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Understanding the Role of Training in the Extended Enterprise

Litmos

Folks are recognizing that links with suppliers, partners, customers, and more, means that relationships extend beyond the boundaries of the organization. As suggested, it’s about the full suite of relationships that are pulled together to deliver customer satisfaction. One useful perspective is the ‘total customer experience’.

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2015 Talented Learning LMS Vendor Award Recipients

Talented Learning

Every LMS tried to be all things to all types of customers in all industries. A steady flurry of acquisitions disrupted customers’ lives but never the market as a whole. Innovation was stagnant and most vendor effort was invested in stealing customers from one another. Starting around 2010, the market began changing again.

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LMS Satisfaction Features and Barriers

Tony Karrer

Most of the time (as is the case with Oracle) these are different products. I know the folks from CornerStone and their product does some really interesting things. Over the past few years, they've been able to fend of Oracle, PeopleSoft and SAP through superior products. Some comments on the satisfaction numbers themselves.

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