Top 5 Lessons Learned from the Moodle Upgrade Season

eThink Education

After hundreds of upgrades over the last several months, the eThink Support Team has learned a few valuable lessons about new features and the importance of planning for the Moodle upgrade season. Lesson #1: Upgrade Regularly.

How Learning Can Be Upgraded In This Digital Age

Your Training Edge

Before understanding the method of upgrading the learning process with digitization, let us explore how the process can be helpful to the students by helping them to become more efficient and skilled. They become attentive and learn something productive out of it.

LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

Why And How You Should Educate Customers On Your Products

TalentLMS

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction.

How to Improve Customer Relations

KnowledgeCity

While customer relations are at the core of any business, it’s a responsibility often left to the most inexperienced members of a team. It will make no difference how state-of-the-art your product is, if your customer service is lackluster.

5 Signs that Your Learning Management System Badly Needs an Upgrade

ProProfs

Higher Employee Productivity. As technology evolves and learning requirements change, the Learning Management System also needs upgrading. Every LMS system comes with a lifespan of utility, after which it needs to be upgraded or changed. It Does Not Allow Customized Learning.

3 Ways to Tell When Your CE Medical Software Needs an Upgrade

EthosCE

While you may be using many of the tips and tricks available to make your CE platform do its best work, how can you tell when it is time for an upgrade? By design, your CE platform should help your entire organization be more productive with its existing resources and staff.

How Technology is Changing the Way We Do Product Training

Lemonade

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. All-in-one product training.

How Training Keeps Your Customers Coming Back For More

Litmos

Customer churn. If you haven’t heard the term before, it refers to the upheaval that happens when existing customers end their relationship with your business. In other words, it’s the opposite of customer retention. The slightly longer answer: why customers leave.

The LMS Customization Trap: Why eThink Recommends Configuration Instead

eThink Education

It is an age-old question in the software industry… Do you need a heavily customized Learning Management System (LMS) that reflects your ideal business process flow, or are you better off adapting to an out-of-the-box product that meets most of your needs?

The importance of training your customers

Litmos

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . How do customers use your product, for example? How different is your new upgrade from the classic version they've been using for years?

Last chance! Save $50 on your Camtasia Studio 8 upgrade

TechSmith Camtasia

If you’ve been intending to upgrade to Camtasia Studio 8…now’s the time. Our $50 discount on upgrades ends September 18. So if you like saving money, take advantage of the Camtasia Studio upgrade offer today. Why upgrade? Why upgrade? Why upgrade?

Stunning Free Update to Adobe Captivate 2019 Raises the Bar with Quick Start Projects & Productivity Enhancements

Adobe Captivate

Adobe has found a delightful way to accommodate the needs of developers who are new to eLearning while simultaneously including a serious speed and performance upgrade for more experienced users. . If you aren’t a Captivate customer yet, you can download the free trial here.

5 ways to use digital learning to upgrade your employee onboarding experience

Healthy Work Insights

Like in hospitality business, the experience of the customer starts when he makes his booking, not just when he enters the hotel. For employees who are not in a production environment, why not creating a short VR experience to make them discover what your production environment looks like. For those who are not on the product fields, why not creating an experience that promotes your products.

How Technology is Changing the Way We Do Product Training

Lemonade

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. All-in-one product training.

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Customer Spotlight: How Itential Grew Customer Training Attendance by 2x with Virtual Labs

Appsembler

Launched in 2014, they are experiencing rapid growth with 2017 being a record year for new investments, personnel, and key product developments. More often than not, delivering in-person training to your customers is time intensive, cost intensive and budget intensive.

Benefits of Custom E-Learning Modules

ICDTranslation

It helps train new and current employees and enhances productivity and retention. There are many benefits of creating customized courses that are then translated and localized in order to best answer the specific demands of each target group. . Easy content upgrade and update .

Wanna Build a Better Product? Ask These Questions!

ProProfs

Without new features or upgrade, every new version would look the same. There wouldn’t be much to consider and the sales would definitely drop, and it’d lose a great number of customers. So why would you do the same with your product? i.e., your customers.

Quiz 52

How does customizing of learning help to improve competencies?

Origin Learning

What do conglomerates with highly complex product lines do to keep people charged on gaining skills? They came with different understanding and expertise of the range of products.

Readymade vs Custom eLearning development- Which one is better?

