Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. Effective training for call center agents is a vital investment for any call center.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

TechSmith Camtasia

MAY 5, 2021

Are you educating your customers effectively? But truly empowering your customers goes beyond the material you provide. Customer education is an incredibly broad topic, with lots to consider from a customer, content creation, and business perspective. Doug also leads TechSmith’s customer education strategy and approach.

TechSmith 98

TechSmith Lesson Education Custom 98

Rustici Software

APRIL 14, 2022

This itch has me watching a lot of travel-related YouTube videos and building our rather large spreadsheet of destinations we want to visit in the coming months/year. This year, Rustici Software customers accounted for 26% of the Learning Systems finalists. This year, our customers make up 12% of the Digital Learning finalists.

Custom 84

Custom Support eLearning Strategy eLearning 84

LearnDash

AUGUST 13, 2020

YouTube isn’t just a video streaming site—it’s also the second largest search engine in the world after Google. YouTube videos are easy to upload, easy to embed, and come with a number of helpful features, such as automatic transcription, making your videos more accessible. However, as with any free service, there are compromises.

Hosting 205

Hosting Video Solution Course 205

Edume

DECEMBER 18, 2019

This time we're hearing from AMG Services Ltd (a licenced Dyno Rod franchise). As a franchisee we pay a management service fee to the franchisor or ‘royalty’ for use of the brand and other support services. We also offer plumbing services to fix radiators, toilets, sinks, and hot water among many others. The list is long.

Services 64

Services Performance Support Case Study YouTube 64

Litmos

AUGUST 3, 2018

You train your employees and sell to your customers, right? Well, yes, but you should be training your customers, too. . Case in point: there's a lot of information — typically hidden away in FAQs, User Guides, and Terms of Service — that might better serve your clients (and you) in a learning module. Want loyal customers?

Custom 74

Custom Customer Service Training Train 74

Infopro Learning

APRIL 19, 2021

If you are like many other business leaders looking for a learning solution that enables human capital transformation and addresses modern-day employee training challenges, a custom eLearning program enhanced with machine learning may be the answer. Enhancing Learning Experienced with Machine Learning.

Diversity Training 409

Diversity Training Compliance Training Custom eLearning Development eLearning Strategy 409

LearnDash

JUNE 1, 2022

As a content creator, there are numerous ways to make money: through sales of goods and services, through sales of courses, and through sponsored content. From dances on TikTok to photos on Instagram, tutorials on YouTube (and everything in between), Creators give us all a reason to scroll, to learn, to pass time, and to be entertained.

Photography 218

Photography Business Newsletter Social Media 218

fewStones

APRIL 12, 2024

Simplified Communication of Complex Ideas : Videos allow SaaS businesses to explain their products or services in a clear and concise manner, making it easier for potential customers to understand the value proposition. Product demo videos help prospects visualize how the software can solve their specific problems and meet their needs.

Case Study 52

Case Study Market Authoring Tools Video 52

TalentLMS

FEBRUARY 26, 2018

In this article, we’ll share 7 creative ways to incorporate YouTube videos into your online training courses. How To Use YouTube Videos In Online Training Courses. Whether you plan on producing your own videos or curating online training content, YouTube is a top-notch online training platform. 360 Virtual Tours.

Compliance Training 58

Compliance Training YouTube Video Authoring Tools 58

Fly Plugins

JANUARY 22, 2024

Amazon’s Web Services’ S3 pricing is competitive and cost-effective, but budgeting for it can be difficult to predict. This obviously ruled out a platform such as YouTube where anyone with the link to a video can view or share it with someone else.

Guide 130

Guide Cost Server Hosting 130

Experiencing eLearning

JANUARY 17, 2023

You can watch the recording of the presentation on YouTube. Many free WordPress themes can be used to build portfolios , not to mention the a plethora of paid and custom options. I increasingly see LinkedIn and YouTube as the primary social media channels people use for promotion rather than blogs. Watch the recording.

