INDUSTRY INSIGHTS YOUR PEERS ARE READING
Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source? MORE
LinkedIn Learning to me is a digital learning platform. However, the platform itself is a mix between easy and challenging, between smiles and irking, between me thinking, “cool” to me thinking, “what?” LinkedIn Learning is a digital learning platform. MORE
Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction. MORE
Let’s get something clear – great cloud-based software doesn’t operate in a silo – and your learning platform ( LMS + Social Learning ) is no exception. In addition, you have the potential to sell and manage customer training all within your CRM system. MORE
We’re happy to announce some changes occurring to the Nvolve Platform for Operational Excellence going live Monday, December 16th. This version of the platform combines our two previous products of Nvolve Learn and Nvolve Engage. Product Announcements MORE
Once a company decides to outsource their content needs, the question remains: “How do I find the right content catalog that not only satisfies the needs of my learning program and engages my learners, but also integrates seamlessly into my learning platform?”. MORE
We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?). MORE
An online education platform is meant for delivery of educational content to students. The platform, unlike a textbook is an interactive medium where students can engage with the content. And therefore, these platforms are in high demand in schools and universities across the globe. MORE
L&D teams and corporate trainers may design effective training programs, but without the right delivery platform, the training still remains ineffective. Almost every organization uses some form of LMS or mobile-based corporate training platform to train their employees. And though some organizations follow the blended learning approach, but that too, requires an online platform to deliver the lessons. The platform is easy to use and to administrate. MORE
In recent years, organisation s have placed a heavy focus on the customer experience (CX), and the desire to improve this will continue to grow as we move into 2020. Customer Service Product Knowledge MORE
Perhaps the most exciting aspect of Mobile Pages is that you can easily set it all up yourself, providing learners the same experience across all desktop and mobile learning environments, using “drag and drop” widgets to build pages and with customized menus for each learner audience. Produc MORE
Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates? MORE
As a learning and development (L&D) professional, the benefits of a Learning Platform or a Learning Management System (LMS) are obvious to you. This means it takes time to build a learning platform business case for the enterprise. Get Started with The Learning Platform Toolkit. MORE
While meeting revenue targets sits on the shoulders of all of those within the organization, a business’s sales staff are those on the front lines, leveraging the insights of other departments to secure new customers and keep existing ones happy. MORE
In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1. MORE
Training enables users to make better use of your software, but did you know it can also help improve your product? With a large network of thousands of employees, partners, and customers scattered across the globe, scaling their training was proving to be difficult. MORE
Keep an eye out for Docebo’s upcoming whitepaper that will outline the strategies you need to boost sales performance with your learning platform. Your Learning Platform is The Tool to Boost Sales Enablement. Up-to-date product knowledge training when they need it most. MORE
And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off. MORE
And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch? MORE
Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable. MORE
Why You Need to Use Learning Paths in Your Learning Platform. In addition, as your learners continue their journey, you can assign mandatory training, such as compliance training or information on product updates , to relevant teams. MORE
The new kids of the block (please no jokes here) are Video Learning Platforms. While a video learning platform might have multiple products at the end of the day it is built upon two key components (which they all have in some form). – this is the backbone of the platform. MORE
Publishers who have been a witness to the digital transformation would probably agree that digitization with tools like ebook publishing platforms has been one of the best things to have happened to the publishing industry. There is no dearth of eBook publishing platforms today. MORE
Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. Product Education. How to Bootstrap Product Education. MORE
CourseStage LMS offers adaptive quizzes and customized exam feedback so that learners know where they’re excelling and understand how they can improve in other areas of the course. You won’t have to purchase additional custom features. Content production and distribution. MORE
This platform contains software and instructions for presenting your materials. Additionally, there are instructions for using other Google products (surprise, surprise) to create a community and to evaluate effectiveness. One benefit compared to the others is the amount of customization you can give in regards to the look and feel of your site given the large variety of WordPress templates available. Now that MOOCs are hitting the scene, everyone wants to jump on board! MORE
Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution? MORE
This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. This means marketers must focus on understanding how people interact with their brand, their products and their organization, across all touch points. MORE
Even in this era of rapid digitization, it is the customer experience that defines success for a business. The Microsoft 2017 Global Customer Service Report revealed that 54% of customers say that they have higher expectations regarding customer services today than they did a year ago. MORE
