How to Use Constructivist Learning Theory in a Corporate Environment

LearnUpon

Constructivist Learning Theory is centered around the idea that learners are active participants in their own learning and training. Constructivism says the best way to learn is to try a concept out for yourself and then reflect on that experience. The theory was pioneered by educational philosophers and reformers including Jean Piaget, John Dewey and Maria Montessori, among others in the late 19th century. Benefits of a Constructivist approach to learning.

Learning by Watching: Social Cognitive Theory and Vicarious Learning

Origin Learning

Have you ever stood in front of a machine, with little or no idea about how to operate it – say at a self-check-in counter at an international airport that has its default language set to Dutch, or in front of a self-service kiosk for a tram that requires you to input information and money to print your ticket? What is Social Cognitive Theory? Bandura’s social learning theory stresses the importance of observational learning, imitation and modeling.

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Customer experience training with Virtual Reality

STRIVR

Why do customers choose your brand? In today’s world of infinite choices, your company – and every other company – is now in the customer experience business. There are so many tools and strategies for elevating the customer experience. And fostering a culture of customer-centricity begins with highly engaged, proficient and confident employees. Creating a culture of customer-centricity is all about behavior, attitude and frame of mind.

E-Learning Provocateur: Volume 2

E-Learning Provocateur

Following the modest success of my first book , I decided to fulfil the promise of its subtitle and publish E-Learning Provocateur: Volume 2. As in the first volume, my intent is to provoke deeper thinking across a range of e-learning related themes in the workplace, including: • social business. • informal learning. • mobile learning. • customer service. • critical theory.

E-Learning Provocateur: Volume 2

E-Learning Provocateur

Following the modest success of my first book , I decided to fulfil the promise of its subtitle and publish E-Learning Provocateur: Volume 2. As in the first volume, my intent is to provoke deeper thinking across a range of e-learning related themes in the workplace, including: • social business. • informal learning. • mobile learning. • customer service. • critical theory.

5 Ways to Increase the Value of Your Customer Base

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS 5 Ways to Increase the Value of Your Customer Base by Paul on September 22, 2010 in customer service , sales A key driver of your company’s value is the aggregate value of your customer base. However, in my short time here it’s clear that analyzing customer profitability and maximizing a customer’s lifetime value are just as important.

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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training. Are people still just people, customers still customers, and social media simply tools we can all add to our ever-growing belt?

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The Powerful Secret Behind Your Learning Style

Learnnovators

What’s your learning style? It’s a hard choice, especially since according to one comprehensive study there are over 71 learning styles from a range of different models. The good news is that there is a powerful secret behind your learning style. It’s so powerful that it could transform how you approach learning. The secret is… that learning styles don’t matter. That doesn’t mean that my learning from them is more compared to someone who prefers audio.

Videos in eLearning: A Snack Sized Solution

Association eLearning

The most effective videos show a person what to do or what not to do, especially surrounding topics such as customer service and sales. Have the learner summarize what they learned. eLearning Employee engagement and reterntion Learning Theory Member Engagement & Retention Member Engagement and Retention microlearning Tips and Tricks Training and Development Uncategorized e-Learning effective elearning elearning best practices

Be a Learner, Try Something New

Association eLearning

You learn the most when starting something completely new. Many games only require a limited time investment so they can be a quick, fun way to learn something new. For those who prefer PC gaming, there are a number of gaming services that often have some free-to-play games as well. There’s plenty that can be learned from books, both non-fiction and fiction. A month or so back, I had an extended conversation with a fellow customer in a car repair shop.

Learning Pool selected as a ‘Top 20 Training Company for Custom Content Development’ 2020 by Training Industry

Learning Pool

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce its placement on the 2020 Training Industry list for the Top 20 Training Companies for Custom Content Development. These engaging learning experiences are supported through the latest learning technologies and these companies offer comprehensive solutions for a variety of learners. View the full 2020 list of ‘Top 20 Custom Content Development Companies’ here.

Paper Cuts

Learnnovators

I’ve been tinkering with it and, in the spirit of Virtual Reality Working Out Loud Week , I’ve decided to share with you what I’ve learned so far. Thankfully I stumbled on this article by Phil Nickinson and learned that instead of starting at the map and uploading your photo sphere, you start at the photo sphere in your phone’s image gallery and share it to Maps. My VR learning journey thus far may be described as joy punctuated by disappointment.

5 Ways to Increase the Value of Your Customer Base | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS 5 Ways to Increase the Value of Your Customer Base by Paul on September 22, 2010 in customer service , sales A key driver of your company’s value is the aggregate value of your customer base. However, in my short time here it’s clear that analyzing customer profitability and maximizing a customer’s lifetime value are just as important.

