Dashe & Thomson

DECEMBER 14, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Hey, That’s Social Learning! by Jolene on December 14, 2010 in social learning Recently I witnessed a fabulous and fascinating display of social learning – a high school chamber music concert.

Social Learning 100

Social Learning Social Networks Blended Learning Social 100

Dashe & Thomson

FEBRUARY 9, 2011

My background includes extensive experience in learning, teaching, and facilitation, and I love technology and how its changing our culture. Some of my photography can be seen in local art galleries and online through National Geographic image stock. Enjoy people; embrace life! Rob Mueller: Great post on using games as a training device.

Social Networks 145

Social Networks Network Social Learning Blended Learning 145

Dashe & Thomson

APRIL 6, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Sound of Silence by Jim on April 7, 2011 in eLearning At what point does narration really add anything to an eLearning module, and at what point is it simply being added because “it’s what’s expected?” Properly d.

Social Networks 154

Social Networks Sound Social Learning Blended Learning 154

Dashe & Thomson

APRIL 19, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Who’s Building the Social Learning Roads? We understand that social media, and at a higher level social learning, are crucial to course design moving forward. Trent gets it! Properly d.

Social Networks 124

Social Networks Social Learning Social Blended Learning 124

Dashe & Thomson

APRIL 21, 2011

As VP, Instructional Design Services for Dashe & Thomson, Inc. View all posts by Andrea → ← Who’s Building the Social Learning Roads? Most recently, Ive been working on training programs for the propane industry. Rob Mueller: Great post on using games as a training device. Liam McCoy: Thanks for this.

Innovation 165

Innovation Social Learning Blended Learning Social Networks 165

Dashe & Thomson

MARCH 8, 2011

The gist of it was that even though we have an enormous amount of tools available to enable social learning across far reaching boundaries, the self-study type of eLearning seen in so many workplaces today can potentially cut learners off from any type of social interaction during the course of the learning.

Blended Learning 145

Blended Learning Social Learning Social Social Networks 145

Dashe & Thomson

MARCH 25, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. Rob Mueller: Great post on using games as a training device. Properly d.

Social Networks 154

Social Networks Blended Learning Social Learning Blogging 154

Dashe & Thomson

FEBRUARY 23, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Impact of Social Learning: Will You Be The First? by Andrea on February 23, 2011 in social learning The other night I attended a lecture at the University of Minnesota Medical School.

Social Networks 181

Social Networks Social Learning Social Blended Learning 181

Dashe & Thomson

MARCH 6, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. by Michael on March 7, 2011 in blended learning If you still believe that “classroom learning is the best learning” for your training and learning programs, I have some news for you.

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Dashe & Thomson

DECEMBER 14, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Hey, That’s Social Learning! by Jolene on December 14, 2010 in social learning Recently I witnessed a fabulous and fascinating display of social learning – a high school chamber music concert.

Social Networks 100

Social Networks Social Learning Blended Learning Social 100

Dashe & Thomson

MARCH 13, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information by Paul on March 14, 2011 in social learning Most of us in the adult learning industry have already found and incorporated Twitter into our everyday lives.

Social Networks 163

Social Networks Twitter Social Learning Blended Learning 163

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Dashe & Thomson

JANUARY 14, 2011

Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh.

Social Networks 113

Social Networks Social Learning Blended Learning Blogging 113

Dashe & Thomson

FEBRUARY 25, 2011

Ellen Weber nicely summarizes a few of the lessons this movie teaches us about learning. In particular, Weber talks about the power of human interaction in teaching (aka social learning): Interpersonal intelligence engages others best in curious, equitable, and caring situations. Jim: Glad you enjoyed the post, Liam!

Social Networks 133

Social Networks Blended Learning Social Learning Blogging 133

Dashe & Thomson

DECEMBER 27, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Temporary Staffing Revolution by Paul on December 28, 2010 in Temporary staffing A few weeks ago, I grabbed coffee with a long-time family friend that happens to be a training developer. Jim: Glad you enjoyed the post, Liam!