Writing a product review on a product that I use, well, I am about to use. The system right now, is a cross between a VLP – Video Learning Platform and an LXP – Learning Experience Platform, and that is where I have to ask myself where does it best play and fit. MORE
At the end of 2018, the Atlanta School was set to renew its contract with its eLearning platform provider. While not actively looking for a new platform, they were still aware of experiencing some pain points with their LMS. Migration of important data into new Platform. MORE
And in order to make them accessible and interactive you require a publishing platform. There is no dearth of eBook publishing platforms today. Before we list out the things you need to look out for in a digital publishing platform, let us have a quick look at some of its benefits. Here are some must-have features of an eBook publishing platform. The platform you choose must be easy to work with. White-labelled Platform. MORE
The value of your training programs lies in providing your customers with clear information on how to use the products or acquire the information, then use it to meet the needs of your company. The mobile learning tools are a must-have for every LMS platform. MORE
If after a few years, nobody can recall your name, or remember your name or even associate your name with the type of product you are, then you need to change your name. There are quite a number of learning system vendors who say on their web site or in their marketing literature, “learning experiences”, when they are not an LXP, rather they are a learning platform or an LMS. And that the new brand should be Digital Learning Platforms. Skills platform. MORE
To train retail workforce has always been a challenge, but the need is gradually rising with evolving customer needs and the advent of online retail stores. Therefore, retail companies deploy robust eLearning platform to deliver highly engaging, personalized and performance-driven solutions. MORE
The effective delivery of short chunks of custom content drives overall levels of learner engagement and knowledge retention. The short bursts of custom e-learning content may include short infographics, mini-games, podcasts, video nuggets, animations, and more. MORE
If you follow my LMS trends updates , you know that customer training is where the action is. Here’s why: When you buy a product or service, the faster you learn how it helps you achieve your goals, the more successful your customer experience will be. MORE
Docebo
NOVEMBER 28, 2019
Let’s get something clear – great cloud-based software doesn’t operate in a silo – and your learning platform ( LMS + Social Learning ) is no exception. In addition, you have the potential to sell and manage customer training all within your CRM system.
Origin Learning
MAY 11, 2016
And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.
G-Cube
SEPTEMBER 18, 2019
To train retail workforce has always been a challenge, but the need is gradually rising with evolving customer needs and the advent of online retail stores. Therefore, retail companies deploy robust eLearning platform to deliver highly engaging, personalized and performance-driven solutions.
Docebo
NOVEMBER 20, 2019
Perhaps the most exciting aspect of Mobile Pages is that you can easily set it all up yourself, providing learners the same experience across all desktop and mobile learning environments, using “drag and drop” widgets to build pages and with customized menus for each learner audience. Produc
Advertisement
transformations lead to new solutions, advanced ideas, and increased productivity and profit. the interoperability of modules across learning platforms, but at. platforms are designed around a one-and-done usage pattern, which can decrease learner engagement.
Talented Learning
SEPTEMBER 25, 2019
Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. Product Education. How to Bootstrap Product Education.
|
Talented Learning
JANUARY 22, 2019
Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates?
Docebo
MARCH 21, 2019
As a learning and development (L&D) professional, the benefits of a Learning Platform or a Learning Management System (LMS) are obvious to you. This means it takes time to build a learning platform business case for the enterprise. Get Started with The Learning Platform Toolkit.
eLearning 24-7
AUGUST 6, 2019
Writing a product review on a product that I use, well, I am about to use. The system right now, is a cross between a VLP – Video Learning Platform and an LXP – Learning Experience Platform, and that is where I have to ask myself where does it best play and fit.
G-Cube
SEPTEMBER 25, 2019
The effective delivery of short chunks of custom content drives overall levels of learner engagement and knowledge retention. The short bursts of custom e-learning content may include short infographics, mini-games, podcasts, video nuggets, animations, and more.
Talented Learning
JUNE 29, 2019
This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. This means marketers must focus on understanding how people interact with their brand, their products and their organization, across all touch points.
|
Talented Learning
JUNE 26, 2018
Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source?
Talented Learning
SEPTEMBER 25, 2018
Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.
Paradiso
MAY 10, 2019
Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?
Learnkit
APRIL 13, 2016
In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.
Kea
NOVEMBER 25, 2019
Even in this era of rapid digitization, it is the customer experience that defines success for a business. The Microsoft 2017 Global Customer Service Report revealed that 54% of customers say that they have higher expectations regarding customer services today than they did a year ago.
TalentLMS
MARCH 28, 2018
Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction.
Kitaboo
NOVEMBER 28, 2019
Publishers who have been a witness to the digital transformation would probably agree that digitization with tools like ebook publishing platforms has been one of the best things to have happened to the publishing industry. There is no dearth of eBook publishing platforms today.
