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How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity.

How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial. Some folks like to refer to customer training as customer education. Nowadays, the term is customer onboarding.

Agile Microlearning Explained

transformations lead to new solutions, advanced ideas, and increased productivity and profit. scaffolding—the framework of supporting and guiding. OttoLearn allows the trainer to provide custom. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

PlatCore LMS Version 1.5 Released – Kingston Support AND More

PlatCore

We continue to innovate, drive value, and listen to our customers! We listened to our customers! PlatCore delivers more value with Kingston support, languages, and certification management. Language support. Learner Portal Language Support. Product ServiceNow

How to use an LMS for product training

LearnUpon

You may currently run product training in person or through webinars, however, if you want to scale your product training efforts you’ll need to use an LMS. Without an LMS, managing product training can become a real challenge, especially at scale. Product training.

New in Engine: Video support, third-party content integrations, and reporting

Rustici Software

We’re excited about this release, not only because Engine is getting new features and functionality, but because it broadens the focus of our flagship product from being the best implementation of eLearning standards to being the best way to deliver eLearning content to your learners. .

Serious Games for Customer Success

Enable Education

Ever thought of including online games as a part of your customer education materials? However, as many product and services companies are finding, games are not only a useful tool in training internally, but are also an effective way to reach consumers. Generally speaking, treating customers as learners can build a large amount of trust, and can also maximize their usage of your products, and encourage repeat business. So, why create video games to educate customers?

Whom Should You Outsource Healthcare Product Training To?

CommLab India

“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” In this environment, training, sales teams on every new product is a big challenge for Jason.

MagicBoxTM is Exhibiting at ISTE 2019

MagicBox

Attendees : Ang’john Ferreri , AVP, Product Sales, Hemant Gautam , Senior Consultant for Digital Strategy. ISTE conducts industry-leading events to support the rapid pace of growth being witnessed in the EdTech sector.

Message to Current Knoodle Customers

Mindflash

We support PowerPoint, PDF, Word, video, and audio. All available with no IT support required! You’ll get great Customer Suppor t, via Live Chat, email and phone. Limited Time Discount for Knoodle Customers.

LEARNNOVATORS WINS DEVLEARN 2015 HYPERDRIVE CONTEST FOR MOBILE PERFORMANCE SUPPORT SYSTEM

Learnnovators

Learnnovators, a leading provider of innovative learning solutions, has won the DevLearn 2015 Hyperdrive contest, for its Mobile Performance Support System (MPSS) solution. MPSS is a mobile app-based performance support solution that Learnnovators designed and developed for their client MTAB. It is made up of byte-sized video tutorials and PDF-based Quick Reference Guides, and leverages the power of QR codes to provide support to learners in their moment of need.

“How can I support eLearning in my HRMS or HRIS Platform?”

Rustici Software

Hey Andy, We have a HRMS platform that supports payroll, human resources, and other workforce planning tools. We want to expand our application to also support eLearning so that our customers can also train their employees from our platform. Ideally, our customers would be able to import courses (SCORM, xAPI or other training), employees would access their training assignments directly from our HRMS and admins could run reports to track completions.

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Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

We wanted to make it easier for employees to get training materials and easier to understand why we launch the products that we do and how it relates to our customer insights,” she said. “It’s

LEARNNOVATORS PRESENTS SUCCESS STORY AT FOCUSON LEARNING 2016

Learnnovators

Through this session titled ‘ Providing Site-Specific Performance Support Using QR Codes ’, Srividya shared the success story of a solution that Learnnovators implemented for a client. – A 52% drop in the number of support calls to the MTAB Service Center. Chennai (India).

Learnnovators Wins GOLD @ Brandon Hall Excellence Awards

Learnnovators

We are excited to announce that we have won Gold in the 2015 Brandon Hall Excellence Awards in the ‘Best Use of Performance Support’ category. It leverages the power of QR codes to provide support to users in their moment of need. Performance support. Learnnovators wins GOLD!

User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success. Blog Customer Training

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Using Video in Training: Should You or Shouldn’t You?

