Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Then to the help desk.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

LifterLMS

APRIL 18, 2022

Do you have any advice on the whole customer avatar thing or really kind of getting clear on who it is you’re actually trying to reach and maybe there’s some variations in there, but how do you kind of get out of your own way? Build a great list, yahoo, and then promote the hell out of that list without the in between part.

Newsletter 117

Newsletter Social Media Social Networks Write Blog 117

TechSmith Camtasia

JANUARY 6, 2020

Get a free PDF version so you can read it whenever you want. Download PDF. As employees, students, and customers increasingly expect information to be available in video format , businesses are embracing video for its benefits, visual appeal, and effectiveness. No time to read the whole guide? Don’t worry.

Statistics 98

Statistics Research Video Trends 98