Portfolio 312

Portfolio Instructional Design Social Media eLearning Consultant 312

Coorpacademy

JANUARY 27, 2022

They offer paper and online legal editions, management software for law firms, training and conference offers, as well as a service for announcements and legal formalities. The post A youtuber joins our exclusive list of premium publishers! Challenges. The Data Touch also offers in-company data training to increase employee skills.

YouTube 52

YouTube Compliance Training Authoring Tools Cognitive 52

fewStones

MARCH 22, 2024

Product Showcase Videos Product showcase videos are short promotional videos that highlight the features and benefits of a specific product or service. By demonstrating the product in action and emphasizing its unique selling points, these videos can effectively persuade potential customers to make a purchase decision.

Authoring Tools 52

Authoring Tools Video Business Social Media 52

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

Origin Learning

MAY 11, 2016

And, like the exhilaration one gets when the powered-vehicle vrooms, so too is the feel of tailoring service to meet the preferences of travelling customers across 420-plus locations in iconic travel destinations…. Can the daily experience of millions of customers be captured in a virtual delightful format?

Custom 100

Custom Productivity Product Design 100

LifterLMS

AUGUST 13, 2022

But he has seen DIY customers with 5+ sites who just want to simplify the process, and then there are some enterprise customers with small IT teams who have a closed system but just take Watchful’s services to update a lot of websites at once without them have to do it as a huge project. So who are his clients?

Services 84

Services Scanning Authoring Tools Providers 84

Fly Plugins

APRIL 22, 2024

There were times that I was trying to validate product ideas with a simple three or four page site with one of these services and I simply did not have the flexibility or control of the content to achieve what I wanted. New sessions and courses are regularly added to the growing library for members to enjoy.

Resources 174

Resources Beginner Blended Learning Site 174

Infopro Learning

JULY 8, 2022

There’s no doubt that short-form video content such as YouTube Shorts is growing in popularity. It deals with customizing content according to the learner’s job, responsibility and role. How does it compare against traditional techniques of L&D? What makes it an attractive training option for the current workforce? Let’s find out.

microlearning 221

microlearning Information Overload Micro-Learning Attention 221

Integrated Learnings

FEBRUARY 1, 2010

In an earlier post on the Integrated Learnings: eLearning blog , Jonathan mentioned embedding a YouTube video in a Lectora course title. Now go to the YouTube video that you want to run in your course. In the upper right corner of the video’s YouTube page, you’ll see a URL line and an Embed line. By Jay Lambert.

Lectora 117

Lectora YouTube HTML Video 117

Gyrus

SEPTEMBER 17, 2015

Engaging customers from the beginning to the end of the product development cycle is critical for the acceptance of products, both with current and future clients. Not engaging customers results in a “failure-to-launch” scenario, which benefits nobody. The post The Golden Age of Customer Feedback appeared first on Gyrus.

Custom 100

Custom Social Networks Forum LinkedIn 100

CommLab India

FEBRUARY 21, 2017

Can you build a house by watching YouTube instructional videos? Source: Inside Edition YouTube Channel. Aided by her four kids, a small bank loan, and a big dream, she constructed the two-story, five-bedroom house by watching YouTube videos. Surely, this could be a great medium to attract customers too!

Video 72

Video Custom YouTube FAQ 72

Corporate eLearning Strategies and Development

APRIL 13, 2012

Many eLearning professionals are locked into creating SCORM compliant courses for their customers and that has been limiting in regards to new user-generated content on services such as YouTube. Users select the video they want to share with learners from YouTube and ScoTube creates a SCORM course using that resource. "

YouTube 64

YouTube SCORM Video Press 64

Fly Plugins

FEBRUARY 17, 2024

Video has become a very popular medium over the past several years because of social media giants like Instagram and YouTube. Look for a system that allows you to customize and generate certificates automatically once students meet the course requirements. WP Courseware has taken all of these factors into consideration.

LMS 189

LMS Guide Courseware Gamification 189

TechSmith Camtasia

DECEMBER 10, 2015

YouTube is a great service for sharing videos and screencasts publicly with the world. Office 365 Video feels simple in comparison to more mature video offerings like YouTube, yet it’s privacy and security features are likely to be more important for companies trying to keep their video content confidential. Camtasia did great.

