Tony Karrer

APRIL 28, 2008

My collection of eLearning Articles, White Papers, Blog Posts, etc. Mzinga : White Paper Series : eLearning 2.0 & Podcasting and education - White Paper 74. This list gives us an opportunity to look again at the assumptions and beliefs that have come to define our dealings with customers.

Wiki 147

Wiki Instructional Design Case Study Corporate eLearning 147

Coursera

OCTOBER 7, 2022

A new IDC white paper , sponsored by Coursera, explores the benefits and organizational value of workforce development programs provided through Coursera for Government. trillion globally through 2025 due to delayed product releases, reduced customer satisfaction, and loss of business.”.

Job 52

Job Custom Develop Global 52

Knowledge Guru

OCTOBER 18, 2013

. “The best mechanics link to the learning experience, or at a minimum, don’t distract from it,” says Sharon Boller in her new white paper on Learning Game Mechanics and Game Elements. You’re designing a game for a sit-down pizza restaurant to teach the wait staff customer service basics. Download it now.

Games 209

Games Case Study Multitasking Learning Objects 209

Web Courseworks

JUNE 6, 2017

I recently wrote a white paper on the topic of augmented and virtual reality in adult education; I’ve also written a blog post on the topic here. In part three of the interview, Jackson imagines a future in which physicians perform simulated surgeries that are customized based on a patients’ particular data: [link].

Augmented Reality 157

Augmented Reality Simulations eLearning Director 157

Infopro Learning

JULY 18, 2017

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., Customers are coming to the table much later in the traditional sales cycle and they are arriving armed with more data than before. Sales Agents cannot align product features to customer pain points.

Knowledge 340

Knowledge Productivity Product Blended Learning 340

Take an e-Learning Break

JANUARY 8, 2013

Came across a great group of free white papers today including: How to Select a Learning Management System [LMS] Human Capital Insights: E-Learning Navigating Strategy Execution: The Case for Custom Business Simulations Check it out: [link] You can also get a free subscription to Chief Learning Officer magazine (if you qualify).

LMS 45

LMS Learning Management System Simulations Free 45

Origin Learning

JUNE 3, 2016

Therefore, finding specific customers and specific customer problems becomes even more critical,” entrepreneur, adventurer, and occasional geek Alec Saunders has said. IoT is all about re-imaging things: business process, customer experiences. The post Business Process, customer experience, IoT! https://s3.amazonaws.com/files.technologyreview.com/whitepapers/National-Instruments-Technology-Insights.pdf.

Custom 100

Custom Business Internet Predictions 100

Litmos

MARCH 9, 2020

Tired of listening to your customer service team gripe about “more training?”. It's a common problem for customer service leaders, but one that is very fixable, if you change the perception of why service agents need to engage in continuous learning. Remember, Customer Service is a Really Hard Job.

Customer Service 52

Customer Service Services Custom Teams 52

Infopro Learning

MAY 10, 2016

The best learning modalities for this are classroom-based instructor-led training and self-paced e-learning (and both should be customized). We will be sharing information on decreasing the learning curve on our blog through the Timing is Everything series, but to read more now download the Timing is Everything White Paper!

Performance 170

Performance Information Overload Journal Social Media 170

Infopro Learning

MAY 10, 2016

The best learning modalities for this are classroom-based instructor-led training and self-paced e-learning (and both should be customized). We will be sharing information on decreasing the learning curve on our blog through the Timing is Everything series, but to read more now download the Timing is Everything White Paper!

Performance 170

Performance Information Overload Journal Social Media 170

Knowledge Guru

FEBRUARY 25, 2014

Better customer service. distributed practice Learning Research Quick Tip Serious Games white paper feedback loops interval reinforcement repetition spaced learning spaced repetition' We have chosen to use the term “spaced repetition” for the purpose of this guide. Who’s this guide for? More sales.

Corporate Learning 222

Corporate Learning Guide Case Study Free 222

Xyleme

NOVEMBER 14, 2022

Josh Bersin’s launched his new book, Irresistible , at HR Tech 2022 to much fanfare, and our own Chief Strategy Officer Leslie Farinella presented conference sessions alongside Xyleme customers at both TSIA World and DevLearn. It’s great to finally be back at in-person conferences,” says Farinella.

