Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Time Management.

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Disprz

SEPTEMBER 6, 2021

While employees directly facing the customers like delivery executives, restaurant waiters, retail sales reps, etc are considered frontline workers. Due to digital acceleration and changing customer expectations, skill capability building has become even more crucial post-pandemic. This will affect the reputation of the company.

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Wahoo Learning

MAY 25, 2023

But what is the secret to ensuring your distributors are well-equipped to represent your brand and products? The process of distributor training is educating and empowering your distributors to ensure they have the necessary skills, knowledge and resources to represent your brand and products effectively in the market.

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Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

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Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

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Rapid eLearning

AUGUST 18, 2020

Despite all of the testing, you’ll still have customers who have expectations that are outside your control. Some customers and clients just don’t know enough about this stuff so their expectations may not be aligned with reality. Participate in the weekly elearning challenges to sharpen your skills. Getting Started?

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KnowledgeCity

MAY 11, 2020

If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. Now is not the time to let your customer service standards slip. Instead, take this time to enhance your customer service skills—reflect on who your customers are and what products or services you can offer them.

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Training Orchestra

JANUARY 20, 2023

Regardless of how financial organizations improve their products and services, human assets will be the critical investment for the coming year for financial companies to stay on top of competitors, remain relevant among rising fintech firms, and drive innovation. But the biggest issue concerning financial firms for years to come?

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Spark Your Interest

SEPTEMBER 27, 2021

It enables instructional designers to create custom interactive courses. Highly customized content. If you’ve got the skills and competencies most instructional designers have, Articulate Storyline allows you to author highly customized and engaging content. It’s a cloud-based e-learning authoring tool. Bill Gates.

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MobileTrain

MARCH 4, 2024

When you think about a company, it’s not just about the products or services – it’s about the people who bring it all to life. Treating them right is like planting seeds that grow into a good reputation, loyal customers , and a strong brand identity. But how do you make that happen?

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Tesseract Learning

JUNE 15, 2021

The frontline staff must always have a very specific set of skills. This is because they’re the face of the brand, and in some cases, the only contact that customer will have with the company. But in addition to this, they also must focus on excellent communication, top-notch customer service, and exemplary brand value.

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Wahoo Learning

APRIL 2, 2024

Some of the most common organisational objectives for channel businesses are increasing revenue, market share, customer satisfaction, and customer retention, but whatever the goals of your business are, your channel partner network should support your efforts to achieve them. It is a slippery slope once misalignment starts to manifest.

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Paradiso

OCTOBER 11, 2023

Every employer aims for highly skilled and productive staff. However, lacking skills doesn’t mean they should lose their jobs. While many choices are available, Paradiso LMS uniquely offers affordable customization for your team’s learning needs, making it a precious alternative for restaurant businesses.

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Epilogue Systems

MARCH 6, 2024

By embracing process automation, companies are not just streamlining workflows; they’re catapulting themselves into a realm of heightened productivity and strategic advantage. Improved Customer Experience : Faster and more accurate processes lead to better customer service.

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learnWorlds

FEBRUARY 9, 2022

Create a beautiful online school without any technical skills. Create a beautiful online school without any technical skills. billion dollars in value , and a big percentage of those originate from digital products such as online courses. And, it’s easy to repurpose your content as an online course for product education.

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Degreed

SEPTEMBER 14, 2023

We realized early on that we couldn’t accomplish this mammoth goal for our customers on our own. Businesses should lean on tools and content that will efficiently scale with their organizations’ needs to advance employee engagement through learning and deep skill-building. And more importantly, how does it help our customers?

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Integranxt

DECEMBER 17, 2023

Industry-Specific Applications Manufacturing and Robotics AI-driven automation in manufacturing and robotics is transforming traditional production processes. This integration leads to increased productivity, improved quality control, and enhanced safety by reducing human exposure to hazardous environments.

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Learning Pool

JANUARY 5, 2023

She brings deep industry knowledge and customer insight, and has a proven track record of disrupting the status quo through innovative solutions.” We are just getting started on the journey to consistently create extraordinary outcomes for our customers and their employees through technology and data insights.” .

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eAbyas Info Solutions

AUGUST 29, 2023

It effectively addresses major challenges such as adapting to a fast-developing technological landscape and also brings valuable benefits to employees, providing them with opportunities for skill enhancement and career development. With Moodle Workplace Custom reports , you can measure the effectiveness of its training strategy.

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Degreed

DECEMBER 15, 2020

Every executive knows that skills can make or break their business. Availability of key skills is a perennial top threat in PwC’s Annual Global CEO Survey. And yet, most leaders have not figured out how to build skills at scale. The perils of ignoring a skill strategy are notable, too. The benefits of upskilling are huge.

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Learning Pool

JULY 14, 2021

The business delivers land-based insurance to commercial and public sector organizations, distributing its products through insurance brokers. Since its founding in 2004, Protector Forsikring ASA has rapidly grown to 420 employees in the UK, Norway, Sweden, Denmark and Finland and is listed on the Oslo Stock Exchange.