Pinlearn

However, this idea also puts the eLearning entrepreneurs in a dilemma – “whether to buy a ready-made eLearning software or custom eLearning development?”. What is a custom eLearning software? A custom eLearning solution is developed from scratch as per personalized goals and requirements of an entrepreneur or anyone who wants to implement eLearning for business, training, customer education or blended learning. Which one offers easier upgrades?

7 Reasons the Death of the Custom LMS Will Never Happen

KMI Learning

It was that we should drop the ‘custom thing’. Didn’t we know that custom software development, in general, was dead? Custom-developed applications are high cost, slow to get to market and have ROI challenges that don’t hold up to “out-of-the-box” solutions. custom LMS.

Case Study Customer Satisfaction Survey and Response

ProProfs

“Your most unhappy customers are your greatest source of learning” – Bill Gates. To be honest, an angry customer is a real pain in the neck. A customer satisfaction survey is a common way for thousands of companies all over the world to reach their business goals.

GDPR came and went: how it impacted our products

Rustici Software

Our tools can be many things to many people, with each product having its own set of data privacy scenarios to think through. We were proud that we already valued our customers’ data as their own, never shared it out with a third-party for commercial gain and took every reasonable step to keep data secure. We also put some GDPR-required Data Processing Addendums in place for all the tools we use and with customers who rely on our hosted tools.

Design Corner: An Epic Journey—Creating New Product Icons

TechSmith Camtasia

We wanted to bring consistency to both our visual identity and our voice; and to establish a strong connection between web, print, and product. Our goal was and remains to create a cohesive, enjoyable brand experience for our customers, existing and new.

4 Ways to Assess the Product Knowledge of Your Sales Team

CommLab India

According to ASTD State of Sales Training report, product training is the most frequently delivered training to sales people. A Training Industry survey also reveals that most of the sales training received by sales people is about the product. Training Solutions product sales trainin

Sales 73

Make everyone on your team a product expert

Edume

A modern workforce is likely to be distributed, busy, tech savvy and customer facing. The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed.

16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Conversion percentage: The first step in finding out your store’s conversion percentage is tracking the number of footfalls (customer visits) to the store. If your percentage is low, gather customer feedback to find out where expectations weren’t met and make changes to correct them. Evaluating this number allows you to see what new revenue sources might be affecting your sales or whether your store has seen increased productivity in sales personnel or management.

Employee Training Software: 18 Keys to Finding the Best Product for You

Pract.us

If you’re thinking of upgrading your training program with a software package, you’ll have no shortage of choices. Take a look at these 18 key considerations before you go shopping, and you’ll be sure to find the right product for your needs. Can you customize reports?

How to Promote New Features To Your Customers

LearnUpon

Yet, it can be difficult to know how to communicate this information to your current customers. This is a problem many customer success specialists, account managers, and product marketers encounter. It’s easy to create courses for your customers with an LMS.

Try our Managed LMS Services packs and increase your productivity

Paradiso

In Paradiso we understand that organizations have accelerated work times and daily tasks that represent enough workload, leaving no space to manage and custom their LMS platform. This could directly affect the company’s productivity and efficiency. Decide on upgrades.

What is Customer Training and Why You Should be Doing it

LearnUpon

But what about customer training? Why provide training for your customers? In this post, we answer all of your customer training questions. What is a customer training program? Customer training is a branch of eLearning called the extended enterprise.

3 things to consider upgrading from Storyline 1 to Storyline 2

NuggetHead

I’ve listed the three most popular questions I get asked along with links to the related Product Support page. Storyline 2 is a new install; not really an upgrade. Whether you install SL2 for the first time or purchase an upgrade from SL1, you’re not really upgrading the actual software. Storyline 2 Product Support page here. A prompt will launch asking if you want to upgrade the SL1 file to SL2. Storyline 2 Product Support page here.

Message to Current Knoodle Customers

Mindflash

You’ll get great Customer Suppor t, via Live Chat, email and phone. Our latest product, launched in 2010, builds on our legacy in the e-learning space by leveraging advanced cloud-based technology to support the web, social and mobile learning needs of growing companies worldwide.

SCORM Engine customers can now use a Content Distribution Network (CDN) to deliver eLearning content

Rustici Software

Occasionally, our customers have run into problems that need to be solved by placing their learning content… somewhere far away from their LMS. Over the years, we’ve helped our customers solve these problems with SDXD or Central / Remote when possible.

The potential pitfalls of a custom LMS solution

LearnUpon

That time has been split between working on customized LMS implementations (about 8 years) and cloud-based LMS solutions during my time with LearnUpon. Reasons to choose a custom LMS. Pitfalls of a custom LMS solution. Customizations. Upgrades.