IT Training Department Blog

MARCH 19, 2024

Anybody who has ever worked at an office knows even the least techie job requires many technical skills. A corporate IT training provider must provide a tailored learning experience that will bridge the gap between technical jargon and practical application for non-techie employees. How people work is constantly changing.

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Learning Pool

NOVEMBER 15, 2023

For the fifth year, we’ve been chosen as one of eLearning Industry’s ‘Top eLearning Content Providers’ for 2024. Covering business skills , leadership and management , social care and health and more, our CPD-accredited off-the-shelf collections are used by almost 500 customers globally.

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Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

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Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

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Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

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IT Training Department Blog

MARCH 12, 2024

These tips are a good framework for developing employee’s technical skills correctly. That means providing them with meaningful training that is both relevant and effective to help them do their jobs better. Next are the tips that you should focus on to develop employee technology skills training.

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Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

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Association Learning Management System LMS Diversity Training Compliance Training 91

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

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Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

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IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap?

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Origin Learning

OCTOBER 20, 2014

Backing up the repertoire of skills and knowledge of your employees is just as important as creating it. Because we want them to perform better at work. He follows the steps to find what personal promotions a particular loyalty program customer is entitled to. So what do we do about it? An employee encounters a problem.

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Learning Pool

OCTOBER 13, 2023

Last year alone, they supported 110,000 people from the most underserved communities to lead better lives by championing diversity and guiding people into sustained education and employment. Topics include Cyber Security, Life Skills, Digital Leadership and Creativity and Entrepreneurship.

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Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

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Learning Pool

JULY 6, 2023

Committed to helping leaders build and develop key skills to drive individual and collective performance, we’re thrilled to have been chosen as one of eLearning Industry’s ‘Top Content Providers for Upskilling and Reskilling Employees’ 2023.

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MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.

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IT Training Department Blog

DECEMBER 21, 2023

Custom online training for employees is the most efficient way to train employees when this is the case. That’s why companies must provide their employees with the necessary skills and knowledge to effectively use the software they rely on every day. Custom online training for employees is the best solution available.

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IT Training Department Blog

OCTOBER 5, 2023

However, with this transformation comes a lot of pressure on employees to acquire the necessary skills and knowledge to navigate these changes effectively. If we’re going to go down the route of overly generalistic generational stereotypes, take a look at this article about Gen Z and what they feel they lack in job skills.

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Appsembler

JUNE 28, 2023

In today’s competitive business landscape, employee training plays a crucial role in driving success and maintaining a skilled workforce. That’s where employee training software streamlines and enhances training processes, resulting in improved employee performance and overall organizational growth.

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TalentLMS

MAY 11, 2023

Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. Regardless of where your salespeople are standing, they’re likely overwhelmed with their everyday tasks and, therefore, neglect to grow their selling skills.

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Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Refresh your skills-based job descriptions.

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TIER1 Performance

JANUARY 18, 2024

The Philips patient monitoring clinical education team is committed to doing just that—supporting customers through these staffing challenges, as well as preparing them to use the next generation monitoring solutions in the most flexible and efficient methods possible.

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Instancy

JULY 11, 2023

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

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Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

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TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? At Medstar Ambulatory Services, the vision is for the organization to be an oasis where everyone feels safe, appreciated, and taken care of—so that, ultimately, Medstar’s people can provide an exceptional world-class patient experience for others.

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Coreaxis

MARCH 31, 2021

Southborough, MA, March 31, 2021 — CoreAxis Consulting is a well-known learning and development leader in providing custom content. They are pleased to announce that they have been recognized for their work in soft skills training and supporting L&D teams around the world.

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Wahoo Learning

AUGUST 10, 2023

Channel sales play a crucial role in reaching a wider customer base and driving revenue growth. Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach.

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HexaLearn

MARCH 12, 2024

The Rise Of AI And AI Tutors: A Conceptual Change Artificial Intelligence in education, with its ability to analyze massive data and perform real-time variations, is at the frontline of redefining traditional support systems. They run through complex algorithms and offer customized learning experiences. You get what you ask for.

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Hurix Digital

APRIL 3, 2024

Have you ever wondered what sets high-performing teams apart from mediocre ones? Entrepreneurship is surging, and to compete in this highly competitive business landscape, you can’t afford a mediocre performance team. But how can you change your team’s performance from mediocre to high?

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CLO Magazine

NOVEMBER 27, 2023

As employers look to support their employees and uplevel their skills, Fortune 1000 companies are finding training in virtual reality to be effective, efficient and most likely, more enjoyable than traditional e-learning programs. These soft skills also apply to the type of encounters that employees have every day.

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BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. In this blog, we delve into the strategies and benefits of using gamified learning paths to boost customer engagement and enhance the learning experience.

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Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

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Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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CLO Magazine

MAY 20, 2021

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. Consequentially, new hires are activated before they are ready, increasing customer and employee frustration.

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Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

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Paradiso

OCTOBER 30, 2023

This tool allows them to provide ongoing training, tailor content to specific requirements, and stay up to date with safety and regulatory standards. Enhance Training with Live and Recorded Videos: Practical skills are as vital as theoretical knowledge in aviation. It includes course completions, quiz results, content access, and more.

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Association Learning Management System LMS Association LMS Blended Learning 91

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

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