Litmos

DECEMBER 2, 2019

from teams who don’t see themselves as dealing with customers. So customer experience issues don’t really apply to me and my work.”. First, what is this customer experience thing? Customer experience is often defined as the summary of interactions your customer has with your brand. I beg to differ.

Custom 72

Custom Teams Training Train 72

Elucidat

OCTOBER 16, 2020

While most platforms share a common purpose and many benefits, LMS system features can vary from product to product. Here’s a quick summary: Step 1: Identify your audience: Think about your learners and the type of training you need to deliver. Do you need onboarding, compliance or customer training? Knowledge Anywhere.

Compliance Training 98

Compliance Training LMS Authoring Tools Software 98

Talented Learning

OCTOBER 15, 2019

EPISODE 28 – TOPIC SUMMARY AND GUEST: Today I have the pleasure of talking with someone who is both an experienced learning practitioner and an instructional technology innovator. Our guest is Mike Martin , Chief Learning Officer at SAP Litmos , a leading training platform for customer-focused companies.

SAP 47

SAP CLO Podcasts Podcaster 47

Talented Learning

JANUARY 15, 2019

EPISODE 17 – TOPIC SUMMARY AND GUEST: This is the first time we’ve welcomed a repeat guest to The Talented Learning Show. He has designed, built and operationalized multiple learning software products, and is currently working on a next-generation learning analytics platform. What kind of people regularly use your product?

Analytics 41

Analytics Podcasts Podcaster Podcasting 41

Talented Learning

OCTOBER 2, 2019

EPISODE 27 – TOPIC SUMMARY AND GUEST: Microlearning. Think of technology sales reps who need to remember product features or key elements of the sales model, itself. Recently, when completing several financing applications, you forgot to ask customers for their credit history. Inside the Customer Learning Lifecycle.

microlearning 80

microlearning Podcasts Podcaster Podcasting 80