Adobe Captivate

SEPTEMBER 4, 2017

Each year, Mindtouch , a customer-success driven SaaS organization, publishes a list of top 100 content experience strategists. Going by the trend, Mindtouch has published a list of top 100 content strategists for 2017. Access the list here and vote.

MindTouch 94

MindTouch Content Adobe Poll 94

learnWorlds

MARCH 30, 2022

Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent increase in customer retention.

Expert 52

Expert Custom Education Summary 52

Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. eLearning Trends Enterprise 2.0

Wiki 105

Wiki Web Social Networks Authoring Tools 105