CommLab India

AUGUST 16, 2016

The design of the LMS depends on the structure and branding of the organization and the LMS design has to be flexible to allow for customization and tweaking. Now that you are aware of the e-learning development process, here is some advice on what you can outsource at each stage and what to look out for in an e-Learning vendor: Design.

Blended Learning 44

Blended Learning Outsource Compliance Training Case Study 44

eLearning 24-7

NOVEMBER 13, 2012

Seems to show a level of customer service we have all come to expect when testing something or trying it out before we buy it. Customer Service. I can honestly say that customer service in the authoring tool world has gone downhill. They hand you a plastic spoon with the ice cream on it. Seems simple right?

Authoring 68

Authoring SCATE Tools Assima 68

eLearning 24-7

APRIL 17, 2013

Books written on the subject of listening, effective tech support, sales training, sales support and service and great customer service. It requires the LMS vendor to fix what is not working. E-Learning 24/7. You can surf the net and find all these topics and more readily available and free.

LMS 79

LMS vendor Issue Sales 79

eLearning 24-7

JANUARY 8, 2010

What about that e-commerce module you decided to buy? What about the cost of customer service (more on that in a second)? Customer Service. Telephone and E-Mail. Just customer service. This is for your administrator of your system or yourself – not for your employees/customers.

Association LMS 53

Association LMS Association Learning Management System Scanning LMS 53

eLearning 24-7

AUGUST 13, 2013

But, I do not look at the number of users, number of clients (in terms of ranking as the best of the best), I look at the platform as a whole – including those extra variables people tend to leave out - user interface, customer service, support, training and a few other items. .

SumTotal 73

SumTotal Blogging vendor Saba 73

eLearning 24-7

JANUARY 8, 2010

What about that e-commerce module you decided to buy? What about the cost of customer service (more on that in a second)? Customer Service. Telephone and E-Mail. Just customer service. This is for your administrator of your system or yourself – not for your employees/customers.

Association LMS 45

Association LMS Association Learning Management System Scanning LMS 45

eLearning 24-7

JUNE 24, 2014

I have those every weekend, so why as an adult learner do I want it as a benefit to learning? Another one on the rise for LMS vendors and honestly, e-learning vendors as a whole. Anyway it is a trend and may the force of lists be with you. Trend 2 Responsive mobile design. What makes it different now?

Trends 81

Trends LMS vendor Open Source 81

eLearning 24-7

JULY 27, 2011

Customer support. Customer Service. For some vendors the words are just words, not actually making it happen, and when they do, many charge for the privilege of you contacting them. I’m sorry, if I am spending thousands of dollars on a system, I expect customer service – at least the first year to be free. .

Association Learning Management System 78

Association Learning Management System Market LMS Association LMS 78

eLearning 24-7

APRIL 7, 2010

Customer service is still a new concept to them. E-Learning 24/7. Tags: LCMS LMS Uncategorized e-learning e-learning vendors elearning. Time to find a new BFF LMS. We want to reduce our costs, and our current LMS is too expensive.

LMS 40

LMS Compliance Training vendor Scanning 40

eLearning 24-7

OCTOBER 19, 2009

When I worked at Bank of America Corporate, I reviewed contracts of our various Business Units who were having e-learning vendors build their courses. Customer Service – no additional cost. Q/A is included at no additional cost.

Cost 40

Cost Course vendor Flash 40

eLearning 24-7

OCTOBER 19, 2009

When I worked at Bank of America Corporate, I reviewed contracts of our various Business Units who were having e-learning vendors build their courses. Customer Service – no additional cost. Q/A is included at no additional cost.

Cost 40

Cost Course vendor Flash 40

eLearning 24-7

MARCH 15, 2010

There are a lot of LMS/LCMS vendors out there that are doing amazing things in social media/social learning that will blow you away and guess what – they are not the big dogs. If I told you that I know vendors who give you free tech support and customer service today, you would be shocked, right?

Association LMS 40

Association LMS Association Learning Management System LMS LCMS 40

eLearning 24-7

FEBRUARY 28, 2013

Anyway, not sure how that played out when they had some clients who moved from Absorb to SmartLab and then ended up going back to Absorb – not an ideal customer service move IMO. A little late to the game for some features that others already had in play. 8 Docebo.

SharePoint 95

SharePoint LMS vendor iPad 95

CommLab India

AUGUST 9, 2016

Experience will assure you the vendor will be able to deliver and meet your project requirements. We will give you more reasons why the experience factor is important when choosing an e-learning vendor. More than 5 years of experience in e-learning means the vendor will have experience of working with different clients.

Outsource 44

Outsource e-learning vendor vendor Diversity Training 44

eLearning 24-7

AUGUST 8, 2012

I’m tired of telling people that it is better to buy 3rd party courses through you even though they can get a better deal by going straight to the 3rd party vendor. #5 I’m sitting down right now, but in a few seconds I’m going to stand up on my soapbox and. I’m tired of hearing the excuses.

Attention 72

Attention Saba vendor System 72

CommLab India

JULY 6, 2016

Remember e-learning development is work that involves a high level of skills and needs an understanding of e-learning tools, learning objectives, training needs, and business goals of the organization and, learning preferences of the learners. Indian vendors can provide this expertise. Time Zones.

Outsource 66

Outsource vendor Expertise Project 66

eLearning 24-7

JANUARY 20, 2022

Customer service-wise? Customer Support. The number one reason why people hate and leave or hate and stay (yes, plenty do), is due to poor support and customer service. It is the reason why I established the first certification program in the industry around customer support/service.

Learning System 79

Learning System System Guide Blended Learning 79

eLearning 24-7

NOVEMBER 23, 2011

Vendors who added robust feature sets in their LMSs – including ebook publishing, social media functionality beyond the same ol same, online/offline synch, podcasting, 3D worlds. Vendors who improved their customer service significantly including adding extensive multilingual support for their web site, products.

vendor 68

vendor Authoring Tools STT Trainer Mac 68

CommLab India

DECEMBER 5, 2016

But not many organizations specialize in developing online training; they look for a vendor who can convert their classroom training to e-learning. But a good e-learning vendor is not an easy find. I’ve listed the 5 must-have qualities such an e-learning vendor must possess.

vendor 44

vendor ILT Convert e-learning vendor 44

CommLab India

JULY 27, 2016

E-learning development involves a high level of skills and needs an understanding of e-learning tools, training needs, learning preferences of the learners, etc. Indian e-learning vendors understand these aspects and provide cost effective e-learning solutions. Do share with us.

Outsource 44

Outsource Project e-learning vendor vendor 44