s Li, the Business Development Manager. knowledge management directory enterprise 2.0

Case Study: Greenlight Planet & EduMe - Driving salesforce productivity & engagement

Edume

With over 27 million customers in 60+ countries, it’s a truly global enterprise. Greenlight Planet’s sales agents provide a direct link to its customers. Immaculate Shija , Training Manager at Greenlight Planet Tanzania It's a good app for learning.

2010 LMS Products of the Year

eLearning 24-7

LMS Products of the Year 2010. A lot of great products out there this year, new updates and latest versions; new companies, new services and just some real innovation. If you are seeking TM as your focus and you want one of the big dogs – I found Plateau’s system to offer appropriate functionality for it, but found some real concern in other areas (see my product review). The product is Flash based, which is nice, but lack of mobile optimization for the iPad.

How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

Organizations of all sizes are moving so fast, that as soon as we finish learning something new about products, customers, a change in the competitive landscape, or how to use a new software system, something new comes along to replace it. However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, knowledge management Social Learning

Using G-Cube LMS to Deliver Innovative E-Learning Solutions for Sales Performance Enhancement – Infographic

G-Cube

In today’s competitive business scenario, it is significant to provide the sales personnel with the efficient tools and relevant knowledge to boost their overall workplace productivity.

Got Video Scripts or Storyboards?

TechSmith Camtasia

Allie Proof is a Content Strategist in Knowledge Management at Boeing, with a passion for teaching. Translate content to other languages even before production begins. The video you’re creating might be at the request of a customer or business partner.

How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

Those are the key stats around the Avaya Mentor program, our fast-growing set of how-to YouTube videos for Avaya products that my team and I have been producing. As most of you have heard, the best example of using video to share knowledge is the Khan Academy.

Increasing Scope Of Enterprise Learning Management System For Modern Learners

G-Cube

With digitization, the use of online Learning Management Systems at workplace is trending. With most of the LMSs are designed to cater to the customized needs of learners, scope of online training is increasing.

How to speed up Knowledge Transfer  

Learning Wire

billion a year by failing to share knowledge” ( Babcock , 2004). Due to the current pace of change, Knowledge Management (KM) and Knowledge Transfer (KT) have become essential for business organizations (Tyler et al 2007). Transferring knowledge into action.

6 Impactful Learning and Development Trends

Your Training Edge

To stay ahead of the competitors and other companies, HR managers and organizations are promoting emerging and impactful learning and development trends. They are using the process to achieve their targets and objectives of knowledge management.

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Are you using your Intellectual Assets: Re-defining eLearning

TalentLMS

These are your “knowledge brokers”. Once we establish that, we need to determine how to tap into their minds and create an osmotic gradient: move knowledge from where it is highly concentrated to where it is needed, through the eLearning channel.

5 Quick Reasons Your Business Should Love Online Quizzes

ProProfs

They are an excellent way to improve customer relationships, educate people, and to get valuable feedback from the customers. As customers take online quizzes on your website, they spend more time which in turn lower the bounce rate and boost the dwell time.

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Driving Learning Efficiency & Salesforce Performance Using Robust Learning Management Systems in the BFSI Industry

G-Cube

In addition, there is an increasing demand for new products and services from customers and businesses. Deployment of robust Learning Management Systems (LMSs) to train a large network of the workforce in a distributed fashion is a prime area of focus. Knowledge Management.

How Quizzes Can Drive E-Commerce Sales

ProProfs

Whether it is about using social networks to engage your customers or conducting discussions on a forum, it requires a lot of hard work to get the real profit out of your audience. Therefore, creating personalized quizzes is a smart choice to know your customers’ requirements better.

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8 Game-Changing Social Media Tips to Grow Your Business

ProProfs

With more than 2 billion users worldwide, your target customers are already there. So, do invest time in creating and posting relevant content, product images, and profile photos on social platforms. In order to succeed, you have to convert that traffic into paying customers.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. access to experts (consult) knowledge management (research) performance support (perform) talent management (advance) structured learning (train) social networking and collage (share) Let''s walk through ''em now: Talent Management: people have competencies, they need them, jobs requirement them.

Extended Enterprise Learning: What it can do for a Business Ecosystem?

ProProfs

Knowledge is powerful. It may comprise customers, dealers, volunteers, resellers, authorized support centers, channels partners, franchisees, suppliers etc. In today’s competition-driven business environment, every company aims to develop a long-lasting relationship with the customers.

How to Choose the Right Online Quiz Tool for Your Business

ProProfs

by creating a knowledge test). Generate leads, build brand equity, and sell products and services. Strengthen knowledge after employee or customer training sessions. With an online quiz tool, you can customize their completion certificates too.

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How Quiz Maker Can Help Businesses to Generate Leads

ProProfs

Managing Director at SMESoft Inc. Generating business leads becomes easy and quick when you start engaging with your customers.Quizzes play a critical role in not only figuring out what your buyers want but also,making them knowledgeable about your brand. Product Analyst.

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Successful Business Digitals – How Do They Do It?

Your Training Edge

No matter what the product or service their brand delivers, there must be constant innovation. One of their modern views adopted was ‘innovation that matters for us and our global customers.’. Knowledge management is not a theory anymore, it is a business builder.

It’s All About the Brand, ‘Bout the Brand…

Learning Rebels

This is when your customer internally asks: “Why should I buy into this product, concept or idea?” Branding is about communicating to your customer – and do not for one second let your eye leave the prize. The people within your organization are the customer.

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