3 Ways to Customize Your Sales Onboarding Program to Reduce Time to Productivity

TOPYX LMS

Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way.

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. Here are 3 ways, custom elearning can improve your retail sales training: 1.

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Sales Analytics

Your Training Edge

But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture.

Moving Away from Traditional Learning: Custom Features Supported by Modern LMS to Deliver Effective Sales Training

G-Cube

Traditionally, organizations used to prefer instructor-led training (ILT) approach to train their sales employees. Training & development of sales professionals is essential to cater to their pertinent learning needs, without affecting their peak sales hours.

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Sales Training: Product Knowledge, Soft Skills, or Both?

Litmos

A couple of years ago, I conducted a series of interviews with sales leaders as part of an in-depth exploration of success in sales. Without fail, all the sales leaders brought up people skills. What is product knowledge? Product knowledge is pretty self-explanatory.

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The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers.

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Product Sales Training in the Sales Enablement World

CommLab India

Sales Enablement’ – has this hot topic caught your attention too? Wondering if it is an extended form of sales training? What is the place of product sales training in sales enablement? Product Training Prior to SE.

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Sales Pipeline: Fact or Fiction

Your Training Edge

As salespeople know, the pipeline is a vital part of the sales process. But what is the usual definition of a sales pipeline? It may be a list of prospects at various points in the sales cycle, from leads to those ready to close. Which possible sales are moving forward?

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Improving Sales with Online Product Training

KnowledgeAnywhere

When a sales team knows their product offerings inside and out, potential customers can tell. The better your sales team knows your products, the more effectively they can recommend the items and services that will work best for your customers.

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. Sales Training Video Blog

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Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates?

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Microlearning – Bite-sized Custom Content Delivery to Transform Learning Experience

G-Cube

The effective delivery of short chunks of custom content drives overall levels of learner engagement and knowledge retention. The short bursts of custom e-learning content may include short infographics, mini-games, podcasts, video nuggets, animations, and more.

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5 Steps to Successful Product Training Onboarding for Sales Reps

KnowledgeAnywhere

According to a 2018 study, produced by the Sales Management Association, 62% of businesses consider their onboarding process to be ineffective. Here are the 5 steps to successful product training onboarding for your sales reps.

Top 10 Sales Enablement Tools to Empower your Sales Force

Kitaboo

What is a Sales Enablement Tool? A sales enablement tool/ platform provides your sales force with all the resources they need to engage with prospective buyers and increase the chances of a sale. Here are some of the best sales enablement tools: 1.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. Product Education. How to Bootstrap Product Education.

3 Digital Product Training Strategies to Improve Sales

KnowledgeAnywhere

The modern consumer can find most or all of the information they need to buy a product online. When someone engages a salesperson, it is not usually to discuss high-level product information. This shift in focus for sales teams means that training is more important than ever.

Designing a Product Launch Curriculum

Bottom-Line Performance

This is an excerpt from Nancy Harkness’ new white paper, Learning Solutions and Your Product Launch: The Secret to Success. Here is a section on designing product launch curriculums: Designing the curriculum. Product Launch Training White Paper curriculum design product launch

Sales Onboarding Certifications for Better Customer Conversations

Allego

In the same way, you don’t want to wait until after sales onboarding when a new batch of reps are already out in the field putting up low win rates and discounting heavily before you assess their ability to handle key components of customer conversations. Handling sales objections.

4 Steps to Sales Enablement Success Using Games

Bottom-Line Performance

Sales training professionals play a critical role in their organizations. Whether an organization has highly educated reps selling complex products or sales representatives helping customers in a high turnover retail environment, sales enablement is the key to a healthy sales pipeline.

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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

How to Increase Conversions and Maximize Course Sales

LearnDash

Maximizing customer conversion rates for your LearnDash courses has never been so easy! The video above goes into the details for this process, but at a high-level it is as follows: Create your WooCommerce product. Link your LearnDash courses to the product (see instructions here).

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source?

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Augmented Reality: The Trending Buzz for the Sales Organizations to Boost Employee Efficiency, Customer Satisfaction & Overall Business Outcomes

G-Cube

Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. G-Cube worked in collaboration with a leading selling company where product training was considered as one of the crucial aspects for the success of organization. The company carved its presence in selling a diverse range of healthcare products and dietary supplements across the globe. Different Challenges & Solutions for Sales Employees Training.

Eight Tips to Make Your Online Product Sales Training Effective

CommLab India

Good product training provides comprehensive knowledge of a company’s products to help sales teams sell more and increase revenues. It will help your sales force match the benefits of a product and its features with customers’ problems, to close sales deals.

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Three Questions to Ask Before Becoming a Sales Manager

Your Training Edge

To be a sales manager, a successful one, you must have certain skills and an action plan. But if not to sink deeply into every detail of this profession, everyone who wishes to work in the sales management must answer three questions which help to realize if he really wants that position.

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Your Product Launch Training Questions Answered

Bottom-Line Performance

A few weeks ago, several hundred people joined Leanne Batchelder and myself for a webinar on product launch training. Hosted through Training Magazine Network, the session is called Learning Solutions and Your Product Launch: How a Curriculum Drives Success.

9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

5 Ways Serious Games Can “Level Up” Your Sales Reps

Knowledge Guru

Sales people live in the moment. Salespeople probably have the most single-minded focus of any role in your organization: activities that are directly linked to making a sale are top priority and everything else is just details. Serious Games and Sales Reps: A Perfect Fit.

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Steal this Sales Copy Formula to Sell More Courses!

LearnDash

Your course is complete, your website is up, and now there’s only one thing left to do—reel in customers for your amazing course. If you have accurately identified your target market , writing effective sales copy will be much easier for you.

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How to exceed customer expectations and improve satisfaction in retail

Wranx

The customer experience is a customer’s perception of how a company treats them. It is imperative for retail stores to offer a high-quality consumer experience – loyal customers are what sustains a business by increasing sales and creating a positive brand reputation.

7 Kinds of Promotions to Boost Your Course Sales

LearnDash

When interest in your online course is lagging, use these course promotion strategies to help boost sales. Even if your online course is top of the class, it is likely that you will need to use a promotion to boost sales from time to time. Flash Sale. Seasonal Sale.

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Boosting Sales Performance with Modern Learning Platforms

Docebo

Effective sales enablement means getting the right information into the hands of the right people, at the right time. It is therefore imperative that your sales staff has is trained effectively to ensure they’re communicating your product effectively to prospects in the field.

How To Integrate Automation Into Your Sales Process

Your Training Edge

This can be quite tough to achieve especially if sales representatives spend most of their days doing routine tasks that can easily be automated to save time and energy. For this post, we show you four ways you can integrate automation into your sales processes to save on both time and money.

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Excellence in Customer Training: A Roche Case Study

Bottom-Line Performance

In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. Teaching someone how to use your product effectively is at near parity with the quality of the product itself!

Is Your Sales Enablement Sustainable?

Knowledge Guru

Most sales training professionals will tell you they are working within a “new normal” these days. The products they must train reps how to sell grow increasingly complicated. It also demands a lot from the trainers who must prepare sales reps to sell.

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Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?