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Overcoming Market Challenges Through Product Training

Origin Learning

Introduction Product Training can be integral to the success of your product in the market. The post Overcoming Market Challenges Through Product Training appeared first on Blog - Originlearning.

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

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Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

Learn Amp Product Review

eLearning 24-7

Skills building and development – The chunk of the market lacks even the basics, but as they continue to develop (and they will), you are going to see a big uptick in capabilities. Learn Amp is an ideal system for employees, but will work for customer education too.

The Better Way to Onboard Customers

Speaker: Skilljar Experts

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. Truth is, most of these new users will take one first look at your product. Product Education.

Designing a Product Launch Curriculum

Bottom-Line Performance

This is an excerpt from Nancy Harkness’ new white paper, Learning Solutions and Your Product Launch: The Secret to Success. Here is a section on designing product launch curriculums: Designing the curriculum. Every launch curriculum is different, and has different needs based on what learners currently know, what the product is, etc. In other cases, the launch training happens in a compact window right before the product launches in the market.

Authentic Marketing

Clark Quinn

I’m not a marketing expert, or even a marketer, so take the following with the proverbial boulder of salt. Still, I have to market Quinnovation, and I’ve advised orgs on marketing (learning) products, and I’ve taken down a lot of bogus marketing.

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Sphere 1: Educating Distributors on Product Advantages

BlueVolt

Manufacturer Wright Tool used $BlueBucks rewards to motivate participation in its product training. elearning Channel Learning marketing productivity Customer training training is marketing recognition buying group customer wright tool $bluebucks“$BlueBucks really encouraged my sales team to go online and complete the courses,” said Coursey. Some employees that typically don’t work after hours were even completing the courses at home.”. Highlights.

Optimize Product Adoption With A Retooled Customer Training Strategy

Dan Keckan

Faced with a crowded online marketplace of products and services, the customers of today are spoilt for choice. But driving customer success can still prove to be just as tricky as ever.

Your Product Launch Training Questions Answered

Bottom-Line Performance

A few weeks ago, several hundred people joined Leanne Batchelder and myself for a webinar on product launch training. Hosted through Training Magazine Network, the session is called Learning Solutions and Your Product Launch: How a Curriculum Drives Success. Clearly, product launch training is a high-priority issue in many organizations. The reality is that organizations across many industries have an ever-growing number of new products to launch each year.

Why You Need to Invest More on Product Knowledge Training

Infopro Learning

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Customers are coming to the table much later in the traditional sales cycle and they are arriving armed with more data than before.

Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics. This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. Developing a customer strategy based on purchase readiness and long-term loyalty.

How an LXP can Improve Product Training Success

Origin Fractal LXP

The need for Product Training. Product Training can aid a variety of business goals. A Brandon Hall Group Extended Enterprise survey from 2017 indicates that 41% of businesses have maximized their client retention through product training. Product Training for Customers.

The beginning of Docebo’s multi-product journey

Docebo

The same goes for every Docebo product. We were nearing the top of the learning technology world with a single product scaling so fast that we’d started to outgrow – for the third time – our two-story office in northern Italy. Behind every superhero, there’s an origin story.

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Do we need product evangelists for each product/service?

Docebo

In the last few years markets have become more competitive as product lifecycle is reducing and go to market timing is becoming more and more important. But the real factor that makes marketing more complex is that products and services are becoming more technological and therefore complex and so they require more knowledge to be used. Knowing a product before purchase is related to market education. The marketing education strategy.

Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! When sales reps don’t have the knowledge and skills they need to sell your new products, all the time and money you spent goes down the drain. So how do you avoid bad surprises when you’re planning your next product launch? Gamified Product Launch uses the power of story.

Top Shower Products Ontario

Learnloft

With a lot of shower products Markham flooding the market, getting the right one in terms of designs, performance and taste can be a bit overwhelming. Therefore, you can easily customize and control every aspect of your bathroom experience.

Why virtual product launches can help you sustain business momentum

eloomi

Your business may have been forced to pause new product launches or other events because of lockdowns and travel restrictions. One great example of this is from one of eloomi’s valued customers, Fritz Hansen. Our virtual product launches and company kick-off are a huge success.

eLearning Brothers Launches a First in the Training Market – Customizable Courseware

eLearning Brothers

Two things differentiate the product from any other offering available today. Until now no one has given you the source files because companies are not willing to let the customers modify the material or change the IP. We are flipping this model on it’s head and are giving the user full control of what the end product looks likes. Managing Customers. Customer Service. Handling a Difficult Customer.

Ten Steps to a Successful Product Launch Training Implementation

Bottom-Line Performance

We often support clients with complex products to bring to market. The training that supports these product launches is always a multi-faceted collection of learning solutions that must meet the needs of several different learner groups. For product launch training to drive desired knowledge and skills acquisition, it must be carefully designed and implemented. Characteristics of a Successful Product Launch Curriculum.

