Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

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Sales Productivity Product Support 193

Infopro Learning

MAY 30, 2023

That’s where Managed Learning Services (MLS) comes in. The TMR market research study suggests that the Managed Learning Services (MLS) market will experience a Compound Annual Growth Rate (CAGR) of 5.4% between 2022 and 2031 and is predicted to reach a value of US$ 624.1 Bn by 2031.

ROI 221

ROI eLearning Strategy Services Strategy 221

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

Customer Service 75

Customer Service Services Solution Custom 75

Infopro Learning

JUNE 6, 2019

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. Micro Learning.

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Productivity Product Knowledge Simulations 280

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. As a result, financial sales teams face the following challenges: • Cross-selling a variety of products. Social Learning.

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Sales Diversity Training Program Case Study 419

Hurix Digital

SEPTEMBER 25, 2023

When you ask the AI bot what ChatGPT for customer service can do, it generates, “ChatGPT empowers customer support professionals with lightning-fast responses, automated solutions, and data-driven insights, supercharging efficiency.” How is Its Training Relevant for Customer Service Efficiency?

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Customer Service Services Custom Performance Support 52

Aptara

JULY 13, 2023

Whether your company needs to train a small team or a large workforce, we can adapt our services to meet your needs, ensuring that the eLearning solution aligns with the organization’s growth and changing demands. This will help us align our services with your specific requirements.

Outsource 98

Outsource Diversity Training Benefits Custom eLearning Development 98

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Custom Education Authoring Tools Miro 188

Infopro Learning

OCTOBER 18, 2018

How to Impact the Bottom Line Through Product Knowledge Training. By designing and delivering a product knowledge training program, the client organization was able to bring their workforce up to speed on the future of the company’s services and also directly impact the sales force’s performance.

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Case Study Sales Productivity Product 211

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Infopro Learning

JULY 18, 2017

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training.

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Knowledge Productivity Product Blended Learning 340

Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. According to a study , one-third of consumers would consider switching only after one bad experience. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

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Customer Service Quality Services Custom 52

Wahoo Learning

JUNE 13, 2023

So, let us demystify our bespoke eLearning Content Production service for you. This post offers an insight into what our eLearning production service entails and how it could fulfil your organisation’s course design needs. Our diverse eLearning content production techniques bring any topic to life.

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Hurix Digital

DECEMBER 11, 2023

As a result, businesses are seeking new and creative ways to engage and attract customers. It refers to using game-like elements to enhance user journeys, including customer satisfaction and product discovery. It includes fun elements, rewards, and challenges to attract customers and motivate them to explore products.

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Petra Mayer

MARCH 13, 2024

Transcription The Situation In this case study, we cover the process of taking a client through a LMS Discovery Project to better understand the organization’s business, technical and security requirements. The post Case Study: LMS Discovery Project appeared first on Petra Mayer Consulting.

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Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

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Infopro Learning

JANUARY 16, 2020

Including videos is a growing custom eLearning option in the corporate training programs due to its ability to improve employee learning experiences while helping L&D professionals overcome some of their top skill training challenges. If this sounds like you, video-based learning solution could be the right options for you.

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Custom eLearning Development Corporate eLearning Blended Learning Video 294

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. The course is not generic.

Customer Service 52

Customer Service Services Free Custom 52

Ed App

JANUARY 12, 2023

It doesn’t take an expert to see the importance of investing in training and elearning courses for your customer service representatives. With a team who knows how to handle different customer behaviors and deliver a great service experience, you’ll get to keep a steady stream of new customers and secure long-term business success.

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Customer Service Services Custom Course 40

Appsembler

APRIL 1, 2024

In the rapidly evolving landscape of digital education, deploying Django applications using Platform-as-a-Service (PaaS) solutions stands as a pivotal strategy for enhancing eLearning platforms, Open edX, and virtual labs. For Django applications, PaaS presents an enticing proposition.

Services 52

Services Platform Association Learning Management System Blended Learning 52

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

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LMS Custom Brandon Hall Help 133

Fly Plugins

MARCH 14, 2024

Improved Retention: Studies have shown that learners are more likely to retain information presented in video format due to its dynamic and immersive nature. Edit out any mistakes, add captions or subtitles, and create a polished final product. You have two options: free platforms or paid hosting services.

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Video Course Online Hosting 218

fewStones

FEBRUARY 29, 2024

Corporate videos offer a dynamic way to showcase products, highlight company culture, and tell compelling stories that resonate with viewers, ultimately helping businesses stand out in a crowded marketplace and build stronger connections with their target audience. However, not all corporate video production services are created equal.

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Productivity Product Video Guide 78

Ninja Tropic

JANUARY 18, 2024

Instructional Design Services Done Right: Best Instructional Design Consulting (2023) In the world of corporate training and education, the demand for effective and efficient instructional design services is always on the rise. How Can New Hire Time to Productivity Be Tracked? Why Track New Hires Time to Productivity?

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Instructional Design eLearning Consultant Consulting Instructional 52

Webanywhere

APRIL 22, 2023

Customers have more choices than ever before. One increasingly popular way to do this is by establishing a customer university, an educational program designed to help customers learn more about a company’s products and services. First, let’s define what we mean by a customer university.

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Custom Metrics Brandon Hall Social Media 52

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

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Customer Service Services Custom Guide 70

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

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Custom Training Train Learning Objects 52

KnowledgeCity

FEBRUARY 6, 2020

In today’s competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a steady stream of repeat business and referrals, leading to long-term longevity and success. What is customer service?

Customer Service 52

Customer Service Services Custom Streaming 52

Capytech

JANUARY 31, 2022

9 E-learning Product Training Tips. Good quality product training will be highly beneficial to your business , whether you are creating the training for your sales team or a wider group of employees. It is also beneficial to create product training as e-learning modules. Make Product Training an Ongoing Effort.

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Productivity Product Case Study Tips 69

Hurix Digital

JUNE 12, 2020

Companies that implement eLearning observe a 42% increase in their revenue over the next quarter according to a recent study. Outsourcing custom eLearning services help you with the translation of the material as well, allowing you to increase knowledge retention. What do these services offer that sets them apart?

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Custom eLearning Development Services Providers Corporate eLearning 52

Hurix Digital

NOVEMBER 28, 2023

Studies show that the global RPA market is expected to surpass 13 billion U.S. Read on to learn how your business can harness the power of RPA to enhance productivity and operational efficiency in today’s landscape. Step 4: Deployment After successful testing, the automation is deployed into the production environment.

Productivity 52

Productivity Product Customer Service Simulations 52

Hurix Digital

DECEMBER 14, 2022

Business analysis consulting services involve a process that helps businesses understand and improve their performance. It involves analyzing the financial, operational, and customer data to identify problems and recommend potential solutions. Business Analysis Consulting Service – What Is It? between 2019 and 2027.

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Analysis Consulting Services Business 52

Wahoo Learning

AUGUST 24, 2023

Customer training plays a pivotal role in the success of any business that values its clientele. You foster customer satisfaction, loyalty, and brand advocacy by equipping B2B customers with the knowledge and skills they need to sell, resell, or distribute products or services.

Custom 52

Custom Case Study LMS Metrics 52

Cognigix

SEPTEMBER 13, 2022

The bank offers a number of products and services including insurance, personal and business loans, travel and international payments, superannuation, retirement, financial planning among others. The bank offers a number of services through more than 900 outlets besides ATMs and partner branches. Positive results. •

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Sales Productivity Product Simulations 52