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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. eLearning Trends Enterprise 2.0

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Blog or Wiki?

Kapp Notes

It is paying off in terms of building a knowledge base and the ability to provide best practices and training on a dime, according to Marty Siederer, the Society's senior director of training and customer service, Siederer provides training for the organization's content management, mass email distribution and online fundraising systems.

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