Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Litmos

NOVEMBER 6, 2019

I asked all of them about the most important skills salespeople need to close deals. Without fail, all the sales leaders brought up people skills. Hunter discussed the need for good listening skills in a rep. At first, I thought that was a canned answer, a way to make sales sound more appealing than it actually is.

Sales 56

Sales Productivity Product Knowledge 56

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 1, 2023

Looking to customize your WooCommerce extension? Powering over 5M+ websites, WooCommerce is one of the most powerful e-commerce platforms that allows you to sell products online. It comes with a wide range of features and customization options, but sometimes you may need to add more features than the core plugin has to offer.

Custom 90

Custom Guide Authoring Tools Site 90

Ed App

MARCH 8, 2021

Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. Let’s say you have a charming salesperson onboarded on your team who also has impressive communication skills and yet fails to drive long-term contracts. Customer demands and the market are ever-evolving.

Sales 103

Sales Skills Trust Case Study 103

eLearning 24-7

APRIL 15, 2021

The Future of Skills. Some sites provide the answer to the question – “What are the skills of the future?” What should be the first question – “What do skills of the future mean?” What is the impact of universities and colleges related to training students for the skills of the future?

Skills 115

Skills Virtual World Communication Write Blog 115

eLearning 24-7

JANUARY 25, 2024

If you provide customer training, those folks in Training typically get laid off, too. Employee Development Sounds so good on paper or verbally presented, when they hire you to run L&D or Training (internal – employees). They, That productivity boost? How ” Yet, those higher-up, the C-level folks, disagree. It

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

Fly Plugins

APRIL 15, 2024

Step 3: Identify what your ideal student/customer already knows. The most popular and profitable courses our clients have created became successful primarily because they got one key component right… They created the outcomes that their customers wanted. Article Index Step 1: Identify who you’re teaching.

Learning Objects 212

Learning Objects Learning Objectives Camera Lesson 212

Docebo

NOVEMBER 11, 2019

Our ears pick up sound all day long. We tend not to listen to these everyday sounds and continue working in our own little bubble. So, what about what our peers, managers, and customers have to say? Why you Should Listen to Your Customers. Play it safe – listen to what your customer is asking for.

Custom 113

Custom Benefits Docebo Business 113

Elucidat

JULY 3, 2023

While investment in L&D has steadily risen over the years, business productivity has been flatlining. Play this episode Top tips for boosting business productivity with future-focused L&D Don’t have time to listen now? But long-term success is only possible if you prepare for future skill gaps. Try things out.

Productivity 52

Productivity Product Business Metrics 52

Avilar

DECEMBER 8, 2022

And they’re shaping six trends driving future workplace skills for 2023. These developments are reshaping the skills we need in our workplaces to keep up or move ahead. 1) Digital Transformation Requires a Shift in Future Workplace Skills for Technology. This means that skills will have to change, too.”. “85%

Trends 84

Trends Skills Cyber Security Training Leadership 84

Kitaboo

SEPTEMBER 27, 2023

Customization. It’s a term that’s been tossed around a lot recently, as the benefits of adopting products and services to our specific requirements are continuously reinforced. Yes, customized learning is a much-needed advancement and will only grow from here. Overview of Customized Learning II.

Custom 52

Custom Education Blended Learning Mentoring 52

Instancy

JUNE 28, 2023

Introduction The era of AI-powered chatbots is upon us, transforming the professional learning and skill development landscape. Once primarily seen as customer service tools, chatbots have evolved into strategic assets in learning and development initiatives, providing i nstant, p ersonalized assistance 24/7.

Guide 52

Guide LMS Skills Develop 52

Ed App

MAY 29, 2022

Hard skills are often the most sought-after skills by recruiters and by managers to upskill their teams. Without proper hard skills training, your team won’t be able to correctly perform their duties and responsibilities in the organization. Good SEO skills optimize your visibility online organically with no ad cost.

Examples 52

Examples Skills Authoring Tools Stock 52

Spark Your Interest

APRIL 11, 2024

Rephrase.ai – Rephrase Studio is a text-to-video generation platform that eliminates the complexity of video production, enabling you to create professional-looking videos with a digital avatar in minutes. For instance, one may be a novice, while another may have transferable skills but need context.

Benefits 147

Benefits Course Training Train 147

CLO Magazine

SEPTEMBER 14, 2023

For good reason, too: More than half of respondents said AI made them more productive by substantially reducing time spent performing daily tasks. According to LinkedIn , workplace skills have changed by 25 percent since 2015, but that number is expected to double by 2027. What skills should we invest in building next?

Teams 84

Teams Skills Cognitive Blended Learning 84

eLearning 24-7

MARCH 22, 2021

Skills building and development – The chunk of the market lacks even the basics, but as they continue to develop (and they will), you are going to see a big uptick in capabilities. Learn Amp has 99% of these capabilities, with only video skills validation missing (but coming soon). I know that sounds like an oxymoron.

Productivity 104

Productivity Product Metrics vendor 104

Fly Plugins

DECEMBER 5, 2023

Remote Work Productivity and Collaboration I have been working from home since 2014 before it was cool and long before the COVID-19 pandemic accelerated the adoption of remote work. Working from home can be a challenge if you lack discipline, communication and organizational skills. That’s insane!