Conference 98

Conference Xyleme Personal Personalization 98

Training Industry

NOVEMBER 22, 2016

There is no shortage of books, articles and white papers that discuss strategies and techniques for making businesses successful. One way of accomplishing this goal is by providing training programs to customers that were developed for employees. This challenge is not a new phenomenon.

Custom 40

Custom Apple Training Train 40

Xyleme

DECEMBER 15, 2022

Check out Ford’s Customer story. White Paper: Connecting the Dots Across Employee Engagement, Turnover, Recruitement & Replacement. This white paper explores how facilitating personalized, self-service learning drives employee engagement, reduces turnover, supports recruitment, and minimizes replacement costs.

Xyleme 52

Xyleme Agile ROI Social Networks 52

Vitalyst

MAY 7, 2021

Globally, businesses relied on strong customer relationship management (CRMs) and Enterprise Resource Planning (ERPs) technologies to stay afloat through the COVID-19 pandemic. Companies need a robust CRM/ERP solution that provides businesses with the data needed to connect meaningfully with their customers. View the white paper >>>.

Microsoft 52

Microsoft Enterprise Global Digital 52

dVinci Interactive

MAY 25, 2016

He sees investors attracted to businesses focused on closing skill gaps and improving the performance of their customers. Just as marketers analyze data from customers, Ken sees training leaders analyzing usage data and applying insights from this data to guide future investments.

Trends 150

Trends Providers Training Train 150

Web Courseworks

AUGUST 22, 2016

This white paper summarizes how different PI platforms have been utilized in education, retail, fast food franchises, corporations, and healthcare. For a further in-depth look at these PI platforms, download the white paper today. This is often due to ill-defined and complex concepts that surround performance improvement.

Performance 100

Performance Toys Comparison Attitudes 100

Cloudshare

AUGUST 21, 2019

It’s far easier to retain current customers than to gain new ones – and it’s much more profitable. In fact, acquiring a new customer can cost as much as five times more than keeping an existing customer, and that’s only the beginning. Thus, the need to focus on customer retention is a no-brainer.

Custom 45

Custom Tips Virtual Classroom Case Study 45

Appsembler

OCTOBER 30, 2023

As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers. Use an LMS platform to teach current customers and prospective buyers about your products. Make customer-first decisions about how to sell and onboard.

Adoption 105

Adoption Adopt Productivity Product 105

Avilar

AUGUST 18, 2021

Honeywell recently issued a white paper , entitled Building a Resilient Workforce for the Future. It takes listening – to the market, customers, and employees. This Talent Management Strategies white paper has some tips for getting started. Just remember to be inclusive! To make it work takes work.

Skills 98

Skills Diversity Training Gartner Assessment 98

Web Courseworks

DECEMBER 6, 2016

Companies who offer VR learning experiences to their customers are likely to have a competitive advantage over companies who don’t. Download our white paper, Creating Serious Games and Simulations , and stay tuned for our white paper on Virtual Reality in learning!

Simulations 100

Simulations Education Cognitive Virtual World 100

Association eLearning

MARCH 28, 2012

If they check the box, and make it to the next round, they can always say that this feature is “on the roadmap” or can be done as a customization. Or, a customer may end up paying for features they didn’t really need in the first place. There’s that 62% mentioned earlier). Amy received a B.A. from Rollins College and an A.A.

Association Learning Management System 145

Association Learning Management System LMS Association LMS eLearning Guild 145

MobileTrain

DECEMBER 27, 2023

Strong internal communication is the key to success for businesses which rely on happy and productive employees to provide great customer service. How can they offer your customers the best experience? One of the most critical determining factors of customer experience involves how customers interpret their treatment by employees.

Communication 52

Communication Metrics Voice microlearning 52

Web Courseworks

JUNE 1, 2016

Reading blogs as well as White Papers can give organizations a better understanding of the world of LMS and give them insight into finding which LMS will best benefit their association. Customization of the LMS is a key player here. Download our White Paper, “Selecting Your Association LMS: In Three (Semi-) Easy Steps” here.

Association LMS 100

Association LMS Association Learning Management System LMS Association 100

Kitaboo

MARCH 18, 2024

Advantages of Mobile-Based Training Faster Employee Onboarding Affordability Personalized Learning Remote Work-Friendly Customized Courses III. Customized Courses The course material itself can be customized depending on the needs of the trainees or teams. Table of Contents: I. What Is Mobile-Based Corporate Training?

