Custom eLearning Development: 3 Modern Learning Trends That Will Drive Future Success

Infopro Learning

Custom eLearning solutions have long been on the rise. Many custom eLearning solutions can help your organization engage employees this year. However, three custom eLearning trends will truly help launch organizations forward this year. Blog Custom eLearning

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Custom eLearning Solutions for 2021: Mobile Enabled Learning

Infopro Learning

The accelerated digital transformation took off, and custom eLearning development helped meet modern business needs, but these needs are still changing. More traditional training methods such as instructor-led training sessions are not effective for reaching distributed teams.

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As Customers Start to Schedule Their Getaways Again – How Do You Get Your Team Hired, Onboarded, and Trained Effectively?

Clarity Consultants

Couple that with many customers canceling their plans, either out of necessity or concern for their health, and the impact of the pandemic was. The post As Customers Start to Schedule Their Getaways Again – How Do You Get Your Team Hired, Onboarded, and Trained Effectively?

5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service.

The Better Way to Onboard Customers

Speaker: Skilljar Experts

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you.

Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? High customer retention rates.

Measuring ROI of Custom eLearning Development Solutions

Infopro Learning

More and more organizations are turning to custom eLearning solutions to meet their most pertinent and unique training requirements. Is your organization measuring the true ROI from your custom eLearning development program? Blog Custom Design eLearning Custom eLearning Solutions

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Customer Service Training Mistakes to Avoid

Infopro Learning

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. This is likely why nearly half of organizations today are planning to make customer experiences a top priority (1).

Is Bespoke Best? Custom eLearning Benefits For The Future Of Work

eLearning Industry

You may decide that your team can tackle the job internally because they have the necessary experience. eLearning Solutions Custom eLearning Custom eLearning Development eLearning eBooks

The Customer Education Experts Directory


Since the outbreak of the global pandemic, customer education has become a hot topic of discussion, and for a good reason. Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum.

Just launched! 2020 Customer Education Benchmarks and Trends Report

Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.

The Main Hazards Of Custom eLearning Development And How To Avoid Them

eLearning Industry

Custom eLearning development shouldn’t contribute to the already mounting stress levels of your team. eLearning Solutions Custom eLearning Custom eLearning Development eLearning eBooks

Train Your Teams to Take Full Advantage of Your Customer Relationship Management – CRM


While many companies consider Customer Relationship Management ( CRM ) software invaluable, most aren’t capitalizing on the total power of a CRM because their customer service executives lack the training to take full advantage of them.

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Outsourcing Custom E-Learning Development To Maximize ROI


To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. In-house teams may not always have the bandwidth or the capability to quickly develop training content.

How Customer Education Can Help Your Customer Success Team


Customers will spend 17% more for a good experience and 76% of them expect companies to understand their needs. Customer Education Customer Success

6 Tips for Reducing the Complexity of Custom eLearning Development

Complicated eLearning projects can be daunting to develop and manage, with many pieces, varied needs and expectations, and limited resources. Learn from an experienced eLearning provider how to simplify the process by adhering to these 6 strategic tips. Make your next big project a walk in the park.

Empowering Leaders with Custom eLearning Solutions

Infopro Learning

They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. Custom eLearning solutions can help L&D leaders boost employee engagement and help leaders develop their skills and abilities.

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6 Key Hires for a Killer Customer Education Team


At its core, your customer education team aspires to make businesses more profitable by using a product or service more effectively. Customer Training

What Are Customer Outcomes (+ 2 Teams That Can Help Drive Them)?


Every decision you make moving forward needs to be made with one thing in mind: customer outcomes. Customer SuccessIf you’re a SaaS company, listen up.

5 Advantages of Custom Elearning Development for In-House Learning Teams


Elearning has been around for a couple decades, and it is only the past few years that organizations have really started to understand the dynamic benefits that custom elearning development can deliver to business results. By leveraging a custom elearning approach, organizations are able to tailor elearning to their business strategy and relish in greater returns on their learning investments. The result is high-quality, true custom elearning in a short time period.

How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

Join our live webinar on July 27th as Allego’s learning and enablement power duo, Jonathan Carlson and Jake Miller, guide you through the rapidly evolving world of Conversation Intelligence.

Appsembler Customer Spotlight: Arrikto’s Education Team


One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. Can you give me a rundown of what your team at Arrikto looks like right now? Then there is Ben Reutter who is the team’s media lead. It’s more like I work for the team.

