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On-Demand Brilliance: Elevate Training with AI Chatbots

Infopro Learning

Progress Tracking and Module Suggestions: AI chatbots monitor employee progress and suggest additional learning modules based on individual performance, promoting continuous skill development. Gartner forecasts that chatbots will emerge as a leading customer service channel within five years.

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Buying a Learning System – Dread

eLearning 24-7

It’s not a typical word that comes up when you decide to purchase whatever type of learning system, whether it is an LMS, LXP, Learning Platform, Talent Development Platform, Employee Dev Platform (a tiny market, but it exists), or whatever a vendor spins their learning system as. Yet it is there.

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Top 10 Learning Systems 23-24

eLearning 24-7

The Top 10 Awards of Learning Systems 2023-24, that are one part fully independent, one part global in reach, one part in-depth analysis and one part analytics based upon everything you can imagine and more (not Gen AI though, it’s way too new, into the space).  This is it! Strictly EdTech? Any open-source solution?

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The Future of Customer Education: Customer Ed Nugget 16

Talented Learning

Customer education is rapidly evolving as organizations embrace new strategies and tech. What does this mean for the future of customer education? See what experts say on this Customer Ed Nuggets episode

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Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. Once considered a nice-to-have option for product and service providers, customer training is now considered a strategic necessity for businesses in every industry – and with good reason.

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Latest in the Learning System Market

eLearning 24-7

Why, would a system that pushes heavily around the customer education/partner training segment, acquire a vendor who does the complete opposite? There isn’t anything stopping a TXP from offering or going after the customer education segment, and there are two that already do. For the customer education segment though?

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Confused? Welcome to the Learning System World of 2024

eLearning 24-7

Online learning – which EdTech refers to as remote learning (I guess remote viewing was unavailable because the CIA tried it during the Cold War). Many “experts, including some analysts,” use learning systems to refer to all learning systems except an LMS. Thus, This makes no sense to me.