Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. Docebo customer Zoom (heard of them?)

Custom 213

Custom Education Docebo Business 213

Infopro Learning

FEBRUARY 25, 2021

They have changed everything from how they handle customer interactions and safety protocols to how their employees work. What are Learning Administrative Services? There are five different areas a learning administrative services company can assist you with. Covid19 shook up the business world last year. Scheduling.

Outsource 322

Outsource Services Benefits Association Learning Management System 322

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Docebo

APRIL 23, 2020

With a growing list of clients in Europe, including Deliveroo, Heineken, HP, L’Oréal, Revolut, Samsung, and TUV, we will also look to our customers to provide essential advice on their L&D journeys to success. How tech companies in Europe are transforming their customer success. – Optimise sales enablement.

Docebo 130

Docebo Expert Custom Poll 130

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Spark Your Interest

SEPTEMBER 8, 2022

Zoom webinar training has quickly become an essential way for organizations to deliver their training. But how many Zoom webinars have you attended, which have been poor experiences? So in this article, you’ll learn when to use zoom for webinar training and when not to. Zoom is a cloud-based video conferencing service.

Training 153

Training Train Create Hosting 153

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Ed App

OCTOBER 27, 2022

We’ve compiled a list of customer service training software to give your teams the skills and knowledge to deliver the best customer experience to your customers. Customer Service Training Software #1 – EdApp. Sign Up For Free and Start Using The Best Customer Service Training Software Today!

Customer Service 40

Customer Service Services Software Custom 40

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

Limestone Learning

MARCH 1, 2024

Whether you’re looking to rev up your creativity, level up your business practices or just soak up some new knowledge, this month’s crop of webinars has everything you need to get started. In this webinar, Scott Provence, Senior Learning Strategist at ELB Learning, will explore how society develops such an aversion to failure.

Free 52

Free Diversity Training Develop Authoring Tools 52

BrainCert

MARCH 18, 2024

The regular customers aren't just there to drink coffee; they're like a little family. Just like this coffee community, businesses need to create a sense of belonging and connection among their customers. Facilitate Online Courses: Offer online courses related to your product or service. What is a Community?

Community 52

Community Custom LMS Forum 52

eLearning Brothers

FEBRUARY 5, 2018

Last week we had our own Doug Lange give an amazing webinar showing off some recent projects by the eLearning Brothers Custom Solutions Team. In the webinar recording below you’ll see the power of our Custom Solutions team as they turn eLearning projects into something learners and stakeholders love.

Custom 119

Custom eLearning Adobe Project 119

Limestone Learning

JULY 3, 2023

If time is short but you have a spare hour, why not spend it on a free webinar, where you can focus on personal development and productivity? In this webinar, Destery Hildenbrand, XR Solution Architect at Intellezy, will explain what virtual reality is and how it fits into your learning technology landscape.

Diversity Training 114

Diversity Training Free Develop Blended Learning 114

ansrsource - Accelerating Better Ways to Learn!

AUGUST 3, 2023

Our unwavering dedication to this mission has once again earned us a prestigious accolade: for the second year in a row, we have earned a spot on Training Industry ’s 2023 Learning Services Watch List. About ansrsource ansr source designs, develops, and delivers customized learning experiences with speed, scale, and sophistication.

Services 96

Services Training Train Innovation 96

eLearning Brothers

OCTOBER 16, 2017

For one, in most cases, you aren’t able to customize them to your company branding guidelines. With this revolutionary new offering, you receive a pre-built course ready to be plugged directly into your LMS as-is, but you also get the source files so that you can customize it to your heart’s content.

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Courseware Custom Examples Sample 109

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

EdCast

JANUARY 22, 2018

WEBINAR – 4 Keys to Maximizing Customer Success for SaaS Customers Register for this webinar on Thur., Leading SaaS (Software as a Service) companies understand a critical area for driving revenue growth today: Customer Success. March 29 at 11a PT / 2p ET.

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Custom Software Services Companies 78

Infopro Learning

JULY 16, 2021

New software and technology have been adopted across various industries to meet changing customer needs better. Training outsourcing with a managed learning services provider has become increasingly popular. One valuable training service managed learning providers offer that is often overlooked is learning administration.

Outsource 450

Outsource Providers Custom eLearning Development Association Learning Management System 450

Limestone Learning

DECEMBER 30, 2020

With that, here’s January’s round-up of free webinars to get you thinking for 2021. PT: Articulate Storyline: Creating, Saving, and Sharing Custom Players There are many variations in customizing the Player in Articulate Storyline. A little inspiration always helps. Tuesday, January 5, 2021, 11 a.m.–12

Brandon Hall 139

Brandon Hall Free Diversity Training Compliance Training 139

Inkling

SEPTEMBER 8, 2016

Brands that operate multiple store locations, such as retailers and quick service restaurants, understand the importance of a consistent customer experience. Uniformity in operations is the key to delivering superior customer experiences that drive greater sales and build brand loyalty. Be sure to join us on Tuesday!

