Remove Custom Remove Mentoring Remove Metrics Remove Productivity
article thumbnail

7 Reverse Mentoring Program Best Practices

Chronus

Reverse mentoring is an emerging mentoring practice that can benefit organizations and employees. This article explores what a reverse mentoring program is, its advantages, and best practices that can help you make the most of this modern mentoring format. What is a Reverse Mentoring Program?

article thumbnail

Leadership Coaching for Executives through Mentoring

Chronus

Mentoring can play a vital role in leadership coaching, as a personalized way to support leaders and help them develop. Often, this is a typical style that mentors use with mentees, especially at the start of a mentoring journey or when the mentor needs to pass on specific knowledge or solutions. Be careful, though.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Mastering the Art of Developing an Onboarding Program

Infopro Learning

According to Harvard Business Review (HBR) findings , organizations that establish a structured onboarding program may experience a 50% increase in retaining new employees and a 62% boost in productivity within the corresponding workforce. Simulate customer interactions or role-specific situations in order to foster confident problem-solving.

Program 221
article thumbnail

Customer Education Bracket 2023 – Best of the Best

eLearning 24-7

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77
article thumbnail

Mentoring Platform: Should You Build One or Buy One?

Chronus

You’ve decided mentoring is an ideal strategy for developing, growing and retaining top talent within your organization. Maybe you’ve even tested your mentoring theory in the form of an informal mentoring program. But now you’ve hit the next hurdle — do you need a mentoring platform? Mature your matching process?

article thumbnail

Learning Evaluation, Step 2: Define Metrics

Watershed

Here, we'll discuss the second step in the learning evaluation process—identifying the success metrics most appropriate to the organization. With the program goals aligned, now it's time to divide them into individual evaluation metrics to show the program's success and monitor progress toward the program's goal. Customer feedback.

Metrics 40
article thumbnail

Mentoring Platform: Should You Build It or Buy It?

Chronus

You’ve decided mentoring is an ideal strategy for developing, growing and retaining top talent within your organization. Maybe you’ve even tested your mentoring theory in the form of an informal mentoring program. But now you’ve hit the next hurdle — do you need a mentoring platform? Mature your matching process?