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How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Serious Games for Customer Success

Enable Education

Ever thought of including online games as a part of your customer education materials? However, as many product and services companies are finding, games are not only a useful tool in training internally, but are also an effective way to reach consumers. Generally speaking, treating customers as learners can build a large amount of trust, and can also maximize their usage of your products, and encourage repeat business. So, why create video games to educate customers?

How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Sometimes they’re digital—an image or PDF file on a computer, a smartphone app, or a short video. Particularly in customer-facing roles, having employees refer to a job aid might not be the image you want to portray. What about customer satisfaction scores?

Product Review: Litmos LMS

eLearning 24-7

Can create custom themes within the system, all the way down to the color of the mouse click “hover&#. Lots of options, because reference materials, no longer have to be PDF, word docs or excel files. Teams. Team Leader. Teams. Assign course(s) to teams.

Product Review: Cornerstone OnDemand

eLearning 24-7

The hype on the product was huge, after all, the company’s revenue has increased significantly over the past two years. Search Connect – their search capability within the product. Product in general. You can customize it with your own look and feel.

The 6 critical soft skills your sales team can learn online

TalentLMS

Technology has put product and service information at consumers’ fingertips. They’re able to Google the lowest price of a service, or the ingredients of a product, watch YouTube videos to learn how to use features, and scan Facebook for reviews from past customers.

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Whom Should You Outsource Healthcare Product Training To?

CommLab India

“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.” Sales teams are spread across the globe. Then, try to outsource your healthcare product training.

Consider Rapid E-learning to Custom Online Training Module in Minimum Time

CommLab India

What is your best option when it comes to developing a custom online training module in minimum time? However, rapid e-learning mostly means the quick production of e-learning courses without the use of complicated programming software or techniques. eLearning Design Custom eLearning

MagicBoxTM is Exhibiting at ISTE 2019

MagicBox

Attendees : Ang’john Ferreri , AVP, Product Sales, Hemant Gautam , Senior Consultant for Digital Strategy. Over 500 leading companies and 1,400 industry reps will showcase the latest Ed-tech products and services in this massive annual expo event.

Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

Ferril Onyett, director of learning and organizational development at Yum, Taco Bell’s parent company, said the past couple of years have been a journey to simplify and enhance team member experience. “We

5 keys for Section 508 Compliance and Web Accessibility

Web Courseworks

Most private companies still want to make a good-faith effort to deliver courses and products that are as accessible as possible. Accessible PDFs: NASWA and DOL provided accessible versions of downloadable PDF with proper tags and readable text (no scanned text or images).

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Streamlining Your E-Learning Production Process for Efficiency—Q&A

E-learning Uncovered

Diane and I had the pleasure of sharing some ways we have streamlined our production process in last week’s “Best of DevLearn” Webinar presented by The eLearning Guild, which you can view here. How to map out your production process at both a macro and micro level.

Web-Based Authoring Tools for Scalable eLearning Development: The Time Has Come

Web Courseworks

As more organizations and associations embrace rapid eLearning development to keep pace with new products and services, evolving business needs, and industry and government regulations, the need for distributed authoring solutions that enable collaborative, team-based development continues to grow.

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User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success. Blog Customer Training

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Using Video in Training: Should You or Shouldn’t You?

The Learning Dispatch

Fortunately, high production values seems to have little impact on video watching or learning engagement. High production values might be worth the extra cost. It’s a lot easier to avoid recording audio hiss than it is to clean it up in post-production.

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Knowledge Guru Fall ’14 Release Adds New Game Type, Expanded Reporting and More

Knowledge Guru

Since the release of Knowledge Guru in 2012, our team has spent thousands of hours researching the science of learning and serious games. The tabs across the top of the screen walk you through each step from getting creation to customization to implementation.

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Odessa College Builds Student Success with TechSmith Relay

TechSmith Camtasia

They needed a tool that was easy to use, cost efficient, and one that provided high-quality customer support. Moving from a traditional teaching system to an online-based curriculum is no easy task, but OC was able to achieve this thanks to their training team called OC Global.

