Remove Customer Service Remove Effectiveness Remove Low Cost Remove Skills

9 of Your Customer Service Training Questions, Answered

Continu

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

Cammy Beans Learning Visions: The Corporate Moodle: A Tipping Point?

Learning Visions

A ‘low-cost’ LMS starts at an average of $58K. That’s the low price. Web conferencing services like DimDim now offer the equivalent of WebEx. Because it’s open source, there are no licensing costs. But the beauty of open source is you can customize it. Our customers benefit from low-cost and self-management with no technical knowledge required. Our customers are price sensitive.

Using Assessments Effectively in eLearning

JCA Solutions

An assessment is a device we use to gather information about our eLearning effectiveness. It may be part of the process for certifying someone on a skill or knowledge set. They vary based on complexity as well as the investment required to carry them off effectively.

5 reasons startups should embrace eLearning

TalentLMS

Startups rely on two things: an innovative product or service and the people behind it. New skills Startups grow not only when their revenues increase, but also when their employees broaden their skills.

Join us at Learning Technologies

Unicorn Training

We've teamed up with our bite-size workplace skills content partners, MicroLearn and we can't wait to talk to you about the power of microlearning and how this can help your learners to engage with learning and remember it!

Gamification of Courses v’s Gamification of an LMS: A Need-based Decision!

Paradiso

Gamification in eLearning brings in an effective yet informal learning environment which helps the learners practice real-life situations and challenges in an engaging environment. Besides LMS, if you are a big enough organization with more than 500-1000 employees, students or customers, you’ll need customization. Easy customization should be looked out for. It should be low cost and easily scalable.

LMS Market Trends: Issues and Opportunities

Talented Learning

Here are three ways technology is providing upside assistance: Lower complexity and cost: Traditionally, the transition to an LMS was notoriously deliberate, time-consuming and expensive. Those realities meant that decisions were driven more by cost savings than the interests of learners.

Issue 90

Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. “He structured the organization in a way that brought high quality at a much lower cost,” Condon said.

CLO 73

Building Informal Learning Habits

CLO Magazine

Short but disciplined upfront planning can help employees identify opportunities for informal skill development throughout their normal work day. High-potential employees are especially effective at generating these takeaways. It could be a technical, management or leadership skill.

Top Tech-Based Ways to Train a Distributed Workforce

The Learning Dispatch

Supporting a distributed workforce through effective training is an increasingly important challenge as companies expand across larger geographic regions. Many of these tools are free or extremely low cost, depending on your needs. Low bandwidth at either end can cause problems.

Top Tech-Based Ways to Train a Distributed Workforce

The Learning Dispatch

Supporting a distributed workforce through effective training is an increasingly important challenge as companies expand across larger geographic regions. Many of these tools are free or extremely low cost, depending on your needs. Low bandwidth at either end can cause problems.

Small Businesses: How to Get Started with E-Learning (Without Blowing Your Budget)

Mindflash

While it’s notable that the response pool was larger for the 2011 survey (and we’re all more cost-conscious these days), I still find it remarkable that E-Learning implementation costs are such a big (and growing) concern.

2019 Talented Learning Awards: Corporate Extended Enterprise Systems

Talented Learning

As outlined last month , we’re simplifying the way we honor the best learning systems by focusing on two key extended enterprise categories: CORPORATE EXTENDED ENTERPRISE: Business-oriented solutions targeting external audiences such as customers, channel partners, suppliers and contractors.

‘Best of Elearning! ’ Awards Honor 100 Top Solutions

mLevel

There is no better honor than to be nominated by users and customers of these best-in-class solutions.”. Research indicated 85 percent of readers had recommended an e-learning solution to a peer over the most recent 12-month period, and 61 percent claimed that award recognition “impacts their decision” to consider a product or service. CUSTOMERS. >> Rapid deployment: most customers are up and running in less than a month. >> CUSTOMERS. CUSTOMERS.

Remember the 3 E’s When Marketing Educational Programs

WBT Systems

An effective online learning marketing plan has three phases. With the continuing need for people to develop new skills for new kinds of jobs, for-profit companies with deep pockets will also get in the game. Don’t limit your vision to a portfolio of products and services, think instead about the portfolio of core competencies you have at hand to develop new products and services. Get out in front of your customers/members. Effective marketing requires research.