Remove Custom Remove Services Remove Social Networks Remove Yammer
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How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

The power of tools like Facebook, LinkedIn, and Yammer, are pretty astounding. A lot of the Social Media Mavens , however, are really ranting, not about the technology, but about the human dynamics related to social networking.

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

Networking comes naturally for some people, but not-so-much for others. Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet.

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Surfing the Net: Waste of Time or Personal Directed Learning.

Dashe & Thomson

IOL is facilitated through the use of tools like Yammer that connect coworkers across the globe. I learned that the Target Center in Minneapolis is the 28 th busiest building in the nation via Facebook today. That’s right, FACEBOOK! ASL, by definition, can happen anytime, anywhere. Download the whitepaper » Blog this!

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Practical Ways to Design Social Media Into Your Training Programs

Mindflash

Since spring of this year, I have designed several learning programs using Yammer with good results. In this post I’ll show you how I use Yammer in our training classes and how you can too. You must have the belief that any (well, just about any) activity you do in class can be done on a social network.

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Business applications of Twitter

E-Learning Provocateur

But of course, tweet scanning also falls into the Customer Service portfolio. Twitter is used by many as a loudspeaker to vent their displeasure at bad service. What an opportunity to win new customers! The trick is to keep your tweets customer-centric instead. Active tweeting. participatory culture.

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Our Marketing team wins Prestigious International Award

Learning Pool

Event sponsors include prestigious organizations such as LinkedIn, Yammer and Oracle. The group was recently awarded the Queen’s Award for Enterprise (Innovation), a (US-based) Stevie’s 2020 Gold Award for Customer Service, a Brandon Hall Silver Award for Excellence in Learning, and a CSR World Leader Award.

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Should You Replace Classroom with Online Training?

Mindflash

I know, listening to a lecture on your company’s new customer service process is not exactly a TED Talk. Instead of using valuable classroom time conducting lectures, create a (or a series of) self-paced online training courses that explain the new customer service process. It’s boring.