Remove Custom Remove Productivity Remove Reputation Remove Skills
article thumbnail

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305
article thumbnail

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 211
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193
article thumbnail

Small Business, Big Benefits: Transforming your Workforce with eLearning

EduPivot Knowledge Center

Such agencies, for example EduPivot, can assist in setting up a learning management system (LMS), providing ready-made coursework, and design custom eLearning courses for a fraction of the traditional cost. Luckily, there are vendors specializing in the production of employee development eLearning.

article thumbnail

Managed Learning Services: A Key Approach to Minimize Transition Risks

Infopro Learning

To effectively manage these risks, managed learning services should cover four critical areas: agility, positioning L&D as a driver of change, futureproofing, and transforming workforce skills. Loss of Key Talent: During a transition, some employees may require additional skills and expertise to fit into the new culture.

Services 419
article thumbnail

Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

article thumbnail

How Customer Service Training Can Lead to Increased Customer Satisfaction?

Hurix Digital

Whether your business is a progressive small-scale start-up or a fully-fledged developed enterprise, all businesses’ basic foundation is laid down on customer satisfaction. Although delivering well-defined & top-notch quality products and services is a basic establishment for business. Overview Of Customer Service Training .