How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.

Maximize Your Learning Platform’s Potential With These Integrations

Docebo

Let’s get something clear – great cloud-based software doesn’t operate in a silo – and your learning platform ( LMS + Social Learning ) is no exception. When choosing the learning platform that is right for your company, you have to understand how the system works with your existing software to maximize its full potential (and avoid logistical headaches). In addition, you have the potential to sell and manage customer training all within your CRM system.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Learning Management Platform for Your Training Need

G-Cube

Organizations, including enterprises, startups, and academic institutions are looking for robust learning management platform to facilitate training experience. Best LMS platforms used worldwide are intuitive, easy to navigate, and customizable as per the bespoke requirements of all. Rising Scope of LMS Platform: The Need is Evident. An easy-to-use and customizable learning management platform caters to the training needs of all.

A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Blog Customer Service Training

Choosing the Right Technology for External Training

According to Talented Learning, more than 700 LMS vendors compete in today’s learning platforms marketplace. But of course, not all platforms are created equal. In this eBook, Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program.

Talent Development Platforms – R Here

eLearning 24-7

Talent Development Platforms are made up of three core components, and if thus if someone says we are a talent development platform and lacks any of the three, then no, you are not. The number of talent development platforms as of today is quite small.

How a Learning Experience Platform Improves Retail Staff Productivity

TOPYX LMS

Retail companies rely on the performance of their staff to generate sales and attract and retain customers. The same is true for customer service training - without it, retail workers are unprepared to resolve customer conflicts and to keep customers happy. Retail Training Learning Experience Platform LXPEmployee productivity is important across all industries, especially retail.

Adopt Kindergarten E-learning platform for your Kids

Dynamic Pixel

If we talk about kindergarten E-learning platform , it encompasses the use of digital platforms to impart education to the children upto 5 years old. Ditch the traditional method of learning and adopt this e-learning platform for the overall development of the kids.

Questions to Ask Vendors Before Choosing an LMS Platform

TOPYX LMS

1 Inability to scale, sub-par customer service, poor collaborative learning tools, high cost of maintenance, inadequate analytics -- these are just a few reasons why companies are dissatisfied with LMS platforms.

vendor 130

Top Use Cases of Modern Elearning Platform for Retail Workforce Training

G-Cube

To train retail workforce has always been a challenge, but the need is gradually rising with evolving customer needs and the advent of online retail stores. Therefore, retail companies deploy robust eLearning platform to deliver highly engaging, personalized and performance-driven solutions. Consequently, the new-age online learning platforms boost workforce engagement, knowledge retention, business ROIs, organizational performance, and more.

Agile Microlearning Explained

the interoperability of modules across learning platforms, but at. platforms are designed around a one-and-done usage pattern, which can decrease learner engagement. OttoLearn allows the trainer to provide custom. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

Best Online Learning Platforms for Employees 

Kitaboo

Listed here are 8 major online learning platforms that can easily strengthen your entire training setup while bringing about a credible transformation in your employees’ learning and development graph - 1. Monitor progress and development via a custom analytics page.

Top eReader Platforms for Digital Publishers

Kitaboo

Digital publishing platforms have truly expanded both the reach and accessibility of published content with eBooks having found widespread acceptance among publishers and readers. . In this blog, we are going to discuss some of the top ereader platforms that are best for digital publishing.

Top 10 LMS platforms

Ed App

LMS platforms seem to be an answer. With the rise of LMS platforms (LMS standing for Learning Management System) processes such as onboarding, continuous training, project management and international collaboration became easier, faster and more efficient than ever before.

Learning Experience Platform – WRONG

eLearning 24-7

I totally dislike the term, “learning experience platform” It really makes no sense, because anything and everything we do, can turn into a learning experience. Secondly, it does a major disservice to any platform that is called by that name. Now I ask you, would you want your platform to be defined as a learning experience? I’ve spent quite a bit of time this past year, exploring these platforms to get a real sense of what they are and are not.

4 Types of Customer Service Training Methods

Infopro Learning

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. Every employee that interacts with customers helps to shape these impressions. This is why customer service training is important. This helps employees learn how to best provide customer support.

Webinar: Exploring the Learning Platforms Landscape

TOPYX LMS

Ten years ago, there was a single learning platform that dominated the enterprise making it easy for organizations to research and purchase a system for their business. Large associations, businesses, and nonprofits all leveraged a learning management system (LMS) to train employees, members, constituents, customers, and contractors.

Customer Education Through Learn-WiseGo

Learn-Wise

Educate customers directly through Learn-WiseGo with Self-Registration User Signup. Why educate Customers and not just Employees? Educated Customers drive sales and builds your brand. Customer education can be done through External Self-registration User Signup.

What is Customer Training? (And how an LMS can help)

Docebo

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. Let’s take a deep-dive into the importance of a customer training program and how you can make it work for your business. What is a Customer Training Program? Why is Customer Training important? Benefits of Customer Training.

