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6 Steps To Align Corporate Learning Strategy With The Business Strategy

Infopro Learning

A corporate learning strategy is a plan outlined with a series of actions or tasks to be performed. It helps keep learning leaders on track with their corporate learning and development (L&D) programs. Why Should Organizations Align Corporate Learning Strategy with Business Goals?

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Product Knowledge Training: What, Why and How?

Infopro Learning

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221
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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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Coursera Launches Course Builder: Organizations Can Now Quickly Create and Launch Custom Courses at Scale

Coursera

We’re excited to launch Coursera Course Builder , an AI-assisted authoring tool that enables any business, government, or campus customer to easily and quickly produce custom private courses at scale. They can also tailor core learning resources for specific career levels and job roles.

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Leveraging Video-based Custom eLearning for Corporate Training

Infopro Learning

Including videos is a growing custom eLearning option in the corporate training programs due to its ability to improve employee learning experiences while helping L&D professionals overcome some of their top skill training challenges. Increases Engagement. Increases Interactivity.

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Top 10 LMS Software Platforms in 2024

BrainCert

LearnUpon: LearnUpon provides businesses with a feature-rich and scalable learning management system, equipping them with the tools to deliver impactful training and drive employee development. With LearnUpon, businesses can unlock their full potential through effective learning strategies.

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Training Strategies for the Insurance Workforce: Unlocking Success through Practical Approaches

Infopro Learning

According to the 2023 Gartner CIO and Technology Executive Survey , the primary drivers of digitalization initiatives in the insurance industry this year will be prioritizing customer experience and achieving operational excellence rather than growth.