Paradiso

APRIL 9, 2023

These tools provide an intuitive and user-friendly interface that enables non-technical users to create high-quality Content without requiring extensive programming or design skills. Examples of cloud-based authoring tools include Dropbox, Paradiso Composer, Box, and Microsoft OneDrive.

Authoring Tools 172

Authoring Tools Authoring Simulations Tools 172

Upside Learning

OCTOBER 10, 2023

Learning science tells us that asking learners to use knowledge to make decisions, like those that will be required in the performance situation, is the best way to develop the ability to perform. While you can do mentored live performance, e.g., apprenticeships, there are times when this isn’t viable.

Simulations 147

Simulations Performance Support Mentoring eBook 147

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

CLO Magazine

SEPTEMBER 14, 2023

For good reason, too: More than half of respondents said AI made them more productive by substantially reducing time spent performing daily tasks. According to LinkedIn , workplace skills have changed by 25 percent since 2015, but that number is expected to double by 2027. What skills should we invest in building next?

Teams 84

Teams Skills Cognitive Blended Learning 84

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It helps support teams address training barriers and challenges by providing a flexible, efficient, and accessible way to train agents without disrupting daily operations.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

IT Training Department Blog

MARCH 19, 2024

Anybody who has ever worked at an office knows even the least techie job requires many technical skills. It’s not just about the number of years of experience or even satisfied customers. It provides them with the skills and processes that help them apply the technology to their job. How people work is constantly changing.

Corporate eLearning 105

Corporate eLearning Providers Teams Blended Learning 105

Ed App

MARCH 22, 2022

Performance management platforms are tools designed to boost productivity and ensure that employees meet their goals and objectives. These platforms have specialized features to help reinforce, track, and manage performance at an individual or team level. Performance Management Platform #1 – EdApp . Cost: Free.

Performance Support 45

Performance Support Platform Performance Management 45

Hurix Digital

APRIL 22, 2024

To improve worker skills, encourage creativity, and maintain a competitive advantage, businesses actively invest in learning and development programs. Comprehending the distinctions among these methodologies is important in developing effective learning tactics customized to meet the requirements of an organization.

Enterprise 45

Enterprise Compliance Training Outsource Zoho 45

BigTinCan

SEPTEMBER 1, 2021

Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business. Why is conversational intelligence important for customer-facing teams.

Conversation 105

Conversation Brainshark Custom Tools 105

OpenSesame

OCTOBER 25, 2011

Today we’re excited to announce our elearning marketplace now features excellent Microsoft Office training courses from our partners at Sonic Performance Support. Our goal is to create a marketplace where elearning customers can find all the courses they need in one place – but only pay for the courses they actually use.

Performance Support 52

Performance Support Microsoft Support Performance 52

Play.ht

APRIL 15, 2024

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Pros: Versatile across many use cases, from customer support to creative writing.

Privacy 40

Privacy Search Google Engineering 40

Mike Taylor

AUGUST 4, 2023

Learn more → Emotional intelligence in the workplace: Why it matters and how to build it In the age of automation, emotional intelligence (EQ) is increasingly critical, affecting key performance indicators like sales, customer satisfaction, and employee turnover. Check it out for free! Check it out for free!

Cognitive 52

Cognitive Slides Online Microsoft 52

Mike Taylor

FEBRUARY 9, 2024

It focuses on custom instructions, vision, plugins, custom GPTs, and the ability to call GPTs within any chat, along with practical tips for prompt engineering and utilizing ChatGPT’s capabilities to the fullest. Learn more → Microsoft’s Future of Work Report Forget the robot takeover! www.recraft.ai

Newsletter 52

Newsletter Microsoft Podcasts Podcaster 52

Learning Pool

APRIL 17, 2020

Looking to start your first custom elearning project? The best projects are based on a strong partnership between the customer and the supplier, and at Learning Pool we pride ourselves on achieving this. In general, we take a “waterfall” approach to our projects, where each stage is signed off by the customer before the next.

