Custom eLearning Development: 3 Modern Learning Trends That Will Drive Future Success

Infopro Learning

Custom eLearning solutions have long been on the rise. Many custom eLearning solutions can help your organization engage employees this year. However, three custom eLearning trends will truly help launch organizations forward this year. Blog Custom eLearning

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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Performance improvement consultants have the skills and abilities needed to identify and address performance issues at both individual and team levels.

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5 Ways Custom eLearning Can Supercharge Your Sales Team Productivities

Gyrus

Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire

3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Understand your Industry and its Customers.

The Better Way to Onboard Customers

Speaker: Skilljar Experts

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.

Improving Customer Experiences with Product Training

Infopro Learning

The Modern Customer’s Expectations. Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions.

6 Key Hires for a Killer Customer Education Team

Northpass

At its core, your customer education team aspires to make businesses more profitable by using a product or service more effectively. Customer Training

How to Develop Product Training for Remote Learners

Infopro Learning

Businesses have developed new offerings to meet the evolving needs of customers. These changes have caused a growing need for remote-friendly product knowledge training programs. How do you develop product knowledge training content that all employees can access?

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features.

Custom eLearning courses on product knowledge for a large insurance company in the US

Tesseract Learning

Custom eLearning courses on product knowledge for a large insurance company in the US. The company needs to train agents periodically on its various products including the homeowners insurance. Proposed Customization. The proposed customization was very detailed.

6 Tips for Reducing the Complexity of Custom eLearning Development

Complicated eLearning projects can be daunting to develop and manage, with many pieces, varied needs and expectations, and limited resources. Learn from an experienced eLearning provider how to simplify the process by adhering to these 6 strategic tips. Make your next big project a walk in the park.

Product Training: How To Empower Sales Teams With TalentLMS

Dan Keckan

With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Learn which LMS features and eLearning best practices will help you deliver effective product training.

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Top Custom eLearning Trends 2021 that you Must Know

Infopro Learning

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Remote teams also feel more prepared to face the disruptions and adapt to the change when they are suitably supported with learning and development.

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Empowering Leaders with Custom eLearning Solutions

Infopro Learning

They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. High potential employees need to learn leadership skills to help drive collaboration, innovation, and productivity.

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Customer Service Training Mistakes to Avoid

Infopro Learning

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. This is likely why nearly half of organizations today are planning to make customer experiences a top priority (1).

How to Train Your Employees and Customers About Your Product Through Product Training

PSB

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.

The 5 Benefits of an Effective Customer Training Program

Appsembler

How much value does a customer training program really add? You might be questioning if it will really make a difference and whether the time and effort spent re-evaluating your customer training program is worth it. Opens New Customer Acquisition Channels.

How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. Each module was focused on a single product or service.

Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples.

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Learn Amp Product Review

eLearning 24-7

An ecosystem requires the following: Learning capabilities – nowadays these would include playlists/channels, beyond the usual learning paths, assigning content to a person or a group/team or everyone or a certain location, and so forth (which most systems do BTW).

Delivering Excellent Customer Service through Training

dVinci Interactive

Delivering Excellent Customer Service through Training The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction.

Top LMS Platforms For Product Training

Dan Keckan

Do you want to have happy employees and happy customers? If the answer is yes, product knowledge training should be on your checklist. In this top list, we'll reveal what the best LMS platforms for product training are and how they can support your business goals.

Why Non-Customer Facing Teams Need Customer Experience Training

Litmos

from teams who don’t see themselves as dealing with customers. So customer experience issues don’t really apply to me and my work.”. First, what is this customer experience thing? How does your customer feel about those individual experiences?

Why We Integrate Our Instructional Design and Product Design Teams

eLearningMind

In most cases (and especially for in-house instructional design situations) the instructional design and product design and development teams operate side-by-side. At eLearning Mind, we’ve rethought the way that our ID and multimedia design departments work together, and we realized that these teams are interdependent and collaborating over a wall isn’t the most effective way to get the most out of each. Here’s the methodology our entire team follows.

20 Team Collaboration Tools For Remote Teams In 2020

Your Training Edge

Whether your team is fully remote or has a few key players who work virtually, having reliable, easy-to-use collaboration tools is essential to your success. However, a lot of tools marketed toward remote teams are all frills and no substance — or they simply aren’t intuitive. Let’s look at the best team collaboration tools that help remote teams to be productive and on the same page. It also comes with a “Work Chat” option to help your team keep in touch. .

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. Blog Product Knowledge Training

Reducing of Time to Productivity

G-Cube

Large product portfolios with varying level of complexities for new teams with different levels of skills and knowledge. Longer time to productivity usually always means lesser time at peak productivity due to compliance mandates and certifications in your industry.

How can microlearning be helpful for the sales team?

Creativ Technologies

There are a lot of efforts required from the sales team these days. They might need knowledge about product training or various processes used in the company. There may have been changes in the product due to which training has become necessary.

Managing Virtual Teams

Coreaxis

However, research on working remotely and the impact on productivity in 2021 shows that “On average, those who work from home spend 10 minutes less a day being unproductive [and] work one more day a week.”. Working remotely can increase productivity up to 77% [ source ].

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. Product knowledge is an important component of providing quality service.

Conquering common L&D challenges with customer-focused research [Product Update]

Elucidat

Last year we set out on a journey to help our customers overcome some of their biggest L&D challenges. Our customers are at the heart of everything we do at Elucidat. Wanting to open up authoring beyond the L&D team whilst maintaining central control.

How to Train Your Employees and Customers About Your Product Through Product Training

PSB

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Allego Delivers Aggressive Customer, Product, and Employee Growth

Allego

We’re excited to announce Allego’s continued momentum in the first half of 2021 with strong demand from new customers. Allego provides an all-in-one sales enablement platform that ensures sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. .

A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Blog Customer Service Training

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Builds Trust with Customers.

LinkedIn Learning Product Review

eLearning 24-7

I have spent the last few months, going in and out of LinkedIn Learning, exploring the content, taking parts of the content, bouncing thru the administration side, to such an extent that I could do an in-depth product analysis in my sleep (with ESP of course).

How To Provide Product And Service Training

Dan Keckan

Product and service training helps sales professionals build strong relationships and effective communication with customers. Product Knowledge Training Accessible eLearning Employee Training Product Training Sales Team