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Axonify

JUNE 16, 2017

Whole Foods has had its own share of challenges as its once-differentiating organic product options become increasingly mainstream. As options increase and purchase decision making evolves, employee knowledge and capability must keep pace to provide a truly differentiating retail customer experience. New Skill Requirements.

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Thinkdom

NOVEMBER 28, 2023

They enable quick production of multiple training videos across various subjects, making the process less resource-intensive. Customization is another strength of AI, with custom avatars and templates tailoring the learning experience to individual needs. The high-definition videos generated enhance the learning experience.

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Rustici Software

APRIL 28, 2022

They work closely with the Rustici Engine , SCORM Cloud and Content Controller product teams to create and run tests and plans for all sorts of “what if” scenarios, like zombie apocalypse contingencies (not sure whether they’re creating the scenario or planning for one in this case). Natalia Bearden – Software WD-40.

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Time to Know

JANUARY 20, 2021

The Front-Line Manager is typically responsible for 80% of the workforce, playing a critical role in the productivity of the whole team. Sales and customer service representatives, delivery drivers, stock managers, and everyone involved in producing products can all fall under the auspices of the Front-Line Manager.

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eloomi

FEBRUARY 27, 2023

Upskilling and reskilling refer to improving your skills and filling in the skills gaps , whether in professional or personal career development. A basic definition of upskilling is to move up the skills ladder by gaining advanced knowledge and abilities in a particular field. What is upskilling and reskilling?

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Rapid eLearning

JULY 24, 2018

In fact, I regularly use PowerPoint to create the graphics and custom assets for my e-learning courses. Custom graphics : Here’s an example where I used PowerPoint to create the graphics for my Rise flash card interaction. Customize slide size. But inside the rectangle will be the custom-shaped video.

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Roundtable Learning

MARCH 15, 2022

At Roundtable Learning, our team of experts helps organizations in the manufacturing and supply chain space develop custom training solutions with immersive learning technologies, including VR and AR. Through these programs, we’ve seen organizations increase efficiency, drive productivity, and reduce errors. .

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Limestone Learning

JULY 3, 2023

Despite all the energy we spend scrambling to get to the beach or the trails or drive the family to a dozen different places, that nagging feeling of needing to be productive never quite goes away. If time is short but you have a spare hour, why not spend it on a free webinar, where you can focus on personal development and productivity?

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Rapid eLearning

JUNE 1, 2021

Why spend extra time and resources on custom interactivity in Storyline 360 ? There are times where custom interactivity is warranted. In that case, use Rise 360 and add custom interactions from Storyline 360. The hierarchy isn’t designed to NOT build good e-learning and avoid complex and custom courses.

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The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

SEPTEMBER 13, 2023

It’s challenging for businesses to meet customers’ expectations, which often involves the demand for immediate satisfaction while maintaining a high pace of operations without sacrificing the quality of service and products. Their oversight makes sure AI systems serve all customers fairly and without prejudice.

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STRIVR

APRIL 14, 2022

With ever-evolving standards for health and safety, with ever-escalating requirements for managing the customer experience, it’s critical to improve the hiring, onboarding, training, and upskilling of your employees. Enhancing the customer experience. Grocery employees need more skills than stocking and register.

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E-learning Uncovered

DECEMBER 1, 2011

It actually generated applause in the middle of the session, and I guarantee that wasn’t due to its cutting-edge custom photography, innovative special effects, or vibrant color scheme! Editing can be intimidating if it’s not already in your skill set. Here are my top tips for finding and working with stock music. Book(mark) it!

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Coreaxis

OCTOBER 31, 2023

It also enables businesses to align their goals with changing market conditions and customer demands. This can include hiring new employees, purchasing new equipment, or expanding your product offerings. Ignoring essential aspects such as inventory management and adequate staffing can lead to customer dissatisfaction and lost sales.

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Limestone Learning

DECEMBER 1, 2022

One month until we all take stock of our year and ask ourselves… did we get everything done? PT: From Skills to Capabilities: Building the Next Generation Corporate Academy Business today is volatile, uncertain, complex and ambiguous. And suddenly all the stores are full of tinsel and Mariah Carey high notes.

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Rapid eLearning

NOVEMBER 10, 2020

Instead of using theme colors many developers do quick color picks or custom colors. Participate in the weekly e-learning challenges to sharpen your skills. Get your free PowerPoint templates and free graphics & stock images. Theme fonts and colors are an easy way to manage and update course files. Getting Started?

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STRIVR

SEPTEMBER 26, 2023

.” Investor’s Business Daily For a shopper, it’s a confounding paradox: You ask an associate to check the computer for an item — let’s say a specific book — and they confirm that the store has it in stock. The reality is that products disappear off the shelves for many reasons other than sales.

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