Custom 122

Connecting with Customers during Coronavirus

Litmos

Apple isn’t the only company that’s changed its customer training. The pandemic has changed the way we connect with each other, and that extends to your customers as well. Why train your customers? They’re also 92% more likely to return as paying customers.

Build An Air-tight Business Case For A Learning Platform

Docebo

As a learning and development (L&D) professional, the benefits of a Learning Platform or a Learning Management System (LMS) are obvious to you. A learning platform is, of course, a big investment for enterprises, so before making anything happen, you’re going to have to please your case to executives – and prove to them a next-generation learning platform is worth the coin that will be needed to be shelled out. The Difference Between an LMS and a Learning Platform.

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. But with the challenges and multiple opportunities that the eLearning world presents nowadays, to talk about customization is a major step than simple look changes. In Paradiso Solutions, we recognize the necessity to have proper branding within your LMS, that’s why we have worked to make you a custom LMS according to your preferences.

5 MOOC Building Platforms

LearnDash

This platform contains software and instructions for presenting your materials. One benefit compared to the others is the amount of customization you can give in regards to the look and feel of your site given the large variety of WordPress templates available. Now that MOOCs are hitting the scene, everyone wants to jump on board! Granted, some want to get into the game in the hopes of making a quick dollar (somehow?),

Best ePublishing Platforms for Large Publishers

Kitaboo

But when it comes to ePublishing platforms , publishers have a wide range of options available to them. To be able to make an informed choice, the most important thing that you need to consider is how well the platform fits your specific needs and budget.

10 Educational Platforms

Ed App

But what exactly is the definition of an educational platform? To put it simply, educational platforms are digital educational tools designed to deliver a similar experience as a traditional class but with a tech-savvy twist.

How to Choose The Best Online Employee Training Platform

Kitaboo

A robust online employee training platform is the most effective way to deliver training content to employees in multiple formats. However, not all enterprise learning platforms meet the same requirements or offer specialized content as per individual needs. Customized Content.

Curricula Debuts A Simple LMS And Story-Based eLearning Platform

Dan Keckan

Customers can create their own custom story-based training content within Curricula’s eLearning platform to make employee training fun. This post was first published on eLearning Industry

Comparing chatbot platforms: Mobile Coach Platform vs. Lex

Mobile Coach

An energy services company located in Texas compared chatbot platforms as they were looking to employ a chatbot to reduce operational costs for its contact center. With rapid growth, customers were growing increasingly impatient with the long wait time.

State of the learning platform market: COVID-19’s impact

OpenSesame

In October 2020, OpenSesame conducted a state of the learning platform market survey completed by 29 LMS and LXP providers to collect observations and trends in the industry alongside COVID’s presence. Learning platform providers growing despite COVID-19.

Supercharging Employee Training With A Personalized Learning Platform: 3 Things To Consider

Dan Keckan

Personalization takes your learning platform to the next level - it’s very clear that when it comes to learning, one size does not fit all. Personalized Learning Custom eLearning Custom eLearning Development eLearning eBooks Microlearning Self-Paced Learning

Custom Completion Certificates

BlueVolt

In this video tutorial we'll show you how easy it is to create a custom completion certificate for any course or training track in the BlueVolt platform. Tailor Recognition to Your Business Needs.

How to Use Customer Training to Inspire Your Clients

Spark Your Interest

Where does your customer training journey begin ? After a customer has purchased your product? And what customer resources do you include in your program? And produce a few high-quality customer training resources to inspire your user? These and many other questions are answered as we compare training programs from 5 of the best customer training companies. What is Customer Training? Why is Customer Training Important? . Miro Customer Training .

Custom 159

8 Best eBook Hosting Platforms for Digital Publishing

Kitaboo

While few have the marketing savvy required for self-publishing, choosing the right eBook hosting platform can significantly expedite the process. . However, one cannot underestimate the reach of digital platforms in today’s times. Why Opt for An eBook Hosting Platform?

How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? ” Why Value Creators Put Customers First. As Favaro frames it, value creation is more than calculating the optimal price customers will pay for a good or service you offer. Therefore, it’s essential to understand what your customers value most. Factors that Influence Customer Value.

Learning & Development: How To Do It Right (2020 Update)

Docebo

They fear a loss of revenue and business to competitors, eroding customer satisfaction, and delaying product development. Customer Satisfaction. One of the best indicators of success in talent development is your customer satisfaction scores. When employees retain knowledge from your training and development strategies, it’s directly reflected in a customer’s experience with your brand. You do not want your customers having 50 different experiences with your brand.

Boosting Sales Performance with Modern Learning Platforms

Docebo

While meeting revenue targets sits on the shoulders of all of those within the organization, a business’s sales staff are those on the front lines, leveraging the insights of other departments to secure new customers and keep existing ones happy. A modern learning platform can bring these learning strategies to life, empowering your sales teams to achieve (and exceed) their business goals. The post Boosting Sales Performance with Modern Learning Platforms appeared first on Docebo.

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Are you thinking about starting a customer education program? Perhaps you want to support broader customer success or marketing strategies. These are all valid reasons to offer standardized customer education.