eLearning Sounds Now Available in Our Template Library!

eLearning Brothers

As eLearning developers ourselves, we are always thinking of new products that would be valuable to developers. We’re pleased to announce that we’ve added eLearning sound effects to the Template Library. 25 sounds have been added with 75 more coming soon.

Sound 147

Product Review – Instilled LXP

eLearning 24-7

Writing a product review on a product that I use, well, I am about to use. Playlist format – you can also call it channel, I like Playlist – just sounds more fluid. There is no sound – i.e. no narration). Custom Attributes Values.

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates?

Custom 103

Part 1: Say What?! A Guide to Camtasia Sound

eLearning Brothers

What it does – This effect will analyze your audio and find spots that it thinks should not have noise (for example lulls in conversation or other more punchy sounds). Making adjustments to these will adjust your audio speed (and if on PC it’s sound).

Sound 87

State of the Front-Line Manager

how individual contributors perform, increases that show up in engagement, retention, and productivity. customer service group, shift managers in your retail. manager, talent developer, motivator, customer. Now, does that sound a little. productivity, engagement, and.

Why And How You Should Educate Customers On Your Products

TalentLMS

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction.

Better Productivity with Raptivity: A Story of Customer Centricity

Vikas Joshi on Interactive Learning

It is no different with product design. You design products in a flash of inspiration, and keep making them better by listening to your customers. release is full of productivity features that are based on ideas that come straight from the trenches. Raptivity now shows helpful information such as recommended image size, sound bit rate, video format, size, frame rate etc alongside the customization window.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

How happy employees create happy customers

Rustici Software

Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers. Culture Customers Office

The Sound of Silence | Social Learning Blog

Dashe & Thomson

If you had to choose an eLearning provider solely on the basis of samples, and one gave you a module with just text, and the other gave you a module with text and a voice-over provided by professional talent, you’d be likely to think the latter represented the better product.

Sound 175

To Enhance Sales Performance, Support ‘Cool Tools’ with a Sound Strategy

Allego

They deploy some cool sales learning tools to train the sales force, hoping their productivity will eventually increase. Certain toolkits allow sales reps, with help and supervision from a manager, to practice recently acquired skills during customer calls.

Sound 79

How Technology is Changing the Way We Do Product Training

Lemonade

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. All-in-one product training.

The LMS Customization Trap: Why eThink Recommends Configuration Instead

eThink Education

It is an age-old question in the software industry… Do you need a heavily customized Learning Management System (LMS) that reflects your ideal business process flow, or are you better off adapting to an out-of-the-box product that meets most of your needs?

How chatbots can revolutionize your workplace and boost your productivity

Your Training Edge

The vast majority of questions that customers have are the same ones. This is a huge time waster for your customer service team. Both the customers asking the mundane questions and the ones asking the more advanced ones will be happier. They raise customer satisfaction.

Training Video Production, Humanized

Unboxed

However, over the years I’ve observed how corporate training video production intimidates most people in the market for it. They have justifiable concerns about production costs, timelines, actors, branding, and quality. Training Video Production: Things to Know Up Front.

Does Your Custom E-learning Vendor Cater to Your Product Sales Training Needs?

CommLab India

Finding an eLearning vendor who can take care of your product training needs is a task in itself, because when you begin to explore the eLearning market, you will find dozens who will claim to know just what you need, but just a handful really know what you need and how to deliver it.

How to Drive Revenue from Your eCommerce Product Videos

3Play Media

Today’s consumers seek a retail experience that offers the best of both the on- and offline shopping worlds—combining personalization with competitive prices, choice with detail, and product tangibility with convenience. What steps does their product research process usually entail?

How Technology is Changing the Way We Do Product Training

Lemonade

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. All-in-one product training.

Grovo 52

4 Proven Steps To Make High-Quality Product Demo Videos

TechSmith Camtasia

A product demonstration video illustrates how your product works by showing it in action. Demo videos are a compelling way to communicate your product’s value to prospective customers. Here’s how you can create a product demo video in four easy steps.

Customer Spotlight: How Itential Grew Customer Training Attendance by 2x with Virtual Labs

Appsembler

Launched in 2014, they are experiencing rapid growth with 2017 being a record year for new investments, personnel, and key product developments. Sound familiar? More often than not, delivering in-person training to your customers is time intensive, cost intensive and budget intensive.

Using All the Features: Beating the 80/20 Rule with Customer Training

Litmos

It's an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they've bought. This may sound like an exaggeration, but let's do an experiment: how many of your phone's features and pre-installed apps do you actually use?

Benefits of Custom E-Learning Modules

ICDTranslation

It helps train new and current employees and enhances productivity and retention. There are many benefits of creating customized courses that are then translated and localized in order to best answer the specific demands of each target group. .

Caring about customers

eFront

Throughout this process I have discovered that being super-good at support is important for getting and keeping customers and is an essential path to prosperity. It is one thing what the customer asks for and another thing what he really wants. Do not sound like a lawyer.

Product Review Raptivity

eLearning 24-7

Product: Raptivity. Don’t get me wrong, this is a product that offers some really great features, but it constant pitching within the product to upsell, becomes irritating, so much so, I can easily see someone blasting the product into recycle bin space.

The Client’s Critical Role in Custom Elearning Development

The Learning Dispatch

Recently I was asked about common issues for our clients to be aware of when contracting for custom elearning. Three Stages All Custom Elearning Projects Go Through. At its most basic level, creating custom elearning involves three stages: 1. Production.

What can Hollywood teach you about making your Elearning AWESOME?

eLearning Brothers

Bonus Tip: Get some friends who work in the movies because a film crew can tell you the best place to get the best solution and price on a product for anything you can possibly imagine. Production Value. Sound Quality. Hollywood Rule: Sound is more important than visuals.

Teach 163

Product Review: Cornerstone OnDemand

eLearning 24-7

The hype on the product was huge, after all, the company’s revenue has increased significantly over the past two years. Search Connect – their search capability within the product. Product in general. You can customize it with your own look and feel.

Is eLearning the answer for customer training?

eFront

That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers?

8 Key Customer Service Skills Every Employee Needs

Pract.us

Good customer service skills make a difference to your bottom line. If your business has customers, you and your team needs customer service skills. In the midst of a busy day with others waiting, it can take a lot of will power to listen patiently to one customer’s problem.

Product Review – Adobe Captivate Prime LMS

eLearning 24-7

Learner Side Gamification (sound the horns, err trumpets). What is worse is that clients/customers who see high course completion actually believe that the learner is truly comprehending the information.

7 Top Skill-Building Activities That Are Ideal For Customer Service Online Training

TalentLMS

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations.

A Beginner’s Guide to Minimum Viable Products (MVPs)

General Assembly

Find out what an MVP really is and why it’s critical to the success of most startups and product managers. So how do we know what the customer wants, and how we can delight them with the perfect cake for their perfect occasion? Want to dive into product management?

How Brand Consistency Helps Strengthen Customer Relationships

TechSmith Camtasia

An idea that your customers can easily relate to and equates to a sense of trust that your company’s product is the solution they desire. As customers move through your sales funnel, they will perceive the sophistication of your brand through the consistency of the experience.

Help 72

5 Steps to Creating a Customer Story Video

TechSmith Camtasia

The best person to sell your product or service is not you. You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers.

Consider Rapid E-learning to Custom Online Training Module in Minimum Time

CommLab India

What is your best option when it comes to developing a custom online training module in minimum time? However, rapid e-learning mostly means the quick production of e-learning courses without the use of complicated programming software or techniques. eLearning Design Custom eLearning