Mobile 52

Mobile Text-to-Speech eBook Case Study 52

Xyleme

SEPTEMBER 19, 2022

Building a people-centric content strategy that makes learning, training, reskilling and upskilling content easily accessible at the point of need is key to driving employee engagement. In fact, customers have reported as much as a 4x increase in content engagement rates after implementing Xyleme’s Component Content Management System. .

Xyleme 97

Xyleme Statistics Global Performance Support 97

Xyleme

NOVEMBER 11, 2022

Josh Bersin’s launched his new book, Irresistible , at HR Tech 2022 to much fanfare, and our own Chief Strategy Officer Leslie Farinella presented conference sessions alongside Xyleme customers at both TSIA World and DevLearn. It’s great to finally be back at in-person conferences,” says Farinella.

Conference 52

Conference Xyleme Personal Personalization 52

Avilar

MARCH 15, 2024

Read our Mastering Competencies: How to Create the Best Framework white paper to get started. Or contact us to learn how competency-driven organizations are achieving greater customer satisfaction levels, increasing profits and growing market share.

Games 52

Games Management Brandon Hall Pipes 52

Web Courseworks

SEPTEMBER 14, 2015

White Paper Case Study : Microsoft’s Corporate MOOC. From the White Paper case study on Microsoft’s Corporate MOOC: Transforming training to increase seller engagement, results show how Microsoft used a MOOC for sales team members to implement training for their new business approach. Week by week MOOC design.

Corporate eLearning 100

Corporate eLearning Case Study Microsoft Social Networks 100

Web Courseworks

SEPTEMBER 14, 2015

White Paper Case Study: Microsoft’s Corporate MOOC. From the White Paper case study on Microsoft’s Corporate MOOC: Transforming training to increase seller engagement, results show how Microsoft used a MOOC for sales team members to implement training for their new business approach. Week by week MOOC design.

Corporate eLearning 100

Corporate eLearning Case Study Microsoft Social Networks 100

gomo learning

JUNE 18, 2019

In fact, a recent white paper from Aragon Research, ‘The Rise of Video Learning: A Critical Component of the Digital Enterprise’, found that eLearning video is fast becoming the preferred learning method across organizations. For instance, learners can watch a short series of five-minute videos in place of a one-hour course.

Video 74

Video eLearning Strategy eLearning Camera 74

Kitaboo

MARCH 19, 2024

Do you want to distribute eBooks to the public or just offer white paper content to potential customers? It is popular for its immediate availability and customized services. Determine the Type of Content to Protect Identify the specific content you need to protect.

eBook 52

eBook Software Authoring Tools Compliance Training 52

Appsembler

JULY 9, 2023

Several factors come into play, such as the platform’s compatibility with existing systems, its level of customer support, and, importantly, its ability to scale. Key considerations should include the platform’s features, user experience, scalability, and customer support.

Case Study 98

Case Study Platform Virtual World Training 98

Kitaboo

FEBRUARY 21, 2024

Industry products range from eBooks and white papers to periodicals and multimedia content, which are marketed to a wide spectrum of audiences, from students to working professionals. However, DRM-protected books can only be accessed by paying customers. Why Do Publishers Need Digital Rights Management Software? billion by 2028.

Software 59

Software Digital Content Management 59

Kitaboo

SEPTEMBER 25, 2023

For example, BMW’s website allows users to customize their cars using interactive elements on the screen, enabling the website to cater to their needs better while keeping them engaged. They seek customized results from a webpage or an interface based on their preferences or goals from the visit. Their age group.

Assessment 59

Assessment Interactive Benefits eBook 59

Knowledge Guru

JULY 30, 2014

You’ve seen us write articles and publish white papers on the science of remembering for well over a year now. Organizations depend on their training to help employees have less accidents, make more sales, provide better customer service and make fewer mistakes. Rather than test scores, a great deal more is at stake.

Research 172

Research Learning Space Corporate eLearning Customer Service 172

Origin Learning

JUNE 19, 2015

The focus is on bringing in innovative ways of structuring learning programs that can be delivered on a platform that the customer of today prefers. Yet another way of having a productive engagement with the customer is the advent of Augmented Reality (AR) applications.

Social 100

Social Augmented Reality eLearning Guild Mobile Learning 100