Custom 100

Custom Standards Discussion Association 100

Limestone Learning

JULY 28, 2021

If you’re at a loss as to how to get everything you want out of summer and still be productive, you might find some inspiration in a free webinar or two. This dynamic and interactive webinar will give you the foundation for building a customized skills strategy that aligns to your mission and people strategies. Check them out!

Virtual Classroom 137

Virtual Classroom Diversity Training Free Authoring Tools 137

Webanywhere

APRIL 22, 2023

Customers have more choices than ever before. One increasingly popular way to do this is by establishing a customer university, an educational program designed to help customers learn more about a company’s products and services. First, let’s define what we mean by a customer university.

Custom 52

Custom Metrics Brandon Hall Social Media 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

Performance Support 93

Performance Support Support Teams Custom 93

Limestone Learning

NOVEMBER 30, 2021

Put on your ugliest Christmas sweater, pour yourself a beverage and browse through this month’s list of free webinars. You may pick up some good ideas for finishing out the year, and a one-hour webinar can be a nice change of pace. One answer is to build a high-quality customer learning community.

Free 119

Free Brandon Hall Authoring Tools Compliance Training 119

Limestone Learning

AUGUST 27, 2021

If you’re not too busy stowing the camping gear in the garage or looking for deals on school supplies — and if you’d just like to sit down and listen to someone else offer tips and tricks for work success — why not take a time-out with a free webinar or two? September is packed with interesting events. Tuesday, September 7, 2021, 11 a.m.–12

Free 129

Free Brandon Hall Develop Diversity Training 129

Limestone Learning

SEPTEMBER 30, 2022

Fall is a great time to put on some socks and do indoor things — like enjoying a free webinar! Robinson, Consultant at Custom Professional Learning LLC, will provide a brief overview of five phases of program evaluation and dive into key considerations for creating these tools. Monday, October 3, 2022, 12 p.m.–1

Free 104

Free Brandon Hall Diversity Training Develop 104

STRIVR

NOVEMBER 8, 2021

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. Your customer interaction training must be tied to your overall business strategy.

Custom 102

Custom Customer Service Virtual World Services 102

Limestone Learning

JULY 31, 2023

But if you do have an hour or so to devote to learning, why not check out a free webinar? During this webinar, Yulia Barnakova, Emerging Technology Strategist at Accenture, will explore how AI can be used to enhance workflows around: Developing branding, content, and scripts. It’s a productive way to spend your time in the shade!

Free 76

Free Diversity Training Compliance Training Authoring Tools 76

eLearning Brothers

AUGUST 14, 2017

Last week we hosted our very own Misty Harding in a webinar about better design. As mentioned in the webinar, you can find all kinds of great templates in our Template Libraries: eLearning Template Libraries. You can also sign up for a demo of our Custom Development here: Custom Solutions.

Design 0

Design eLearning Templates Library 0

TalentLMS

JANUARY 28, 2022

In the past, maintaining a good relationship with customers was simple. But the importance of building relationships with customers is as strong today as ever. Why building your relationship with customers matters. The most obvious reason to establish connections with those you serve is to promote customer loyalty.

Custom 98

Custom Customer Service Trust Sales 98

Limestone Learning

JULY 28, 2022

One way is to carve out an hour and attend a free webinar. Customize and personalize training. Speaker, Educator and Consultant at Custom Professional Learning LLC, will provide a brief overview of five phases of program evaluation. And it’s just getting busier. August has a good lineup! Tuesday, August 2, 2022, 8 a.m.–9

Diversity Training 97

Diversity Training Free Compliance Training Brandon Hall 97

TOPYX LMS

JANUARY 7, 2020

Customer training isn’t just for tech companies. Manufacturers, in particular, have a lot to gain by prioritizing customer training. P&G’s training serves its current customers and attracts new ones, as well. 1 The online university features product training as well as practical cleaning tutorials.

Custom 130

Custom Companies Tutorial Training 130

Limestone Learning

SEPTEMBER 30, 2021

But that doesn’t mean you can’t spend a strategic hour attending a webinar, right? The October crop of free webinars is always fun, and even if you’re a vampire, you don’t need a formal invitation. Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives.

Free 136

Free Diversity Training Compliance Training Brandon Hall 136

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

Custom 52

Custom Training Train Learning Objects 52

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

Customer Service 52

Customer Service Services Diversity Training Custom 52

Limestone Learning

OCTOBER 31, 2022

If you need some ideas, why not check out one of the free webinars being offered this month — it may just give you the boost you need to finish out the year on a high note. In this webinar, with Sounding Board, Inc.’s What do you need to do it? Tuesday, November 1, 2022, 10 a.m.–11

Free 95

Free Compliance Training Develop Brandon Hall 95