Infopro Learning

AUGUST 23, 2021

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. In addition, there is an increasing comprehension of how custom eLearning development is significant to corporate training. Today, soft skills are equally important as hard skills. Adaptive Learning.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221

Behavior Metrics Teams Custom 221

Infopro Learning

FEBRUARY 7, 2024

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. Enhancing Scalability with External Resources – Internal training departments require a diverse skill set, but training needs vary.

Services 221

Services Diversity Training Compliance Training Roles 221

Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. Each stage may require specific skills and techniques that align with your sales methodology.

Sales 221

Sales Productivity Product Simulations 221

Infopro Learning

DECEMBER 4, 2023

The most significant challenges faced are the limited availability of skilled talent and the rising expense of hiring and retaining employees. Team augmentation provides a means for businesses to rapidly acquire the talent and competencies necessary to tackle complex projects and meet the evolving needs of their customers.

Agile 221

Agile Teams Services Productivity 221

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 211

Sales Productivity Product Support 211

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193

Sales Productivity Product Support 193

Lambda Solutions

JUNE 8, 2023

In today's competitive business landscape, customer training has emerged as a strategic tool to drive growth and elevate customer satisfaction. By equipping your customers with the knowledge and skills to effectively use your products or services, you not only empower them but also lay the foundation for long-term success.

Custom 130

Custom Training Train Emergent 130

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Productivity Product 98

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Litmos

MAY 23, 2023

Their interest is in providing value to the customer, acting as trusted advisors, problem-solvers, and consultants. Top sales reps are focused on solving […] The post Sales Training: Product Knowledge, Soft Skills, or Both? appeared first on Litmos.

Sales 52

Sales Knowledge Productivity Product 52

CommLab India

MARCH 8, 2024

E ffective product training is essential for the success of both the marketing and sales teams. Without a thorough understanding of the product or service they're promoting, these teams are unable to effectively communicate their value proposition to the target market.

Productivity 57

Productivity Product Trends Training 57

LearnDash

FEBRUARY 8, 2021

What skills should you include? And to meet this growing need, online educators should think about what skills might need the most support as businesses make remote work a key part of their office culture moving forward. It takes organization, thoroughness, and strong people skills to guide a team from start to finish.

Skills 267

Skills Blended Learning Training Train 267

Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. Important customer service skill #3 – Empathy.

Customer Service 52

Customer Service Services Custom Skills 52

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

IT Training Department Blog

MARCH 12, 2024

These tips are a good framework for developing employee’s technical skills correctly. When employees are adequately trained in company tech, their work will be streamlined, productivity will be boosted, and they’ll be able to grow continuously in their roles. Corporate technical training, that’s how.

Social Networks 97

Social Networks Simulations Skills Technology 97

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105

Adoption Adopt Productivity Product 105

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Hurix Digital

APRIL 22, 2024

In today’s rapidly changing global economy, the persistent gap between the skills demanded by companies and the ones possessed by the current workforce has emerged as a critical challenge. To boost economic growth, enhance productivity, and ensure social equity, addressing the skills gap is paramount.

Skills 45

Skills Program Diversity Training Develop 45

eLearning Brothers

JANUARY 5, 2018

Chris Willis, Product Manager for Customizable Courseware, wrote a great article for D2L on developing soft skills for customer service. ” In the article, Chris talks about how customer service reps can use these 5 important soft skills to provide better customer service: Communicating effectively. .”

Customer Service 107

Customer Service Services Skills Custom 107

Kitaboo

MARCH 25, 2024

This is where custom eLearning training solutions come in. What Are Custom eLearning Training Solutions? Key Features of a Custom eLearning Training Solution Ability to Tailor Content to Your Needs Seamless Integration The Use of Engaging & Interactive Content Formats III. Table of Contents: I.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Solution 52

TalentLMS

MAY 11, 2023

For instance, some of your team members may have just completed their onboarding training and are now getting familiar with the company’s product, tools, and processes. Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas.

Skills 98

Skills Authoring Tools Metrics Tips 98

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

learnWorlds

JANUARY 22, 2024

Creative entrepreneurs and business owners have affluent opportunities to sell their unique digital creations and products today. Etsy – one of the most renowned online marketplaces has emerged as a vibrant hub where artists, designers, and creators can showcase their products and connect with a global audience. Why Sell on Etsy?

Digital 59

Digital Productivity Product Policies 59

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

Coursera

MARCH 5, 2024

We’re excited to launch Coursera Course Builder , an AI-assisted authoring tool that enables any business, government, or campus customer to easily and quickly produce custom private courses at scale. They can also tailor core learning resources for specific career levels and job roles.

Course 96

Course Organization Custom Blended Learning 96

Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Who Is a Bad Employee? There are costs, too, for the individual.

Assessment 81

Assessment Skills Help Diversity Training 81

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 52

Productivity Product Custom Virtual Classroom 52

Learning Pool

NOVEMBER 8, 2023

This may mean up and re-skilling entire workforces. Skills in the tech sector not only have to be transferable, but they also need to be future-proof. Technology is facing a skills shortage A major skills shortage is happening just at a time when the demand for highly trained tech professionals is growing.

Industry 93

Industry Skills Technology Knowledge Worker 93

Hurix Digital

AUGUST 3, 2023

Modern-day customers are always looking for products with the latest features and augmented functionalities, and businesses are expected to cater to their ever-changing demands and expectations. The need to constantly innovate and create products with better features has led to the development of product engineering services.

Engineering 52

Engineering Services Productivity Product 52