Docebo
JULY 18, 2018
While meeting revenue targets sits on the shoulders of all of those within the organization, a business’s sales staff are those on the front lines, leveraging the insights of other departments to secure new customers and keep existing ones happy.
eLearning 24-7
AUGUST 29, 2019
LinkedIn Learning to me is a digital learning platform. However, the platform itself is a mix between easy and challenging, between smiles and irking, between me thinking, “cool” to me thinking, “what?” LinkedIn Learning is a digital learning platform.
Web Courseworks
JULY 2, 2019
CourseStage LMS offers adaptive quizzes and customized exam feedback so that learners know where they’re excelling and understand how they can improve in other areas of the course. You won’t have to purchase additional custom features. Content production and distribution.
Bottom-Line Performance
OCTOBER 25, 2016
And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?
Talented Learning
FEBRUARY 12, 2018
We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?).
Paradiso
DECEMBER 21, 2018
The value of your training programs lies in providing your customers with clear information on how to use the products or acquire the information, then use it to meet the needs of your company. The mobile learning tools are a must-have for every LMS platform.
Docebo
SEPTEMBER 26, 2019
Once a company decides to outsource their content needs, the question remains: “How do I find the right content catalog that not only satisfies the needs of my learning program and engages my learners, but also integrates seamlessly into my learning platform?”.
Kitaboo
NOVEMBER 13, 2019
An online education platform is meant for delivery of educational content to students. The platform, unlike a textbook is an interactive medium where students can engage with the content. And therefore, these platforms are in high demand in schools and universities across the globe.
Docebo
JULY 20, 2018
Keep an eye out for Docebo’s upcoming whitepaper that will outline the strategies you need to boost sales performance with your learning platform. Your Learning Platform is The Tool to Boost Sales Enablement. Up-to-date product knowledge training when they need it most.
LearnDash
MAY 27, 2013
This platform contains software and instructions for presenting your materials. Additionally, there are instructions for using other Google products (surprise, surprise) to create a community and to evaluate effectiveness. One benefit compared to the others is the amount of customization you can give in regards to the look and feel of your site given the large variety of WordPress templates available. Now that MOOCs are hitting the scene, everyone wants to jump on board!
Kitaboo
APRIL 4, 2019
L&D teams and corporate trainers may design effective training programs, but without the right delivery platform, the training still remains ineffective. Almost every organization uses some form of LMS or mobile-based corporate training platform to train their employees. And though some organizations follow the blended learning approach, but that too, requires an online platform to deliver the lessons. The platform is easy to use and to administrate.
Talented Learning
SEPTEMBER 5, 2018
If you follow my LMS trends updates , you know that customer training is where the action is. Here’s why: When you buy a product or service, the faster you learn how it helps you achieve your goals, the more successful your customer experience will be.
Kitaboo
NOVEMBER 28, 2019
And in order to make them accessible and interactive you require a publishing platform. There is no dearth of eBook publishing platforms today. Before we list out the things you need to look out for in a digital publishing platform, let us have a quick look at some of its benefits. Here are some must-have features of an eBook publishing platform. The platform you choose must be easy to work with. White-labelled Platform.
Docebo
DECEMBER 13, 2019
Why You Need to Use Learning Paths in Your Learning Platform. In addition, as your learners continue their journey, you can assign mandatory training, such as compliance training or information on product updates , to relevant teams.
Wranx
NOVEMBER 20, 2019
In recent years, organisation s have placed a heavy focus on the customer experience (CX), and the desire to improve this will continue to grow as we move into 2020. Customer Service Product Knowledge
Appsembler
OCTOBER 18, 2018
Training enables users to make better use of your software, but did you know it can also help improve your product? With a large network of thousands of employees, partners, and customers scattered across the globe, scaling their training was proving to be difficult.
Academy of Mine
SEPTEMBER 24, 2019
At the end of 2018, the Atlanta School was set to renew its contract with its eLearning platform provider. While not actively looking for a new platform, they were still aware of experiencing some pain points with their LMS. Migration of important data into new Platform.
eLearning 24-7
MARCH 7, 2013
The new kids of the block (please no jokes here) are Video Learning Platforms. While a video learning platform might have multiple products at the end of the day it is built upon two key components (which they all have in some form). – this is the backbone of the platform.
eLearning 24-7
AUGUST 19, 2019
If after a few years, nobody can recall your name, or remember your name or even associate your name with the type of product you are, then you need to change your name. There are quite a number of learning system vendors who say on their web site or in their marketing literature, “learning experiences”, when they are not an LXP, rather they are a learning platform or an LMS. And that the new brand should be Digital Learning Platforms. Skills platform.
105 
Let's personalize your content