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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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10 LMS Providers

Ed App

Celebrate learning milestones with Custom Achievements —whether that’s completing a lesson or a course, scoring specific points, earning Stars, or even just opening the learner app! Custom achievements. You can also create interactive courses and videos that your learners specifically need using its authoring tool. Cost: Free.

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10 Training Record Management Tools

Ed App

Training Record Management Tool # 3 – Zoho Showtime. Zoho Showtime is a training record management tool that helps you better run and manage your workforce training and development programs. You can also add information such as videos and recordings so that workers can learn at any time. Customer help center.

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10 Knowledge Management Software

Ed App

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. Knowledge Management Software #3 – Zoho Showtime. You can also upload content like videos and recordings so that employees can learn at their own convenience. .

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10 Sales Training Software

Ed App

Sales Training Software #2 – Zoho Learn. Zoho Learn is also a good place to manage your sales training initiatives and equip your salesforce with all the interpersonal and technical skills they need to do their job well. You can upload a video of yourself, or record your screen to present certain processes. Video coaching.

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15 Must-Have Knowledge Sharing Tools

The Training by Nelle Blog | Corporate Training and Consulting

Why You'll Love it: Real-time pop-up captions for videos. ZOHO Features: Offers a collection of productivity platforms such as writing, presentation, spreadsheet, and sync applications; In-app chat feature, SSL security, Dropbox integration, business reporting, server-recovery integration, website-builders and lots more.

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What is User Onboarding? Definition, Examples & Benefits

learnWorlds

Before becoming a user that sticks to your product, any individual has to understand how to use it and why they want to use it in the first place. Research shows that 80% of customers will delete an app if they do not know how to use it. How do you properly onboard users to your product, and what mistakes can you avoid in the process?