Appsembler Customer Spotlight: Arrikto’s Education Team


One thing Appsembler loves about our customers is when we hear and learn about their unique perspectives. Can you give me a rundown of what your team at Arrikto looks like right now? Then there is Ben Reutter who is the team’s media lead. It’s more like I work for the team.

How to Build an Effective Team with Everything DiSC Workplace

Training Folks

How to Build an Effective Team with Everything DiSC Workplace. How Everything DiSC Workplace Helps You Build More Effective Teams. How effective are the teams at your company? This translates into increased profits and loyal customers. But how do you build effective teams?

Customer Service Training for the Modern Team

ej4 eLearning

If you have customers, you have people whose job is customer care. We know it’s more costly to gain a new customer than it is to retain a current one.

How Sales and Service Teams Can Drive Customer Retention During a Crisis


As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training

Online Collaboration for Your Teams


Collaboration within an eLearning team is essential to a successful eLearning project. Although eLearning development requires team work, several team members work in isolation to focus better. Also, eLearning team members may work on one document simultaneously as a remote collaboration activity. In this article, we uncover a few team collaboration strategies during an eLearning project for a more efficient and smooth work flow.

How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Understand Your Customers. Blog Customer Service Training

Hybrid Learning: The Ultimate Guide To Customizing Learning Experiences For Your Team [eBook Launch]

eLearning Industry

Uncover secrets for customizing hybrid learning programs that exceed your team's expectations and achieve business objectives. This post was first published on eLearning Industry. Hybrid Learning

Team Q&A: 7 Questions with our Customer Success Agent, Molly


Runner, Doer, Empath, and a woman of many talents, our Customer Service Agent Molly guides Coassemble customers on a path to success. We’re trying to grow a company, a product, a team, and an experience. What is one of your most memorable moments with a customer?

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Top Custom eLearning Trends 2021 that you Must Know

Infopro Learning

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Remote teams also feel more prepared to face the disruptions and adapt to the change when they are suitably supported with learning and development.

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3 Excellent Reasons To Outsource Custom eLearning Development

eLearning Industry

Despite having an in-house team, organizations can outsource custom eLearning design and development. Read how this helps and three good reasons to outsource your custom eLearning requirements. eLearning Design and Development Custom eLearning Custom eLearning Development eLearning Content Development Outsourcing Free eLearning eBooksThis post was first published on eLearning Industry.

Four Strategies for Effective Custom eLearning Development

Infopro Learning

Effective training, employee education, and leveraging digital training services help organizations to create high-performing teams for organizational success. Custom eLearning development greatly facilitates effective training with its numerous benefits.

What Can Customer Success Do For Your Organization? (Tips & How To Get Buy-In)


Today’s most successful companies aren’t just focused on creating great products and services, they’re focused on customer success. In this guide, we reveal the customer strategies used by Gainsight, Moz, Intercom and other successful companies.

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20 Team Collaboration Tools For Remote Teams In 2020

Your Training Edge

Whether your team is fully remote or has a few key players who work virtually, having reliable, easy-to-use collaboration tools is essential to your success. However, a lot of tools marketed toward remote teams are all frills and no substance — or they simply aren’t intuitive. Let’s look at the best team collaboration tools that help remote teams to be productive and on the same page. It also comes with a “Work Chat” option to help your team keep in touch. .

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A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. Blog Customer Service Training

Transforming Learning for Effective Customer Service Training

Infopro Learning

Therefore, it is essential for Learning & Development teams to collaborate with business leaders, enabling organizations to transform learning by creating incredible training experiences. Dealing with new customers every day can be a tedious job.

5 Ways Custom eLearning Can Supercharge Your Sales Team Productivities


Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire

4 Reasons Why You Need A Custom eLearning Vendor

Tesseract Learning

You might be looking to develop such content on your own or outsource your eLearning to a custom eLearning vendor. But, before you decide on one, you should know why you need a custom eLearning vendor. How Can A Custom eLearning Vendor Help You? Custom elearning

5 Steps to Create High Quality Custom eLearning Experience

Infopro Learning

Current trends and events have made custom eLearning solutions an increasingly popular option. Custom eLearning helps employers remove barriers to training and development while providing a more personalized learning experience. In these cases custom eLearning is the perfect solution.