Tips for creating a workspace that increases productivity

Your Training Edge

Increasing employees’ productivity is the top agenda of every company that plans to expand. With the wrong choice of wall art, your pursuit of productivity falls through the cracks. How to create a productive work environment depends on the mood that you want to set, your brand’s mission and vision, the niche you are in, your tastes and preferences, and the list is endless. Occasional breathers and mental rest periods enhance overall productivity.

How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. Laura is widely recognized as an authority in marketing measurement and performance, content management, marketing operations and data analytics.

3 Ways to Customize Your Sales Onboarding Program to Reduce Time to Productivity

TOPYX LMS

A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. Employee Onboarding Sales Training

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A guide on SaaS product knowledge training

Coassemble

Here’s a scenario we’ve seen regularly: a SaaS company launches a new product feature. Customer Success was given no training to understand how to support customers for the launch. Your marketing team doesn’t have a handle on the best way to hype the offering up to your audience.

5 Trends for Productive Human Resources Management

Your Training Edge

Productivity is a focal point for human resources; they both must model it themselves and encourage employees to do the same. . Productivity in human resources management isn’t just the actions employees take, but also the systems and processes they have in place to make productivity possible. Here are five trends for productive human resources management. One of the limitations that many businesses face that negatively impact productivity is separate systems.

Free Webinar: How to Price Education Products

Association eLearning

Pricing for education products is all over the map. We’ll also explore how your education products can be placed on a “value ramp” that lets you create pricing flexibility to benefit your customers, spares you the anxiety of trying to find the one “right” price, protects you from both over- and under-pricing, and provides a healthy margin. But pricing is too essential to leave to guesswork. In this session, we look at why you should eschew “downside pricing” (e.g.,

Learning Solutions and Your Product Launch: The Secret to Success (White Paper)

Bottom-Line Performance

Your product might be ready to launch, but what about your sales and support reps? A slick launch meeting is not enough for them to really know your product, and a quick skim of your marketing collateral is not the ideal preparation for talking to customers. The time, effort, and energy that goes in to a product launch are too valuable to waste. Rules for a better launch that offer specific guidance for your product launch curriculum.

Role Of E-Learning Solutions For Product Explanation Training

Dynamic Pixel

In companies where huge product ranges and new products being added regularly, the e-learning solutions can prove to be helpful. e-learning on Product Explanation. However, the sales and marketing team can benefit the most with the help of these e-learning solutions.

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well. But they have added a new solution to the product-line, called Rise. As is typical with Articulate they have many products for accomplishing different elearning and training related tasks.

What Is a Product Launch Curriculum?

Bottom-Line Performance

This is an excerpt from Nancy Harkness’ new white paper, Learning Solutions and Your Product Launch: The Secret to Success. Getting back to our definition, for a product launch, the business problem we are solving is typically that sales representatives (or other audiences) do not have the knowledge and/or skills to successfully sell and support the new product. A curriculum can: Help learners develop skills around how to sell, use or install the new product.

3 Questions that Keep Product Managers Up at Night

Knowledge Guru

Product managers are passionate people. They are passionate about the products they create and the problems they solve for their customers. Product managers spend thousands of hours researching, testing and developing their products before its time to commercialize. The success (or failure) of the new product is in the hands of the sales reps, not the people who so carefully and thoughtfully created it. Answering them sets your new product up for success.

Linkedin Learning Product Review

eLearning 24-7

Administration back-end – Navigation is good, some of the features such as Best Practices from LinkedIn Learning is illogical (especially since in my test, because only one best practice had anything of use for the administrator (from the product or value add standpoint). Create custom content and upload into the system is brand new, BUT it is limited to only videos and documents. LinkedIn Learning to me is a digital learning platform.

Using Games to Improve Product Knowledge

Knowledge Guru

Product knowledge training is one of the most common types of training in many organizations. Some companies release multiple new products every month, whereas others have so many different products that getting new hires up to speed can turn into a nightmare. The problem with product knowledge training is that we need to take lots of it to really know the facts… but memorizing content is not fun to do. Tips for Product Knowledge Training.

Training Video Production, Humanized

Unboxed

However, over the years I’ve observed how corporate training video production intimidates most people in the market for it. They have justifiable concerns about production costs, timelines, actors, branding, and quality. In an effort to make the production process a little more human-friendly, we created the Training Video Production, Humanized guide. Training Video Production: Things to Know Up Front. What to Expect During Pre-Production.

The What, Why and How of Advanced User Management [Product Update]

Elucidat

This powerful enhancement to the way our users manage their teams was developed using a combination of customer feedback, input and product research. . Well, custom-fit permissions for your organization’s users are now a reality with Advanced User Management.

5 Steps for a Winning Virtual Product Launch

Allego

In her interview, podcast host Mark Magnacca, Allego President and Co-Founder, discussed the ways training techniques have evolved to accommodate virtual product launch , remote sales pitches, and issues facing pharmaceutical companies during the pandemic. Product Launch