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Learning Pool selected as a company to watch for ‘Custom Content Development’ by Training Industry

Learning Pool

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce it’s been selected as a company to watch for Custom Content Development by Training Industry. These companies assist clients all over the world with a wide range of learning needs. View the full 2020 list of ‘Top 20 Custom Content Development Companies’ here. About Learning Pool . Learn & Connect Learning Pool News

Learning Pool selected as a 2020 Custom Content Development Watch List Company by Training Industry

Learning Pool

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce its placement on the 2020 Training Industry watch list for the top training companies for custom content development. These companies assist clients all over the world with a wide range of learning needs. View the full 2020 list of Custom Content Development Companies to watch here. About Learning Pool . Learn & Connect Learning Pool News

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

eLearning -Also referred to as internet-based learning, web-based learning, and online learning is any training or education delivered via computer. Digitec, Instructional Designer, Jennifer Ritter wrote a blog about this recently explaining, “I now realize that I was raised with game-based learning. If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.”

eLearning Memories of a Millennial Instructional Designer

Association eLearning

Kid Learns from Computer Games. Looking back, I now realize that I was raised with game-based learning. If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning. Even if you or your association aren’t building “games” these are still essential components that can be used in other types of learning offerings.

Clark Quinn – Crystal Balling with Learnnovators

Learnnovators

ABOUT CLARK QUINN (Learning Technology Strategist): Clark Quinn, Ph.D., helps organizations align technology with how we think, work, and learn. ABOUT THIS INTERVIEW SERIES: ‘ Crystal Balling with Learnnovators ’ is a thought-provoking interview series that attempts to gaze into the future of e-learning. It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape.

5 key insights for an engaging employee experience from L&D analyst Josh Bersin

STRIVR

Josh Bersin, founder of Bersin by Deloitte, is a global analyst in corporate human resources, talent and learning. He researches a variety of HR-related topics, from enterprise learning to employee experience to talent analytics. The #1 human capital trend around the world is learning. Deloitte’s 2019 Global Human Capital Trends report puts it bluntly: “The number-one trend for 2019 is the need for organizations to change the way people learn.”

E-Learning Design Part 6: CDSM’s Active Learning Model™

CDSM

Throughout this series on e-learning design , we have looked at some of the learning theories that help to form the method and practice behind our award-winning e-learning. In this final post in the series, we’re going to reveal how we ensure that sound theory is turned into exemplary practice, by giving you an insight into the formula we use for producing successful e-learning content for our customers – a formula we call our Active Learning Model™.

How Do People Learn? Answers from Julie Dirksen

InSync Training

You’re a great customer service rep. You can teach other people how to perform customer service.” “Wow! You don't have basic knowledge of learning theories, design theories, and strategies you can target and influence your instructional designs. Instructional Design Modern Learning on the Air Modern LearnersOften trainers become trainers because their organizations see them succeeding at their jobs. “Oh!

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Takeaways from Learning 2016

Association eLearning

I attended my first conference, Learning 2016, in October. Now that I’ve had time to digest everything and read over my notes I want to share some of what I learned and experienced. If you learn something and then don’t need to use it for a long time you’re going to forget. A fellow attendee applied the Design Thinking approach we learned in one session to the task we were given in the following session, design a learning game. We learned our way around.

Learning Audiences Are Not Created Equal: Employees vs. Extended Enterprise

Talented Learning

Once upon a time, HR and learning organizations focused exclusively on training and development of corporate employees. Everything changed with the dawn of modern learning technology and other digital enterprise innovation. Now, businesses large and small are expanding their internal training programs to serve the serve the needs of learning audiences outside of organizational walls. In the corporate world, this is called extended enterprise learning. You’ll learn: .

The Great Survey Completion Rate Dilemma Solved (Maybe) | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Great Survey Completion Rate Dilemma Solved (Maybe) by Jim on December 22, 2010 in feedback , marketing The holidays are upon us, which means gifts, family, services… and the end of the fiscal year. My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service.

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The Great Survey Completion Rate Dilemma Solved (Maybe)

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Great Survey Completion Rate Dilemma Solved (Maybe) by Jim on December 22, 2010 in feedback , marketing The holidays are upon us, which means gifts, family, services… and the end of the fiscal year. My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service.

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9 transformative applications of Immersive Learning in retail

STRIVR

The most impactful way to do this is Immersive Learning, a groundbreaking training methodology that combines Virtual Reality (VR) with advanced learning theory, data science and spatial design. Immersive Learning has helped train over 1 million retail employees (and counting) in 2019 at key Fortune 1000 companies like Verizon, Chipotle and Walmart. Customer service and empathy. Watch video below to learn more. Retail customer story listicle retai

Year in Review, Looking Forward

ICS Learning

We here at ICS Learning Group had a successful 2013, working hand-in-hand with our customers to deliver another year of cutting-edge custom eLearning projects. Among the highlights; We integrated a variety of media – from animation, character-based scenarios, and custom video – to deliver a new course to the National Institute of Standards and Technology. Will ‘problem-based’ learning finally be appreciated?