YouTube 40

YouTube Video SharePoint Screencast 40

LearnDash

JULY 14, 2022

For example, instead of offering an “introduction to photography” course, your customers can say they enrolled in a “photography bootcamp” or “photography academy.” This free service can help you identify search volume patterns as well as related search queries and topics. That sort of branding unlocks tons of potential. .

Photography 213

Photography Course Search Beginner 213

LearnDash

DECEMBER 5, 2017

It’s one reason why YouTube has become one of the most popular sites that people use today. Videos are an extremely attractive one to your potential customers. If your website’s aim is to generate business for your services and products then leveraging your existing assets is a good idea. Why Create a Video Course?

Video 132

Video Course Create YouTube 132

Fly Plugins

DECEMBER 5, 2023

Creating a course that teaches multilingual communication and translation skills will be highly valuable to professionals in fields such as customer service, tourism, software and journalism. AI-Powered Chatbot Development Chatbots are becoming increasingly prevalent in customer service and support.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

eLearning Brothers

DECEMBER 17, 2014

Video on How to Modify Custom Articulate Storyline 2 Skins. Watch video on YouTube.). The post [Video] How to Modify Custom Articulate Storyline 2 Skins appeared first on eLearning Brothers. So, for example in the image below, my course is 720 x 540. So I would choose the 720 x 540 skin to match the course dimensions.

Articulate 101

Articulate Video Custom Player 101

Xyleme

OCTOBER 6, 2022

It stands to reason that your employees, customers, franchisees, and other partners have similar expectations. A big part of improving both customer and employee engagement is delivering relevant, personalized content at the point of need. Improving the content experience for the end user.

ROI 86

ROI Personal Personalization Xyleme 86

eLearningMind

SEPTEMBER 5, 2023

You might associate it with reaction videos and makeup tutorials, but YouTube is actually a great teacher too. Mobile learning could be something as simple as flashcards or something as in-depth as a custom app. The role of video in mobile learning experiences There are plenty of ways to deliver content to a mobile device.

Mobile Learning 98

Mobile Learning Mobile Video Simulations 98

Dashe & Thomson

NOVEMBER 10, 2011

The financial services industry has evolved a lot over the last decade. These are people who prefer to be on the phone talking to their customers or meeting with them over lunch. However, I think there are a few inhibitors to social learning platforms along the lines of Facebook, YouTube, blogs and message boards.

Social Learning 179

Social Learning Social Services Wiki 179

TalentLMS

MAY 7, 2015

This is the story of how we lost our official YouTube channel and the related Google+ page for TalentLMS. It is also the story of how big companies lose sight of the customer or, similarly, why small companies will always have a place in our world. We also use it for sharing videos through YouTube. We are no exception.

YouTube 40

YouTube Google Metrics Examples 40

TalentLMS

MAY 7, 2015

This is the story of how we lost our official YouTube channel and the related Google+ page for TalentLMS. It is also the story of how big companies lose sight of the customer or, similarly, why small companies will always have a place in our world. We also use it for sharing videos through YouTube. We are no exception.

YouTube 40

YouTube Google Metrics Examples 40

Think Orion

OCTOBER 25, 2022

In other words, you’ve got to have a great deal of valuable, educational content available rich with keywords that your customers most often search. YouTube — With people spending an average of 40 minutes watching Youtube videos – a very long period, by internet standards, makes it a great traffic source for the e-learning industry.

Social Networks 52

Social Networks Business Online Course 52

CourseArc

JANUARY 10, 2017

The hosting question may seem simple: just upload to YouTube, right? Although it’s considered the industry standard for web video, YouTube also has some user experience and accessibility challenges that can complicate the inclusion of their media in your online course. Good customer service. It is a FREE service.

Hosting 100

Hosting Video Tools YouTube 100

Talented Learning

JANUARY 15, 2020

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

Podcasts 56

Podcasts Podcaster Podcasting Metrics 56