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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. tool chest.

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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM).

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What Do Businesses Think of the Creator Economy (and how you can position yourself to earn from it)

LearnDash

According to Signalfire , the Creator Economy is built of “over 50 million independent content creators, curators, and community builders including social media influencers, bloggers, and videographers, plus the software and finance tools designed to help them with growth and monetization.”. Think of consumers as a creator’s customers.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

Of course, the person “next to you” might just as often be consulted via email or other online tool, but it doesn’t change this fact: the amount of workplace learning done in formal training sessions is a tiny fraction of of the learning that takes place one-on-one, between coworkers. Download the whitepaper » Blog this! Properly d.

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What is Radical Collaboration?

Webanywhere

Increased productivity: When people feel empowered and engaged, they are more likely to be productive. The Wikipedia project is another example of radical collaboration. Wikipedia is a free online encyclopedia that is written and edited by volunteers from all over the world. Gather feedback from customers and employees.

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Collaborative Learning Lessons from Wikipedia (and Small Insects.

Dashe & Thomson

A remarkable example of this phenomenon can be found in Wikipedia, a completely user-driven Collaborative Knowledge Support System (my own term) that has become not only the most all-encompassing compendium of knowledge in world history, but increasingly the resource of choice for information on current events. Liam McCoy: Thanks for this.

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