Product Review – Instilled LXP

eLearning 24-7

Writing a product review on a product that I use, well, I am about to use. Several months back, I saw the Instilled LXP in a beta form, and immediately was entranced by the video aspect – capabilities, functionalities among other items. Very good video editing tool.

5 Myths About Video Based Learning

Your Training Edge

A lot of people still have a tough time to accept video-based learning as an effective and engaging learning tool. We have seen many myths in the learning and development industry and using video-based learning is no exception. Most of us love watching videos.

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Customer Experience Key to Product Design

Origin Learning

And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Let’s start by presuming that your social learning flight has taken off.

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How to Drive Revenue from Your eCommerce Product Videos

3Play Media

Today’s consumers seek a retail experience that offers the best of both the on- and offline shopping worlds—combining personalization with competitive prices, choice with detail, and product tangibility with convenience. Video. Are you aiming to promote a particular product or line?

Agile Microlearning Explained

transformations lead to new solutions, advanced ideas, and increased productivity and profit. video game, gamification of learning is the process of using game. OttoLearn allows the trainer to provide custom. COGNITIVE SCIENCE BEHIND OTTOLEARN v1.1

Training Video Production, Humanized

Unboxed

Today, as the Director of Content Strategy at Unboxed, I’ve had the honor of being part of a team that’s produced hundreds of microlearning videos for our clients. You’ll often hear me say, “Use as much video as possible!” Video Works. People who like videos, that’s who.).

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

Why And How You Should Educate Customers On Your Products

TalentLMS

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction.

How to Train Your Customers Using an Extended Enterprise LMS Training System

TOPYX LMS

Customers are the heartbeat of your company. They keep organizations afloat by purchasing products and services, as well as by referring new customers. But customers only continue purchasing from a company and referring new customers if they’re satisfied with their experience.

4 Proven Steps To Make High-Quality Product Demo Videos

TechSmith Camtasia

A product demonstration video illustrates how your product works by showing it in action. Demo videos are a compelling way to communicate your product’s value to prospective customers. Here’s how you can create a product demo video in four easy steps.

Learning The Language of Customer Education: A Pocket Guide

Talented Learning

We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?).

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. Those options are fine if you are thinking on a Facebook profile or even a video conferencing tool. Why you need a Custom LMS solution?

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Use PowerPoint to Create Custom Videos

Rapid eLearning

In fact, I regularly use PowerPoint to create the graphics and custom assets for my e-learning courses. Custom graphics : Here’s an example where I used PowerPoint to create the graphics for my Rise flash card interaction. Create a Shaped Video. Customize slide size.

Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Customer Service Run Amok.

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How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

Better Productivity with Raptivity: A Story of Customer Centricity

Vikas Joshi on Interactive Learning

It is no different with product design. You design products in a flash of inspiration, and keep making them better by listening to your customers. release is full of productivity features that are based on ideas that come straight from the trenches. Raptivity now shows helpful information such as recommended image size, sound bit rate, video format, size, frame rate etc alongside the customization window.

Training Manager Frustrations: The Customer Service Solution

Gyrus

Training Manager Frustrations: The Customer Service Solution. Everyone wants to receive good customer service and every company would like to think they offer acceptable to great customer service. And yet good customer service should never be a company’s goal.

Including Videos In Your Customer Success Strategy

mysimpleshow

It might not be the case yet, but it surely is worth putting a greater emphasis on customer relations and customer success. What do c ustomer success strategies look like and how can you use videos for your benefit? Make videos that tackle FAQ’s and explain common issues.

Customizing Camtasia Templates to Meet Your Needs

eLearning Brothers

The following video will demonstrate how to edit a Camtasia theme to fit your needs. The post Customizing Camtasia Templates to Meet Your Needs appeared first on eLearning Brothers. Camtasia Resources Camtasia Template Library eLearning Featured Products/Services Resources

Stunning Free Update to Adobe Captivate 2019 Raises the Bar with Quick Start Projects & Productivity Enhancements

Adobe Captivate

The Adobe Captivate 2019 Free Update Announcement Video – includes a short overview. Check out the getting started video for a more visual introduction to the enhancements and new features. This great video summary demonstrates how simple it is to make a button from an image.

Tips for Making a Successful Corporate Video That Will Impress Your Clients

Your Training Edge

A corporate video helps the public and your potential clients to understand your company, the products, and employees. Basically, a corporate video focuses on your business operations as a whole, rather than a specific product or objective. Share the video.

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9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Video-based learning is not an unknown concept. Another report by CGS revealed that video-based learning is one of the top methods for effective learning. Creating learning videos or micro-learning videos is a blessing in disguise. Why Video-Based Learning?

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Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

Video Search: Quick Tools for Making Your Videos & Video Libraries Searchable and SEO-Friendly

3Play Media

More and more information is at our fingertips every day, and being able to sort through it in a productive and efficient way is critical to any Googler’s sanity. However, video content is oftentimes invisible to search engines. That’s where video search comes in.

How Video Accessibility Improves UX and SEO

3Play Media

Online video has the profound ability to communicate a message quickly and to engage in effective storytelling simultaneously. Companies must deliver video content to their audiences in new and appealing ways, and online video marketing strategies must be thoughtful and deliberate.

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Connect. Communicate. Learn Video Way

Origin Learning

The digital era has moved on from passive watching to interactive and engaging formats that keep employees or customers engaged and enraptured with the content. Using the videos as part of an activity stream is engaging as well as effective.

How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. How Well Do Your Customers Know You ? What about the customer side of this coin?

How to Train Your Customer Facing Employees

Kitaboo

You ask the salesperson if it’s available, but he asks you to wait and attends another customer instead. That one salesperson- who could have asked another staff member to assist the customer or could have answered the customer’s query for a minute before politely excusing himself to attend to the new customer. This shows how important it is to have quick-thinking and proactive customer facing employees. eLearning Modules for Product and Process Training.

[Video] How to Modify Custom Articulate Storyline 2 Skins

eLearning Brothers

But before you watch the video at the end of this post, I suggest you take a look at the downloading options and take note of the skin dimensions below since they have changed: Downloading Storyline 2 Templates in the Library. Video on How to Modify Custom Articulate Storyline 2 Skins.

How Technology is Changing the Way We Do Product Training

Lemonade

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. All-in-one product training.

5 Steps to Creating a Customer Story Video

TechSmith Camtasia

The best person to sell your product or service is not you. You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers.

Have You Thought of Video-based Training for Your Customers?

CommLab India

Can you build a house by watching YouTube instructional videos? Aided by her four kids, a small bank loan, and a big dream, she constructed the two-story, five-bedroom house by watching YouTube videos. Video-based-learning: The growing trend. Videos are powerful to tell stories.

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