Over the past couple of years, there has been an exponential surge in the integration of artificial intelligence (AI) within the HR sector. This integration signifies a departure from traditional HR approaches, as businesses recognise the immense potential of AI to revolutionise talent management, recruitment, employee engagement, and performance optimisation.
This has cause an exponential surge in investments within the HR industry. In fact, according to research venture capitalists are allocating more than $17 billion towards HR tech innovations. This surge signals significant transformations on the horizon for the Human Resources technology. Numerous companies are presently leveraging emerging HR technologies to establish a sustainable, efficient, and motivated workplace. This means that failing to implement AI into your HR strategy could lead to missed opportunities and competitive disadvantage.
But how can AI be integrated in the world of HR?
Specifically, AI is projected to become essential for the future growth of HR. It is predicted that Generative AI will be more and more incorporated into the human resources systems. This will enable seamless exchange of information directly with point solutions.
Nowadays nearly 80% of HR employees are spending more than four hours a week performing manual data entry. AI would not only increase their efficiency during working hours but also leave more space for the strategical part
Companies that invest in these technologies can anticipate a workforce that is more informed, knowledgeable, and innovative. Companies expect to see results in increased operational efficiency fuelled by data and technology.
Benefits of Integrating AI into your HR Strategy
Here are several advantageous benefits that AI can offer your company in the HR domain:
- Improves Onboarding Efficiency
AI-powered chatbots can provide round-the-clock assistance to new hires, answering questions, providing information, and guiding them through the onboarding process. Thereby enhancing efficiency and reducing administrative tasks.
- Allows Personalised Learning and Development:
AI-driven learning platforms can deliver personalised training content based on employee preferences, skill gaps, and learning styles, leading to more effective talent development.
- Increases Employees Engagement
By utilizing AI chat functionality, teams can gather and discover employees’ priorities and concerns, enabling them to address feedback effectively. While enhancing engagement and increasing retention, AI can also analyse employee data to identify patterns and trends. This allows HR teams to tailor engagement strategies and address potential issues proactively.
- Provides Instant Assistance
Having AI assistance on the employee’s mobiles offer instant connectivity and self-service administrative tools. Using chatbots offer immediate responses to employee inquiries, assist them through HR procedures, and offer tailored suggestions. Through the utilization of natural language processing, chatbots can comprehend and address employee requirements, ensuring a smooth and effective HR experience.
- Boosts Automation
HR professionals devote approximately half of their time addressing repetitive inquiries and providing procedural details. To decrease the workload, chatbots and virtual assistants use natural language processing and predictive analytics to provide candidates and employees with exceptionally personalised guidance and responses.
The future of AI in Human Resources
The future of AI in Human Resources holds immense promise for reshaping the way organisations attract, engage, and develop their talent. By leveraging AI-powered technologies, HR professionals can unlock actionable insights, enhance decision-making, and create personalised experiences that drive employee satisfaction and organisational performance.
In addition, the integration of gamification and AI into the learning process is expected to generate greater employee engagement, motivation, and improved learning outcomes. Especially for those employees who are working remotely and cannot have physical interactions with HR, having a digital learning that can tailor and expand through mobile and desktop applications would be beneficial for their productivity.
Mobie: Your new AI Chatbot Assistant
This is precisely why MobieTrain has incorporated an AI Chatbot Mobie into its platform.
With Mobie, your frontline teams can readily access job-specific information, branded content, and knowledge from their mobile devices. This ensures they have technological support whenever they require information, updates on policies, announcements, or relevant content.
Mobie’s AI Chatbot isn’t just about providing instant answers; it’s also about empowering your teams with continuous learning opportunities. Through personalised training modules and quizzes, Mobie helps frontline staff enhance their product knowledge, customer service skills, and sales techniques.
Instead of resorting to “let me ask HR“, Mobie aims to have all the solutions available to your staff, transforming them into knowledgeable, confident brand ambassadors capable of delivering exceptional customer experiences.
Check out how Mobie can elevate your business and your customer experience here.