Custom eLearning Development 55

Custom eLearning Development Project Custom eLearning 55

IT Training Department Blog

JANUARY 4, 2024

It’s about having the fundamental skills on computers, using software, and making your way through at least basic workplace technology. This would typically be using the standard Microsoft Office or Google Workspace tools, common email tasks and etiquette, and more.

Digital 70

Digital Social Networks Diversity Training Mentoring 70

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

A help desk serves as a critical junction between users, employees, or customers and the services or support they require. A help desk is essentially a resource intended for providing information and support related to a company’s or institution’s products and services. But what exactly is it? What is a Help Desk?

Authoring Tools 52

Authoring Tools Job Roles Help 52

CLO Magazine

OCTOBER 29, 2020

The term “soft skills” is often met with an eye-roll these days. There’s a distinction to be made between broad types of skills, to be sure. Never mind that the so-called soft skills are actually the hard ones — they are more challenging to obtain and require a deeper and more enduring commitment.

Skills 89

Skills ADDIE Instructional Design Agile 89

Dashe & Thomson

NOVEMBER 20, 2011

When verbally describing performance support I have referred to it as a Microsoft-Help- that-actually-works. I don’t know about you – but I have used Microsoft Help only a couple of times and it is a very frustrating exercise. Performance support is such a beautiful and powerful solution for so many reasons.

Performance Support 169

Performance Support Microsoft Blended Learning Content 169

Vitalyst

NOVEMBER 6, 2020

In response to the coronavirus pandemic, organizations across the world and their employees are adapting to remote work and developing the necessary capabilities to perform in this new environment. Digital skills are the foundation for a successful digital adoption and transformation, especially given the current climate.

Skills 40

Skills Metrics SharePoint Microsoft 40

Integranxt

NOVEMBER 17, 2023

In today’s digital-centric business landscape, transitioning to cloud platforms like Microsoft Azure and AWS Cloud is not a trend but a fundamental change in how companie s opera te and manage data. It’s about ensuring that even in the midst of transition, your business runs smoothly, and your customers remain unaffected.

HIPAA Training 52

HIPAA Training Privacy Compliance Training Security 52

Paradiso Solutions

DECEMBER 4, 2023

Projections suggest that the global AI market will experience significant growth, with major industry players like Microsoft and Google heavily investing in ongoing and future projects. AI in corporate training solves employees’ potential, nurturing broad and specialized skills with tailored learning paths.

Corporate eLearning 52

Corporate eLearning Diversity Training Organization Social Networks 52

Chief Learning Officer

JANUARY 10, 2022

On the front line, managers worked to keep employees and customers safe while implementing new business models like curbside pickup and home delivery. “If But first, CLOs must acknowledge the critical role managers play and make sure they have the support needed to close talent gaps. Acknowledging skill gaps.

Help 122

Help Management Performance Support Metrics 122

Coursy

APRIL 13, 2023

Learning isn't just about acquiring knowledge and skills; it's also about using that knowledge to make better decisions and take action. Businesses that don't keep up with the latest trends, technologies, and customer needs will quickly fall behind. As Microsoft CEO Satya Nadella said, "In the world of technology, change is constant.

Performance Support 52

Performance Support Innovation Microsoft Agile 52

Limestone Learning

MARCH 1, 2024

Rajesh will talk about how “workflow learning” can help bridge the digital skills gap and shape a resilient and future-ready workforce. PT: Using Microsoft Copilot (AI) in PowerPoint In this live demo with Ellen Finkelstein, President of Ellen Finkelstein Inc., Wednesday, March 6, 2024, 9 a.m.–10 Wednesday, March 6, 2024, 12 p.m.–1

Free 52

Free Diversity Training Develop Authoring Tools 52

Limestone Learning

SEPTEMBER 30, 2022

Robinson, Consultant at Custom Professional Learning LLC, will provide a brief overview of five phases of program evaluation and dive into key considerations for creating these tools. A robust program description and logic model are powerful tools that can inform a program evaluation plan. In this session, Dr. Sheila B.

