article thumbnail

2021 Customer Service Training Guide

Ed App

Have you looked at the contents of your customer service training manual lately? That’s because the definition of “great customer service” is always evolving. Sign up for Free and Start Using The Best LMS Platform for Your Customer Service Training. What is great customer service? Play nice.

article thumbnail

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 10 customer service training ideas

Ed App

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

article thumbnail

Enhancing Customer Support in Entertainment with AI Chatbots

Integranxt

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

article thumbnail

Making your Implementation Execution as Successful as Hamilton: An American Musical

Gyrus

Making your Implementation Execution as Successful as Hamilton: An American Musical. Blog #2 Customer Service Excellence during Implementation. In my last article I shared how providing good customer service should never be your goal. Implementation is a lot like staging the Broadway musical Hamilton.

Music 145
article thumbnail

How (and Why) to Add Music to Tutorial Videos

TechSmith Camtasia

But, adding music to a tutorial video can transform even the most mundane topic. Music can easily become distracting or even make it harder for your audience to learn a concept. That doesn’t mean you can’t or shouldn’t add music to your videos! Easily add music to your videos. Try Camtasia for Free.

Music 52
article thumbnail

We’re celebrating our “Best of” customers with AI Morgan Freeman

Rustici Software

As I sit here today, the day before my vacation, contemplating how to start my annual “Let’s celebrate our customers who are being highlighted on 2023 Best of Lists,” and feeling a bit lazy (because again… I’m already in vacation-mode), I thought “Why not let the iconic Morgan Freeman write my introduction for me?” Now… onto the lists.

Custom 74