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Serious Games for Customer Success

Enable Education

Ever thought of including online games as a part of your customer education materials? However, as many product and services companies are finding, games are not only a useful tool in training internally, but are also an effective way to reach consumers. Generally speaking, treating customers as learners can build a large amount of trust, and can also maximize their usage of your products, and encourage repeat business. So, why create video games to educate customers?

Courselle Update: Social Network Auth, Smart Import, Expert’s Dashboard and more

Geenio

Login using social networks Simplify the process of logging in or signing up for your Courselle site users by enabling the social login: Learners or admins will be able to link their social network accounts to your Courselle site account and reduce the process of login to just one click.

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GOLD Win for PulseLearning and Western Union at LearnX 2018

PulseLearning

Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Increased number of transactions by product.

Q1 update and Q2 preview

Unicorn Training

eCreator also gives us the ability to support print-to-PDF features and to make the courses downloadable to the Learning Path app, where they can be undertaken offline and auto-resynced when network connectivity is available.

What's new from Unicorn this quarter?

Unicorn Training

Another added advantage to the conversion is that the courses will soon have a print to PDF feature and will also be downloadable onto the Learning Path app, where they can be undertaken offline and auto-resynced when you are back on your network.

What's new from Unicorn this quarter?

Unicorn Training

Another added advantage to the conversion is that the courses will soon have a print to PDF feature and will also be downloadable onto the Learning Path app, where they can be undertaken offline and auto-resynced when you are back on your network.

“Your call is important to us”

Jay Cross

Advance the state of the art in customer interactions by developing innovative strategies, models and standards. Business has moved from a model where value came from physical products to a world where value comes from knowledge, influence and relationships. The Customer Experience.

How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Sometimes they’re digital—an image or PDF file on a computer, a smartphone app, or a short video. Job aids, like this office floorplan reference, can be laminated and placed on a wall, printed out and kept near a desk, or a JPG on the company network.

Double Your eLearning Return on Investment

eLearning Architect

Treat eLearning as a business One of the most useful tips I was given as I began implementing my first eLearning solution into a corporate environment was to ‘treat eLearning as a business and treat your learners like customers’. Increase sales of a particular product?

Social Business by the Numbers

Marcia Conner

Although face-to-face will remain the most prevalent form of customer interaction, CEOs expect a step-change in the use of social media. Over 1/2 expect social channels to be a primary way of engaging customers within five years. customers within the next five years.

Stop Planning, Start Doing

LearnDash

Sharing articles, networking with other bloggers, and (you guessed it) building an email list. Well, the ultimate goal is to get customers to take your course. If that sounds like too much work upfront then instead take the time to create a 5-page PDF report that gives some really actionable tips. Again, don’t obsess on the “what” Figure out what it is and then put time into building it, and make it a really quality product.

FastTrack for iPad - Learn Camtasia Studio 7 on the Go

TechSmith Camtasia

We're hoping to learn the answers to questions like: Is this the kind of thing customers find useful? Add tutorials for other products? If you are commuting, on a trip, or somewhere without a wifi or network connection you won't have access to the content.

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What is an LMS?

LearnUpon

Some organizations go the route of a full installation due to their network limitations. And also extended enterprise training – training partners, resellers, and even their customers. Companies that have a product use an LMS to train their customers on the product.

mLearning Feature Sets: Possibilities Wide & Deep

mLearning Trends

It has certainly been a "month of Sundays" since I last posted to this blog and I offer apologies for not sharing more throughout what has proved to be a very busy and productive summer and fall season. Social Networking.

How Valid are Research Results? And What to Do

Tony Karrer

I know the folks from CornerStone and their product does some really interesting things. Looking at Cornerstone's site: "Cornerstone's customers are not only satisfied with their solutions, but also recognize that Cornerstone can grow with their business, as evidenced by their leading loyalty ranking.” Josh Bersin, Bersin & Associates "For years, Cornerstone has provided an excellent integrated talent management solution for performance, learning, and succession management.