Free 104

Free Brandon Hall Diversity Training Develop 104

Hurix Digital

APRIL 3, 2024

LLMs, powered by advanced algorithms and vast amounts of data, are at the forefront of this revolution, offering capabilities that range from automating customer service to generating insightful reports. This training enables them to perform a wide range of NLP (Natural Language Processing) tasks with remarkable accuracy.

Metrics 40

Metrics Resources Compliance Training Diversity Training 40

Limestone Learning

DECEMBER 1, 2022

PT: Bursting with Success: How to Empower Leaders to Support Employee Development Today’s business world has pressured leaders and managers to maintain employee engagement and facilitate career development. The role of leaders has evolved to include a responsibility to provide coaching, support employee development and retain top talent.

Free 117

Free Diversity Training Compliance Training Authoring Tools 117

CLO Magazine

JANUARY 7, 2022

On the front line, managers worked to keep employees and customers safe while implementing new business models like curbside pickup and home delivery. “If But first, CLOs must acknowledge the critical role managers play and make sure they have the support needed to close talent gaps. Acknowledging skill gaps.

Help 92

Help Management Performance Support Metrics 92

eLearning 24-7

FEBRUARY 26, 2024

Copilot from Microsoft is not ready for primetime. Microsoft is not the only vendor that offers copilots. A few vendors have multiple LLMs – which I strongly recommend as the best route, even for companies that have added an LLM to be used for their employees, customers, or whomever. They call it Mistral Large.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

Appsembler

OCTOBER 29, 2023

Customer Support : Implementing an LMS solution can be tricky, especially if your team has limited technical knowledge; searching for the right tool should focus on finding vendors with strong customer support. Appsembler Rating: 4.9/5

LMS 59

LMS Learning Management System Compliance Training Authoring Tools 59

Roundtable Learning

AUGUST 26, 2021

Did you know that 70% of consumers believe augmented reality (AR) can help them learn new personal and professional skills? Dynamic in-the-moment performance support — Learners can use AR for in-the-moment performance support when they’re in the thick of things (e.g. Disconnect with developers.

Augmented Reality 97

Augmented Reality Problem Solution Case Study 97

KnowledgeCity

JUNE 3, 2022

Providing an interesting, easy-to-use training platform is essential to attract and retain top-performers. At KnowledgeCity, we consistently publish new, relevant online training courses so your employees can further develop their skill sets and help your business thrive. Introducing Performance Measurement and Management .

Diversity Training 52

Diversity Training Compliance Training Business Course 52

Hurix Digital

JANUARY 22, 2024

Similarly, a lifelong learner, like a grandmother eager to learn a new language, can find the right resources and support. A Microsoft report reveals that an impressive 99.4% Intelligent Tutoring Systems AI-driven systems offer tailored support and guidance to students. billion by 2028 , growing at a CAGR of 45.21%.

Personal Learning 45

Personal Learning Personal Personalization Diversity Training 45

WhatFix

OCTOBER 31, 2023

This has highlighted the need for HR teams to build new strategies to retain their highest-performing employees. Different employee have unique set of strengths, experiences, and skill gaps, just like every position requires a unique set of competencies. Related Resources What Is A Skills Matrix?

Examples 52

Examples Develop Simulations Agile 52

Appsembler

JULY 3, 2023

We will delve into Open edX, an open-source Learning Management System (LMS) renowned for its robust features and customization options. Key Takeaways Open edX is a free and open-source LMS that offers limitless opportunities for customization and innovation. Open edX supports video, HTML text, and discussion elements.

Alternatives 52

Alternatives Open Authoring Tools Open Source 52

Academy of Mine

FEBRUARY 2, 2022

That includes having a remote training system that allows your employees to maintain knowledge, gain new skills, and stay compliant in their positions using a remote solution. – Lack of Support and Difficulty Using the Platform. Not only the software application but our customer support as well.

Blended Learning 98

Blended Learning Training Train LMS 98