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Content Skill and Scale: Storyboarding Best Practices

Infopro Learning

Streamlined Production Process: By adhering to the storyboard, you significantly diminish the likelihood of revisiting and reshooting content during production and post-production phases, thus saving time and resources. You can use them as-is or customize them.

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5 Steps to Improve Product Adoption Through Customer Education

BrainCert

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

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8 Lessons Learned for Converting In-Person Training to Virtual Training

The Learning Dispatch

Based on our experience in developing accessible elearning, here are eight lessons learned to help get you started. For example, if you have a 30-minute training course that 100 customer service agents traditionally had to take in a classroom session, you can now leverage an elearning platform to stagger delivering training.

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Lessons from TechSmith Customer Education with Doug Brunner

TechSmith Camtasia

Are you educating your customers effectively? Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. But truly empowering your customers goes beyond the material you provide.

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Writing Learning Objectives In 3 Simple Steps

Fly Plugins

Step 3: Identify what your ideal student/customer already knows. The most popular and profitable courses our clients have created became successful primarily because they got one key component right… They created the outcomes that their customers wanted. To create the most effective lessons possible with the fewest steps possible.

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10 Important customer service skills

Ed App

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. Important customer service skill #3 – Empathy.

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How can microlearning be helpful for the sales team?

Creativ Technologies

They might need knowledge about product training or various processes used in the company. There may have been changes in the product due to which training has become necessary. The customer salespeople may also need information about how to make sales i.e. soft skills training. Microlearning is understandable?.