PlatCore LMS Version 1.5 Released – Kingston Support AND More

PlatCore

We continue to innovate, drive value, and listen to our customers! We listened to our customers! We started with Spanish but we will be including many more into the product soon. No other LMS product can match this experience. Product ServiceNow

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

This “Training Manager’s Guide to Accessible Elearning” provides practical steps for ensuring your online training fosters a welcoming experience for all of your learners, whether they are team members, clients, or the public. . And some, like Lectora and SoftChalk (PDF, 2.7

Time Estimates for eLearning Development

Experiencing eLearning

That’s the work for everyone on the team, not just me. Chapman’s numbers are for everyone on the team, not just my role, so many of these estimate should be lower. If I’m creating a custom template and a lot of graphics, this should be 66.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

This “Training Manager’s Guide to Accessible Elearning” provides practical steps for ensuring your online training fosters a welcoming experience for all of your learners, whether they are team members, clients, or the public. . And some, like Lectora and SoftChalk (PDF, 2.7

The talent behind TalentLMS: A chat with our Lead Mobile Developer

TalentLMS

And when it comes to software development you need both of these qualities, and a few more, if you are to produce something your customers love to use. This time, we’re talking to Emmanouil Kounalakis, our Lead Mobile Developer – and a fairly recent addition to our team.

Breaking Down Language Barriers with Visual Communication

TechSmith Camtasia

Working with a team both foreign and domestic. According to Genevieve, Snagit has revolutionized the way her team interacts with their programmers. “We’re She has found that very little is now lost in translation between her team and the developers. “I

LMS Review: Litmos

Talented Learning

Courses can be assigned to users or teams of users, or placed in a catalog with categories and subcategories, or placed in an external catalog for sale, or shared through direct and “deep” links. An advanced Training Ops product for organizations that run training as a business.

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5 Reasons Your LMS Should Be On ServiceNow

PlatCore

or 2004 or support other content types such as PDF or videos. 3) Provide better customer support. Interact with your customers based on their demonstrated knowledge. Your IT team will thank you. Integration Product ServiceNow

How can I start my own e-learning business?

Pinlearn

By starting a platform of your own, you can also team up with like-minded teaching professionals across disciplines. Research your customer’s need and business requirements: You need to evaluate and validate the competition in the market according to your customer’s need. Research the customer’s need, comprehend their pain points and compare the solutions given by your competitors. Branding and positioning of your product. Outline a summary of your product.

4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Have you ever considered educating your potential customers about your IT software in a virtual lab environment ? LET CUSTOMERS TRY BEFORE THEY BUY. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. In today’s age of advanced technology, businesses will rarely buy a product they have no knowledge about. The customer is not able to interact with the product.

How to Make Online Courses Engaging

LearnUpon

From PDF docs to video tutorials to webinars, you’ve got lots of options. Specific: A customer will be able to create an account and be able to demonstrate how to use our software’s interface. . Generic: We want our Support team to know how to answer support queries.

Time Estimates for E-Learning Development

Experiencing eLearning

That’s the work for everyone on the team, not just me. Graphic Production: 12%. Video Production: 6%. Audio Production: 6%. For graphics, my estimate depends on how much custom development I’m doing and how much will be provided by the client.

Best eLearning Resources of 2014

eLearning Brothers

If you happened to meet with us personally at an eLearning Conferences this year, you know that we released tons of great eLearning products in 2014: eLearning Stock. 3 Productivity Tips for Naming Files in Lectora. 6 Great Project Management Tools for Custom eLearning Development.

GOLD Win for PulseLearning and Western Union at LearnX 2018

PulseLearning

Pulse Learning is delighted to announce that our “Introduction to International Payments” program developed for Western Union Business Solutions has won a Gold award in the Best Product & Knowledge Training Project category at LearnX 2018. Increased number of transactions by product.

How to Make Onboarding Training Fun & Exciting for New Employees

Lemonade

Organizations have been stepping up their game when it comes to orientation, giving employees cool swag, team parties, and onboarding buddies — but the training part of the onboarding process is often forgotten. You’ve just spent weeks (maybe months) looking for the perfect new candidate.

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How ePUB Solutions Can Streamline Large Scale Digital Publishing Projects

Hurix Digital

Getting together a team – With digital publishing platforms , publishers no longer have the luxury of producing quality content every month. Customized content for different platforms – Each and every internet platform needs a different treatment.

Close the Sale With Quality Content

Inkling

But no matter how natural the conversation, sales teams will always need reference materials and other sales enablement resources to close the deal. Your salespeople can spend months learning the ins and outs of your products and services, and still be stumped by a well-placed question. Don’t let the sales dialogue end prematurely–arm your sales team with high-quality reference materials, complemented by customized content designed specifically for the lead.

How to Build the Best User Documentation

TechSmith Camtasia

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A great user manual or guide can mean the difference between a fantastic customer experience and a terrible one. Know your product.