Learner-Centered Approaches: Why They Matter and How to Implement Them

LearnUpon

When gearing up to plan a learning and development program, it’s a good time to look at how your training is delivered and see where you can adopt a more learner-centered approach in your sessions. They bring their own knowledge, past experiences, education, and ideas – and this impacts how they take onboard new information and learn. Gamify learning. Games are a great way to add an element of fun to the learning environment.

Our 10 Best Corporate Learning Articles of 2014

Bottom-Line Performance

These articles were picked based off of page views, social media shares, educational value and overall reaction from the corporate learning community. Learning Theories Gone Wild – Urban Myths that Hurt Your Learning Designs . This article by Sharon Boller was widely shared in learning and development circles for good reason. Make sure your learning solutions are designed based off of sound instructional design… not popular opinion.

Is Your Process Training “Nice to Know” or “Need to Know”?

Bottom-Line Performance

Every individual has had to learn a set of processes that are tedious or difficult to follow. Think about the sales rep used to using Outlook to log follow-up tasks who is now asked to re-input the same data into the CRM, or the call center representative who must ask every customer who calls in, even the irate ones, to answer a three question survey. Perhaps one process is customer facing while another is about storing documents, for example.

Social Learning: How to Build Conversations into Your eLearning Courses

Mindflash

Yammer has been a long time Mindflash customer, and they use both Mindflash and Yammer in many of their training programs to create people-to-people interactions. We all know from experience that we learn in many different ways and one of those ways is through interacting with people. In fact, adult learning theory and communities of practice address the important of social interactions and learning.

9 transformative applications of Immersive Learning in retail

STRIVR

The most impactful way to do this is Immersive Learning, a groundbreaking training methodology that combines Virtual Reality (VR) with advanced learning theory, data science and spatial design. Immersive Learning has helped train over 1 million retail employees (and counting) in 2019 at key Fortune 1000 companies like Verizon, Chipotle and Walmart. Customer service and empathy . Watch video below to learn more.

Contemporary Employee Training Glossary

WalkMe Training Station

Research into effective adult learning has given rise to new tools and techniques. Adaptive learning. Adaptive learning uses technology to deliver a personalized learning experience. A computer algorithm is used to deliver customized resources to the learner. Adaptive learning is considered by many to be the future of employee training. Adaptive learning is designed to build employee competency, and can also improve employee retention and engagement.

Evaluating Your eLearning

eFront

Similarly, research in game studies has generally focused upon approaches based upon playing leisure games, and therefore do not take enough account of factors including the context, learning theory and practice and the attributes of the learner and learner group.” (de Secondly, it also enables them to find the best way to apply the tool within the learning context. Consider the example of the new CRM training for improved customer service.

Rolling out new processes faster & more effectively with VR training

STRIVR

With change feeling constant these days, consider how VR-based Immersive Learning, which combines VR with advanced learning theory, data science, and spatial design, will help you roll out new processes faster and more effectively. At Strivr, our VR and learning experts work alongside you to select, design, and deliver the right kind of VR training that will impact new business operations in a measurable and impactful way. Experiential learning with Virtual Reality.

The Impact of Social Learning: Will You Be The First? | Social.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Impact of Social Learning: Will You Be The First? by Andrea on February 23, 2011 in social learning The other night I attended a lecture at the University of Minnesota Medical School. But what does that have to do with social learning? I think it has a lot to do with the exponential increase in opportunities for social learning in the last few decades.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? As support, Anderson provides examples in which exceptional performers (elite dancers, TED Conference speakers), learn from their counterparts around the world by watching them online. Because video is, apparently, a perfect manifestation of social learning theory.

The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. Textbooks, blackboards, and overhead projectors remain the tools of choice for many teachers, at a time when their students are geared to learn from iPads, PowerPoint, and instant messaging.

Keeping with Your KPIs: eLearning Sales Training

TalentLMS

All your adult learning theories that you “experted” over the years, pretty much boil down to creating constructivist or learner-focused training materials. zero defects, 10/10 customer satisfaction, etc.), For starters, sales training is not as simple as “customer satisfaction rating” any more. Communications technology and CRM (Customer Relationship Management) interfaces have diversified into several functionalities.

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How You Can Use Social Learning To Engage Your Learners

EI Design

Although the social learning phenomenon is catching up, many in the learning sphere are not sure of its impact owing to misconceptions around it and lack of data to showcase its impact. This article outlines how you can use social learning effectively to engage your learners. How Can You Use Social Learning To Engage Learners? In simple terms, social learning is learning with and from others and is not bound by a specific type of learning.