Thinkific

JANUARY 12, 2024

Here’s one of the simplest questions you can ask your customers: Would you recommend us to your friends? Word-of-mouth referrals… The post How to Improve Your Net Promoter Score (NPS): Actionable Tips, Processes and Free Templates appeared first on Thinkific.

Score 52

Score Templates Free Tips 52

Thinkific

JANUARY 4, 2024

If you’re an avid user of software products, chances are you’ve gotten an email asking you how likely you are… The post Net Promoter Score (NPS): Ultimate Guide + Free Email Templates appeared first on Thinkific.

Score 52

Score Templates Guide Free 52

learnWorlds

SEPTEMBER 12, 2023

And, if you need custom learning activities, LearnWorlds also supports SCORM, the format most instructional designers use to deliver custom courses for corporate training. As we already mentioned earlier, you need to be sure to upload scores to the HR management or CRM software to keep track of training.

Compliance Training 98

Compliance Training Resources Program Corporate eLearning 98

Knowledge Guru

AUGUST 7, 2013

Continuing with game elements, this post focuses on rewards and scoring. Scoring is crucial to how a game is perceived by players. A good scoring algorithm helps hook players in the game experience. Scoring typically correlates to how well/poorly someone is doing in the game. Let’s look at rewards first. Many games don’t.

Score 206

Score Games Player Design 206

Challenge to Learn

FEBRUARY 10, 2017

Using the Net Promoter Score (NPS) to engage with our customers proved to be very useful for Easygenerator. Wat is a Net Promoter Score? The Net Promoter Score is the outcome of a simple question: How likely is it that you will recommend to a friend or a colleague? Passives ; with a score of a 7 or a 8.

Score 100

Score Easygenerator Comparison Survey 100

eLearning Industry

JULY 4, 2019

Training your customer care team is all about solving customers’ problems. But can you use mobile learning tools to make your customers happy too? In this article, I explore 4 ways that a mobile learning platform can help you achieve stellar customer satisfaction scores.

Score 65

Score Mobile Learning Mobile Custom 65

Appsembler

JANUARY 5, 2022

Customer training can improve product usage, increase customer retention, lower support costs, and make customers and resellers successful with your product – making it obvious why the software companies have made it a priority. The first step is to understand how your customer-facing function is performing.

Custom 97

Custom Metrics Training Train 97

Learning Pool

FEBRUARY 7, 2022

Customer retention. Customer reviews. Major electrical retailer, AO World is one such customer who has implemented a number of Learning Pool’s off-the-shelf collections to enhance their content offering to employees. Company’s economic growth potential. Company’s social responsibility. Employee turnover.

Score 89

Score Leadership Providers Brandon Hall 89

eLearning 24-7

MARCH 16, 2023

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

Metrics 77

Metrics Custom Education White Label 77

Appsembler

SEPTEMBER 9, 2021

This article is aimed at helping customer training teams begin measuring the return on investment (ROI) of their customer training initiatives. Customer Retention Rates. It can cost as much as five times more to attract a new customer than to retain an existing one. Satisfaction Scores.

ROI 85

ROI Custom Metrics Score 85

eLearning Industry

MARCH 18, 2021

What's the importance of customer training in terms of loyalty, retention, and satisfaction scores? Discover how to launch a strategy that helps you hold on to customers and expand into new markets. This post was first published on eLearning Industry.

Custom 88

Custom eBook Score eLearning Strategy 88

Brilliant Teams

JULY 20, 2023

Measuring ROI: Custom eLearning Development - Introduction Discover how to measure the ROI of custom eLearning development and optimize your training initiatives. In today’s fast-paced digital world, organizations are increasingly turning to custom eLearning development as a means to train and educate their employees.

Custom eLearning Development 52

Custom eLearning Development ROI eLearning Developer Custom 52

eLearning Industry

DECEMBER 27, 2020

With so much competition, it’s increasingly difficult to build a strong brand relationship. In this article, I share 7 tips to use LMS integrations to keep consumers content and build a better rapport. This post was first published on eLearning Industry.

Integrate 107

Integrate Score LMS Tips 107

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance? It helps improve how we teach and learn.

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Epilogue Systems

FEBRUARY 27, 2024

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. It’s a labyrinth of possibilities, but navigating it successfully requires a new kind of compass: a digitized customer experience (DCX). Digitizing Customer Experience (DCX): What is DCX?

Digital 52

Digital Custom Customer Service Metrics 52

eLearning 24-7

APRIL 9, 2021

I identified what I saw are the top 16 Learning Systems that play in the customer education market and used a methodology to confirm how/why they were a “group of 16” Next, I broke them into four “grid regions” – take that Grids – and created actual locations as though they would appear at those places.

System 105

System Custom Education Metrics 105

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Talented Learning

JANUARY 21, 2020

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? ” Why Value Creators Put Customers First. Therefore, it’s essential to understand what your customers value most.

Metrics 90

Metrics Custom Score Streaming 90

Knowledge Guru

SEPTEMBER 21, 2018

Knowledge Guru’s Drive has two delivery methods for minigames: Daily 3 and Custom. Custom allows game authors to choose how players complete their Drive experience. To customize game order: Navigate to Customize > Minigame Delivery. Choose Custom on the toggle. Navigate to Customize > Minigame Delivery.

