Custom Productivity Reputation Management Workshop 
Tony Karrer
APRIL 15, 2009
The recent MIT Study that showed that more highly networked individuals were more productive (see Workplace Productivity ). A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Rachel Happe suggested some measurements of ROI.
Jay Cross
FEBRUARY 19, 2013
From Learning Management to Personal Knowledge Management. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs , and through videos and screencasts, etc. “If Oh, and those 200 paying customers? Note: Nine years ago I was warning how production jobs were leaving Canada and getting outsourced.
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