Customer Service Effectiveness LinkedIn Pedagogy 
Dashe & Thomson
JANUARY 25, 2011
It’s in your mind One of the pioneers of adult learning theory, Malcom Knowles , explored the role of adult education and facilitation (andragogy) versus the traditional style of teaching children (pedagogy). Experience, truly, is the best teacher! Download the whitepaper » Blog this! Properly d. Download the whitepaper » Blog this!
learnWorlds
AUGUST 10, 2023
The 2023 Workplace Learning Report by LinkedIn shows that “skills sets for jobs have changed by around 25% since 2015. These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. The need to deliver corporate training is growing as fast as the workplace is changing.
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learnWorlds
AUGUST 10, 2023
The 2023 Workplace Learning Report by LinkedIn shows that “skills sets for jobs have changed by around 25% since 2015. These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. The need to deliver corporate training is growing as fast as the workplace is changing.
looop
OCTOBER 20, 2020
We’re not going to track meaningless data if it’s Customer Service. How do we support learning in the flow of work for staff to drive better Customer Service? We’re not in a vacuum here, but if we’re thinking about effective solutions, right now, most of that revolves around a smart device.
looop
OCTOBER 20, 2020
We’re not going to track meaningless data if it’s Customer Service. How do we support learning in the flow of work for staff to drive better Customer Service? We’re not in a vacuum here, but if we’re thinking about effective solutions, right now, most of that revolves around a smart device.
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