Spark Your Interest

MARCH 7, 2021

creating customized tests for students. Including customers, partners, or members. And customized content channels that users can follow. They diverted the money they were spending on the ongoing maintenance and hired an instructional designer with LMS knowledge. LMS Customer Support. Customer support is important.

LMS 262

LMS Authoring Tools Compliance Training Instructional Design 262

Jay Cross

MARCH 19, 2012

This approach has already been adopted by Web services, where Beta releases are launched and tested before they are finalized. For example, Google’s ubiquitous GMail service is still in Beta. The phrase, “we are living in a beta world” is increasingly being used outside the Web services domain. A New Model for Training.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. There will always be some level of training/education required.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Everwise

DECEMBER 7, 2016

Her own career backstory includes more than 25 years of traditional roles within marketing, sales, customer relationship management, business development, and management. Unlike most online marketplaces that are out there, we have a sales team selling the services of these consultants. And the work is usually project and outcome based.

Consulting 52

Consulting Examples Collaboration Sales 52

Jay Cross

JULY 4, 2009

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. All of our energies will go into peer-to-peer, self-service learning. Customer Learning. It’s time to invite customers to join the party.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Performance Learning Productivity

DECEMBER 20, 2013

Respondents represented a range of sectors and organisation types – financial services, oil and gas, healthcare, business services, industry, government and third sector were all included. The CLC surveyed 1,200 L&D executives and 350 line leaders in 51 countries across the world.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Most organisations will deploy their own ‘internal YouTube’ type services (or the future equivalent) to support employees.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. Stock market investors value Google at $125 billion.

ROI 66

ROI Social Networks Network Authoring Tools 66

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Most organisations will deploy their own ‘internal YouTube’ type services (or the future equivalent) to support employees.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

AXIOM Learning Solutions

MARCH 23, 2023

In the past several years, knowledge workers have embraced technical skills and the realities of blended and remote work. So I think there’s a convergence of three themes that really caused a lot of stress for people this concept of digitization and remote work, being constantly available or accessible.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. What’s a service? Networks subvert hierarchy.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

FEBRUARY 12, 2013

Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. As standalone companies realize that they’re really extended enterprises, co-learning with customers and stakeholders becomes important as everyone faces the future together. We learn on the job to do the job.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross

DECEMBER 26, 2008

We are in the midst of a great transition to an era of networks and service. Peter Drucker said the purpose of business is to create and maintain a customer. A developer who says, “Here’s what we’ve got now, but something better is on the way,” forms a relationship of mutual self-interest with the customer. Nothing is absolute.

Social Networks 36

Social Networks CLO Mash-up Mashups 36