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How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Sometimes they’re digital—an image or PDF file on a computer, a smartphone app, or a short video. Particularly in customer-facing roles, having employees refer to a job aid might not be the image you want to portray. What about customer satisfaction scores?

Breaking Down Language Barriers with Visual Communication

TechSmith Camtasia

Genevieve began using Snagit when BrightBytes CTO and co-founder Hisham Anwar offered it as a visual communication solution to an issue Genevieve faced: the developers helping BrightBytes to create their platform spoke limited English.

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How to Capture Screen Images in Under a Minute

TechSmith Camtasia

So start using screenshots today, and download a free trial of Snagit now. So now that you know how screenshots can improve communication and productivity, here’s how you can capture screen images — and fast. Snagit works on both Windows and Mac. Capture a multi-page PDF.

Everything You Need to Make a Successful User Manual

TechSmith Camtasia

If you’ve reached this point, we can only assume that you’ve got a great product to showcase! All great products come with a great user manual to help customers find their way around. What is your product? The two biggest types of products here are physical and digital.

3 Myths You Need to Reject to Make More Visual Help Content

TechSmith Camtasia

This means that — as communicators — we can’t rely on text alone to help our users and customers understand how to use our products and services. Give me my PDF. Customer comprehension. This means happier customers and fewer calls for additional support.

Presentation Materials - Request Online

TechSmith Camtasia

If you run a local User Group or professional association, or are conducting a workshop, class or brownbag, and would like to show off Snagit, Camtasia Studio, Camtasia for Mac, Jing, or Morae. You can also find a generic PowerPoint presentation, product logos and more "here":[link].

How to Build the Best User Documentation

TechSmith Camtasia

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A great user manual or guide can mean the difference between a fantastic customer experience and a terrible one. Know your product.

How to Record Your Desktop with Screencasting

TechSmith Camtasia

We make both screen recording and video editing software because we know that being able to capture your computer screen at work increases productivity. 9 Ways Screencasting Can Make you More Productive at Work Today. Make a software or product demo. the value of your product?