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

MARCH 11, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Can Games Transform the World? I am currently the Director of Instructional Design and eLearning for Dashe & Thomson.In my spare time I read, play with my kiddos, and train with the Dashe & Thomson running team.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Dashe & Thomson

JANUARY 25, 2011

My background includes extensive experience in learning, teaching, and facilitation, and I love technology and how its changing our culture. View all posts by Michael → ← The Ultimate Brain Food: Performance Support Online Video: the Perfect Social Learning Tool? Enjoy people; embrace life! Liam McCoy: Thanks for this.

Social Networks 126

Social Networks Blended Learning Social Learning Blogging 126

Dashe & Thomson

MARCH 27, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Accelerated Learning: Where Does It Fit In? In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Jim: Glad you enjoyed the post, Liam! Properly d.

Social Networks 140

Social Networks Blended Learning Social Learning Blogging 140

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs.

Sales 419

Sales Diversity Training Program Case Study 419

Dashe & Thomson

JANUARY 21, 2011

Military May 19, 2011 Give User Adoption the Respect it Deserves May 17, 2011 How Social Networks Can Harness the Power of Weak Ties May 11, 2011 Addressing On-Demand Learning and Performance Needs #LCBQ May 9, 2011 Why Companies Should Spend More on Social Learning May 5, 2011 Gregg Sean: Nice review of the topic , I was seeking to see wh.

Performance Support 100

Performance Support Social Networks Brain Blended Learning 100

Paradiso

OCTOBER 12, 2023

In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. It supports various learning materials such as videos, tests, simulations, and gamification. It encourages social learning and teamwork among teachers and students in banking and finance training.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Ed App

MARCH 21, 2021

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

Customer Service 52

Customer Service Services Ideas Custom 52

Dashe & Thomson

FEBRUARY 22, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Using Wikis to Stop Brain Drain by Jolene on February 23, 2010 in Wikis In his December Training Magazine article Training in a Web 2.0 Rob Mueller: Great post on using games as a training device. Liam McCoy: Thanks for this.

Wiki 100

Wiki Social Networks Blended Learning Brain 100

Dashe & Thomson

APRIL 19, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Who’s Building the Social Learning Roads? We understand that social media, and at a higher level social learning, are crucial to course design moving forward. Trent gets it! Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Social 100

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Key features: Learning repository.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

eLearning Industry

FEBRUARY 16, 2020

Implementing the right customer service training program will help your teams to better understand the business and resolve customer queries easily. Keep on reading this article to find out more. This post was first published on eLearning Industry.

Customer Service 74

Customer Service Custom Services Training 74

Paradiso

NOVEMBER 16, 2018

All the companies offer significant features, but some of them are really outstanding in terms of innovation, setup, technical support, customer support, and creativity. Customer Experience: The LMS’s purpose is to provide the best experience, making sure that the user gets the proper treatment. Upside Learning. contact-form-7].

Compliance Training 107

Compliance Training Software Case Study Companies 107

CHRP-INDIA

FEBRUARY 2, 2021

The Retail Industry mainly deals with the customers; hence several companies are conducting training programs for their employees on dissimilar topics and aspects of their jobs that are unique and productive. It is often said that the employee should be smart enough not only to focus on sales but build high levels of customer service.

Solution 80

Solution Industry eLearning Custom eLearning Development 80

Infopro Learning

OCTOBER 27, 2020

Many industry leading organizations have found that developing custom eLearning solutions has been an effective training method and can help overcome these all to common training challenges. In this article we are going to share 3 tips that will help you create engaging personalized learning experiences that will maximize your training ROI.

Custom eLearning Development 419

Custom eLearning Development Personal Learning Diversity Training Blended Learning 419

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Dashe & Thomson

NOVEMBER 10, 2011

I sat down with Shane Raymond, Director of Training and Development at RBC Wealth Management , the US Wealth Management division of Toronto-based Royal Bank of Canada , to discuss social learning. The financial services industry has evolved a lot over the last decade. Rob : Specifically, how about social learning?

Social Learning 179

Social Learning Social Services Wiki 179

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91