Games 100

Games Custom Bloom Player 100

Experiencing eLearning

FEBRUARY 10, 2015

I created a Captivate activity with a custom effect using motion and scaling to animate two cars driving away to the horizon. The movement is saved as a custom effect (drive_away) so I can reuse it, as explained by Lieve Weymeis on her blog. One note about these custom effects: they seem to be very glitchy and unstable.

Captivate 170

Captivate Custom Effectiveness Examples 170

TIER1 Performance

JANUARY 18, 2024

The Philips patient monitoring clinical education team is committed to doing just that—supporting customers through these staffing challenges, as well as preparing them to use the next generation monitoring solutions in the most flexible and efficient methods possible. They know what to expect.”

Custom 52

Custom Blended Learning Compliance Training Consulting 52

OpenSesame

FEBRUARY 4, 2021

Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. . Many customers reported that their calls were “difficult.” The big takeaway.

Customer Service 98

Customer Service Services Custom Policies 98

The Logical Blog by IconLogic

MARCH 20, 2018

    Leaders can turn boring town hall meetings into engaging experiences that score big with employees. Highlight new products, employees who put company values into action, customer testimonials, advertising campaigns, volunteers in the community, or anything that includes employees doing great work.   Show a movie.

Score 100

Score Communication Podium Poll 100

The Logical Blog by IconLogic

MARCH 20, 2018

    Leaders can turn boring town hall meetings into engaging experiences that score big with employees. Highlight new products, employees who put company values into action, customer testimonials, advertising campaigns, volunteers in the community, or anything that includes employees doing great work.   Show a movie.

Score 100

Score Communication Podium Poll 100

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Custom eLearning Development 131

Custom eLearning Development Custom Education Program 131

Arlo Training & Events Software

MARCH 30, 2023

Customer feedback is a powerful tool, giving you valuable insights into your customers’ needs and preferences. In any business, it’s important to have a deep understanding of how your customers perceive your products and services. The best way to gain these insights is through customer feedback.

Custom 52

Custom Business Forum Survey 52

Appsembler

MAY 3, 2022

It’s easy for your customer training program to become outdated and ineffective without you even noticing. The customer training industry has changed a lot in the last few years driven by factors such as technological innovation, new ways of working, and new generations entering the workforce.

Custom 98

Custom Companies Metrics Training 98

ProProfs

SEPTEMBER 25, 2017

Have you heard this popular quote from Bill Gates“Your most unhappy customers are your greatest source of learning.” ” This saying makes perfect sense in this age of Internet because sometimes your satisfied customers aren’t the ones you should be thinking about. What is Net Promoter Score.

Score 51

Score Metrics Social Media Survey 51

Folio3

AUGUST 18, 2023

Executive Summary: Evaluating the return on investment of custom eLearning development solutions is crucial for businesses looking to maximise their training initiatives. Understanding Measuring ROI of Custom eLearning Development Solutions is essential to making wise decisions.

Custom eLearning Development 52

Custom eLearning Development ROI eLearning Developer Solution 52

Capytech

APRIL 14, 2021

How to Improve Customer Service with E-Learning. Providing good customer service is critical to business success for almost all companies. Good customer service is not a given, though, and it doesn’t happen by accident. Instead, it requires good customer service skills. Benefits of Customer Service Training.

Customer Service 116

Customer Service Services Custom Metrics 116

eLearning Industry

MAY 25, 2021

This webinar is packed with insights from Adobe's director of digital learning evangelism to help you leverage a customer education strategy to improve adoption rates and CX scores. This post was first published on eLearning Industry.

Custom 68

Custom Education Director Score 68

Appsembler

JANUARY 5, 2022

Customer training can improve product usage, increase customer retention, lower support costs, and make customers and resellers successful with your product – making it obvious why the software companies have made it a priority. The first step is to understand how your customer-facing function is performing.

Custom 52

Custom Metrics Training Train 52

eLearning 24-7

APRIL 8, 2022

The Best of the Best Customer Education Bracket for 2022. As previously covered in other posts, the industry has splintered into audience-focused types if you will, as in systems whose focus is employees, customer education, or a combo – employees and customers. Customer Education Focused Systems in the Bracket.

Custom 75

Custom Education Metrics Docebo 75

Hurix Digital

NOVEMBER 29, 2023

As a result of its exponential growth in popularity, gamification in retail has become a crucial marketing tool for businesses looking to increase customer loyalty and revenue. How Gamification Induces Higher Customer Engagement in Retail? How Gamification Induces Higher Customer Engagement in Retail? to reach USD 37.00

Gamification 52

Gamification Augmented Reality Custom Behavior 52

Training Industry

SEPTEMBER 9, 2013

If you’re a trainer or training professional, you probably use some type of customer satisfaction score to measure how happy students are with the courses that you offer them. If your satisfaction scores are high, you communicate that message out to the organization to highlight what a great job you’re doing.

Score 62

Score Custom Organization vendor 62

The Performance Improvement Blog

DECEMBER 10, 2013

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Rather than trying to improve the customer experience, they are trying to improve their scores.

Custom 185

Custom Games System Customer Service 185