The Learning Dispatch

Fortunately, high production values seems to have little impact on video watching or learning engagement. High production values might be worth the extra cost. It’s a lot easier to avoid recording audio hiss than it is to clean it up in post-production.

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Knowledge Guru Fall ’14 Release Adds New Game Type, Expanded Reporting and More

Knowledge Guru

Most importantly, we’ve listened to our growing customer base to find out what features and functionality they need to make serious games a success in their organizations. Improved Support Resources. News Product Enhancements Product Updates fall 2014 release news Quest

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Innovative LMS Features: Real or Hype?

Talented Learning

They’re typically available from fully mobile-responsive platform vendors who want to provide incremental capabilities that aren’t supported by mobile web browsers. Every vendor that says AI and ML are built into its system also says that content recommendations are supported at some level.

Training Reinforcement: An Insurance Policy for Your Training

Knowledge Guru

Sales reps fly in for the national sales meeting, learn about this year’s new products… and then return to their territories to keep doing things the same way they were before. Most training reinforcement programs incorporate tools that support both of these needs.

Odessa College Builds Student Success with TechSmith Relay

TechSmith Camtasia

They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. If you enjoyed this customer story and would like a hard copy, feel free to download this polished PDF version to take with you.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3. Voluntary Product Accessibility Template.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Elearning can include: PDF files that are available to be downloaded and read on a device such as a tablet or computer. And some, like Lectora and SoftChalk (PDF, 2.7 PDF documents can be checked using tools such as PAC3. Voluntary Product Accessibility Template.

5 Reasons Your LMS Should Be On ServiceNow

PlatCore

Modern Learning Management Systems support mobile devices and can deliver content 24×7 on any device employees have available. Systems may support learning standards such as SCORM 1.2 or 2004 or support other content types such as PDF or videos.

LMS Review: Litmos

Talented Learning

Its mobile responsive design is built to support employee, extended enterprise and nonprofit learning with a clean user interface and a carefully chosen set of essential options. An advanced Training Ops product for organizations that run training as a business. Product: Litmos LMS.

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Time Estimates for eLearning Development

Experiencing eLearning

Front End Analysis: 9% Instructional Design: 13% Storyboarding: 11% Graphic Production: 12% Video Production: 6% Audio Production: 6% Authoring/Programming: 18% QA Testing: 6% Project Management: 6% SME/Stakeholder Reviews: 6% Pilot Test: 4% Other: 1%.

How to Make Online Courses Engaging

LearnUpon

From PDF docs to video tutorials to webinars, you’ve got lots of options. Specific: A customer will be able to create an account and be able to demonstrate how to use our software’s interface. . Generic: We want our Support team to know how to answer support queries.

How to Deliver on the Promise of BYOD (Bring Your Own Device)

Inkling

ZDNet states that 74% of companies already support or plan to support BYOD , and Gartner predicts 50% of employers will require BYOD by 2017. Users primarily access enterprise content by retrieving documents from their email or intranet such as Word, PPT, or PDF files.

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5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

Most private companies still want to make a good-faith effort to deliver courses and products that are as accessible as possible. The Information Technology Support Center (ITSC) is an organization within NASWA, established as a national resource by the U.S.

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4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Have you ever considered educating your potential customers about your IT software in a virtual lab environment ? LET CUSTOMERS TRY BEFORE THEY BUY. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. In today’s age of advanced technology, businesses will rarely buy a product they have no knowledge about. The customer is not able to interact with the product.

GOLD Win for PulseLearning and Western Union at LearnX 2018

PulseLearning

Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Increased number of transactions by product.

How to Build the Best User Documentation

TechSmith Camtasia

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A great user manual or guide can mean the difference between a fantastic customer experience and a terrible one. Know your product.

Web-Based Authoring Tools for Scalable eLearning Development: The Time Has Come

Web Courseworks

As more organizations and associations embrace rapid eLearning development to keep pace with new products and services, evolving business needs, and industry and government regulations, the need for distributed authoring solutions that enable collaborative, team-based development continues to grow.

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