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

Matrix

JUNE 24, 2021

Employee productivity keeps things running smoothly within a business organization. High productivity has a positive impact on operational costs and customer satisfaction, which, in turn, affects the company’s bottom line. Productive employees also contribute to a great work environment and company culture.

Learning Technologies 72

Learning Technologies Productivity Product Technology 72

TalentLMS

APRIL 9, 2018

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations. Communication Skill Simulations.

Customer Service 58

Customer Service Case Study Activities Services 58

TalentLMS

MARCH 28, 2018

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is why “customer education” is also thought of as “customer empowerment”.

Case Study 58

Case Study Custom Education Productivity 58

BigTinCan

JUNE 8, 2021

Methods of improving verbal and non-verbal communication skills. They can then use that information to coach them more quickly and effectively in the new skills they need. VoiceVibes: To help sellers sound more natural and confident. Metrics on prospect engagement and potential buying interest. Bigtincan Learning.

Sales 111

Sales Software Skills Training 111

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

Spark Your Interest

SEPTEMBER 27, 2021

It enables instructional designers to create custom interactive courses. Highly customized content. If you’ve got the skills and competencies most instructional designers have, Articulate Storyline allows you to author highly customized and engaging content. It’s a cloud-based e-learning authoring tool.

Articulate 215

Articulate Budget Authoring Tools Cognitive 215

Roundtable Learning

OCTOBER 29, 2020

Custom training creates an opportunity for a perfect fit every time. In this article, we’ll dive into what a custom training program is, how it differs from off-the-shelf content, and the four benefits of a custom training program. What Is A Custom Training Program? 4 Reasons To Consider Custom Training Content.

Compliance Training 66

Compliance Training Blended Learning Custom Program 66

Training Orchestra

JANUARY 2, 2022

You may have the best customer training program in the world – but is it costing you money or making you money? Profitability is becoming an increasingly important part of customer education, with many organizations planning to grow and monetize their programs this year. Moving from a cost center to a profit center.

Custom 52

Custom Software Education Virtual Classroom 52

ProProfs

MARCH 14, 2023

With a seismic shift in how we work, businesses worldwide have to confront a growing new problem — skills gaps. This breeds the need for skills gap analysis. Have you heard of the recent case where Boeing suffered significant financial losses due to production delays and quality issues with its new 787 Dreamliner aircraft?

Analysis 52

Analysis Skills Effectiveness Quiz 52

Hurix Digital

JANUARY 10, 2022

While the importance of relevant job experience, education and technical training in defining the success of sales employees are huge, mastering less tangible abilities like soft skills is equally important. In this blog, we explore the need for soft skills training for sales employees and some of the effective ways to deliver the same.

Sales 52

Sales Skills Simulations Training 52

BigTinCan

SEPTEMBER 1, 2021

Conversational intelligence can play an important role in your Enablement efforts, empowering customer-facing teams to constantly be on-message and on-task, increasing buyer satisfaction, leading to higher win rates, deal sizes, and more revenue for your business. Why is conversational intelligence important for customer-facing teams.

Conversation 105

Conversation Brainshark Custom Tools 105

Talented Learning

JANUARY 22, 2019

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Are you thinking about starting a customer education program?

Custom 100

Custom Education Program Metrics 100

Docebo

OCTOBER 7, 2021

When people are better at their jobs, the company would reap the benefits – both financially and productivity-wise – regardless of whether they are inside or outside of the organization. It’s not just a phrase you can say to make yourself sound laid back. Once the flow is broken, so is productivity and focus.

Docebo 173

Docebo Culture LMS Performance Support 173

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. I have over a decade of experience in adult technical education doing everything from remote learning to e-learning to workshops, conferences, coaching, developing programs, and working with customers.

Teams 52

Teams Custom Education Music 52

Appsembler

FEBRUARY 14, 2022

One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. I have over a decade of experience in adult technical education doing everything from remote learning to e-learning to workshops, conferences, coaching, developing programs, and working with customers.

Teams 52

Teams Custom Education Music 52

learnWorlds

JUNE 27, 2022

Consumers are embracing digital products and services, such as music, ebooks, and online courses, at a greater rate. Many entrepreneurs have created whole businesses around digital products, and a new generation of creators monetizes their audience by selling digital products. 1 What is a Digital Product? Want more proof?

Ideas 52

Ideas Digital Productivity Product 52

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

Customer Service 70

Customer Service Services Custom Guide 70

Coreaxis

APRIL 6, 2022

As sales professionals will tell you, best practices require a diverse skill set that balances hard and soft skills to nurture prospects and close deals. The business needed to get new hires and newly promoted sales managers to achieve results quickly due to increased customer demand. Train new hires quickly and effectively.

Skills 52

Skills Association LMS Association Learning Management System Companies 52

TalentLMS

JANUARY 26, 2023

Also, products and markets may change frequently. It’s also crucial to improving customer relationships, closing more deals, and, ultimately, boosting your bottom line. Stronger business results The right sales training will give your team the skills to measure and predict sales results accurately.

Sales 98

Sales Teams Training Train 98

Spark Your Interest

JUNE 3, 2020

Scared to learn how positioning can make your instructional products awesome? You know your product is awesome – but does anyone else? Sound scary? But it’s not about following trends or comparing yourself to the competition to attract the widest customer base. You should be – it’s not what you thought!

Blended Learning 158

Blended Learning Market Instructional Instruction 158