LearnDash Program with 10,000+ Users

LearnDash

BuddyPress is a popular WordPress plugin (free) that allows you to create a social network component to your WordPress site. Micah: Yeah, I love WordPress as well, I started building sites custom and tried some other things and when I made it to WordPress I was just like “Are you kidding?”

Top 100 Tools for Learning in 2015

OpenSesame

Feedly tracks what you''ve read, enables you to star articles to save for later, and easily share your favorites across your social media networks. This product combines the power of Google search with a digital file cabinet.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Device Diversity is the “New Normal” Mobile Apps Become Essential to Enterprise mLearning Pad/Tablet Use Explodes Authoring Tools Will Evolve Private Social Networks Win Over Public Market Consolidations Will Occur Here Come the Experts!

Top 10 Quiz Makers for Teachers and Educators

DigitalChalk eLearning

Export to Word or PDF to print. Best for : networking and sharing. Quite a few options for customization and branding. Various themes to choose from and customize. The full software product must be purchased for $1,398.

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Developing a mobile content strategy for corporate training

Aptara

Yet some are still settling for PDF documents, PowerPoint slides and static files for training and development. Content production can be tedious and complex; distributors need to make sure that it translates across all devices and that it has a strong architecture.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

redeploying training staff as mentors, coaches, and facilitators who work on improving core business processes, strengthening relationships with customers, and cutting costs. In 2019: A workplace learning odyssey Performance support will be built into the workflow and take the form of online tools, networks and coaching. PDF) and his associated blog post Learning + Knowledge = ?

LMS Administrator Hiring – What you need to know to find the right 1

eLearning 24-7

I am not going to say that all the seminars for these events are the best, because let’s be honest, it depends on the speaker, but just for the products, the learning, networking, blah blah, it is worth it. Simply, can they open a PDF, save a document as a PDF.

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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Question 1 - What are the most likely ways / places your organization might or does use Blogs, Wikis, Social Bookmarking, Social Networking or Collaboration Tools?

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Social Learning and LMSs Marketplace

eLearning 24-7

When so many potential customers are seeing the advantages of open source, creating their own learning or VLE portals or seeing the value of various social media types and incorporating them into some type of social learning community, the “do nothing&# spin is well, a time warp into the past. mp3,mpeg),pdf, documents including PowerPoint and Excel; learners can then view/preview and can download them; again the items are uploaded into the system.

Learning = getting the job done

Jay Cross

Amazon.com blends the data they collect about their visitors and social networking to dynamically generate a customized user experience. DevLearn marked a significant shift in the field of corporate learning. Content and planning have become secondary to getting the job done.

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The Building Blocks of a Successful e-Training Program

ICS Learning

Download PDF. For example, your ultimate goal is to increase sales, raise the level of customer service, reduce manufacturing costs due to human error or increase employee moral and their overall wellbeing. You have many important decisions that need to be made ranging from issues related to the use of technology to required facilities to instructional design to software development and media production. Phase 3: Content Production.

Adobe shows off Captivate 4 and the Adobe eLearning Suite

Steve Howard

Following is a rundown of the major new features of Adobe Captivate ‘next’ (4) and the Adobe eLearning Suite as demonstrated at the Adobe Learning Summit by RJ Jacquez, Senior Product Evangelist at Adobe. Alternatively the comments can be stored in a shared network location so that comments from every reviewer can be housed in the same location. This is an extremely exiting feature that is bound to be a significant productivity enhancement for those working in teams.

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LIVE BLOG - Craig Weiss 'eLearning 2020' Seminar

Unicorn Training

Tin Can - most customers don't know what it is. Like to see: Language option diagnotics Non-linear Toolbox of tools depending on output required - no product out there that has toolbox yet. Flash/HTML5 - customers moving away from Flash as want future proofing and HTML5 is providing an interim if not actually the final answer. Still love a PDF download! Holy grail of learning is adaptive learning, 95% of products don't enable that 'exploration' capability.